# UW Credit Union — user reviews > 204 indexed App Store user reviews of UW Credit Union by UW Credit Union, rated 4.70/5 from 6,058 ratings. - Source: https://appshunter.io/ios/app/uw-credit-union/id700740815/reviews - App overview in markdown: https://appshunter.io/ios/app/uw-credit-union/id700740815.md - Rating breakdown: 5★ 5,354 · 4★ 354 · 3★ 66 · 2★ 47 · 1★ 237 ## What do users think of UW Credit Union? Overall sentiment: neutral **Pros** - 🚀 Excellent mobile banking experience - 👍 Easy to use and intuitive app - 🔒 Secure and reliable - 💳 Convenient features like mobile deposit and Zelle - 📊 Helpful budgeting and account management tools **Cons** - 🐛 Frequent app crashes and freezes - ⏱️ Slow loading times and performance issues - 🔍 Difficulty finding certain features or settings - 🔒 Login and authentication problems - 📤 Mobile deposit not working consistently **Commonly reported bugs** - App crashes on launch - Inability to log in or access accounts - Mobile deposit feature not functioning - Sync issues between devices **Most requested features** - Dark mode option - Customizable transaction history and reporting - Improved widget and account visibility - Better integration with other financial apps ## Newest reviews (10 of 204) ### 2/5 — Aug 2026 Builds *2026-08-28, version 6.0.48* Recent builds of the app on recent iOS versions appear sluggish or slow when attempting to login. Receiving a “taking longer than expected” error on init boot. Bias is device uses commercial vpn, so any security config against known vpn nodes are likely causing delay or rate limiting on the app. ### 2/5 — awful and confusing *2026-03-03, version 5.2.6* terrible layout so confusing ### 2/5 — stupid *2026-03-01, version 5.2.6* with every update gets more confusing and gobbly gook ### 2/5 — Lack of card tools *2026-03-01, version 5.2.6* This app doesn’t have all of my cards attached to it. ### 2/5 — Bad updates *2026-02-13, version 5.2.2* I updated the app like they asked and now Zelle isn’t working. An update that gets released before making sure the basic services aren’t glitching is embarrassing in 2026. ### 2/5 — Zelle Glitch *2026-02-08, version 5.1.5* Zelle kicks me out every time I’m trying to use it! ### 4/5 — Widget when? *2025-10-29, version 4.3.34* Is there going to be a widget released? I have a couple of widgets from other banks and credit unions. A widget missing for this app is the only reason I don't give it 5 stars. ### 3/5 — Balance hard to read *2025-07-06, version 4.3.33* I like the app, I like how everything is but the balances are too hard to understand for a new member like me!! I literally hate the bubbles! Have the balances BELOW the transaction amount! :/ ### 1/5 — Terrible *2025-07-01, version 4.3.33* This app is hot garbage. Refuses to login after authentication and so slow. I have to open and close the app at least 3 times just to get to home screen. ### 5/5 — I trust this bank *2025-05-08, version 4.3.33* I like you guys, always reliable Even though I’m living in houston for 2 years now I like this bank and I’m keeping it Always trustworthy Always there You guys always helped me Thanks ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t enter auth code *2026-08-14, version 6.0.48* When I try to log in it accepts my user and password, but when it asks for my auth code, I swipe away to get it and when I swipe back the app displays only the UWCU logo and is completely locked up. ### 1/5 — Error *2026-08-08, version 5.2.7* Why can’t I login back into my account ### 1/5 — It does not work *2026-07-24, version 5.2.7* The app is broken and does not work. I’m sick and tired of trying to login every month and having to call in. You need to fix it or remove it from the App Store and allow us to login online. This is unacceptable. ### 1/5 — Where is the log out button *2026-07-10, version 5.2.7* I have searched everywhere and cannot figure out how to log out. Frustrating ### 1/5 — App *2026-07-01, version 5.2.7* The App Is Really Wonky! Hard To Access Certain Things, ### 1/5 — Mobile check deposit feature faulty and unreliable *2026-06-25, version 5.2.7* The mobile check deposit feature has been really buggy the last few months. Lets me take a picture of the front of the check, and then deletes the picture when I try to go to the next step like I never took the picture. What gives? Very frustrating when you rely on the convenience of mobile deposit and cannot anticipate whether it will work that day or not. Please fix! ### 1/5 — Mobile check deposit faulty and unreliable *2026-05-31, version 5.2.7* The mobile check deposit feature has been really buggy the last few months. Lets me take a picture of the front of the check, and then deletes the picture when I try to go to the next step. What gives?? ### 1/5 — App Black *2026-05-16, version 5.2.6* For some reason the app it’s now a blank screen. Even when trying to access uwcu online brings me to the app with a dark screen, unable to accesses anything. ### 1/5 — I can’t access my virtual card anymore 😭 *2025-08-18, version 4.3.34* Why can’t I access my virtual card again? ### 1/5 — Very basic !! *2025-07-06, version 4.3.33* Not feature rich and somewhat corky and difficult to use ## Most praised reviews (10 highest-rated) ### 5/5 — Two Factor Authentication Not Working on iPhone *2026-08-05, version 5.2.7* Love the app, however awhile back my two factor stopped working correctly. I use 1Password which has two factor integration and normally when logging in I can just hit paste in the authentication box. But for some reason it won’t paste and I have to open 1Password to manually copy. This feature works on my iPad and I’ve tried resetting authentication without any luck. It works for a couple days and then stops. Anyway hopefully just a bug but otherwise it’s a great app. ### 5/5 — Happy customer *2026-07-03, version 5.2.7* I love UWCredit Union ### 5/5 — It was good *2026-06-15, version 5.2.7* I LIKE MONNEY!!!!!!!!! ### 5/5 — Uwcu *2026-02-23, version 5.2.2* Solid software, have never felt as though my bank app lacked functionality and on the contrary I think it has more functionality that other apps, summit, Wells Fargo etc. ### 5/5 — Didn’t know how good I had it… *2026-02-11, version 5.2.2* …until I tried switching to a different credit union. Holy cow. *This* app ACTUALLY WORKS — its numbers are accurate, its functions are quick and work well, it makes login both easy AND secure. It’s not flashy, I guess, but who wants ”flashy” from their *bank*? Instead it gives off “quiet competence”. I’ve since switched back to UWCU and won’t be changing anytime soon. ### 5/5 — User Friendly *2026-01-01, version 5.1.4* Fantastic app, fantastic service, fantastic c.u! ### 5/5 — Amazing App - Keeps Me Banking with UWCU *2025-12-03, version 4.3.34* This is an absolutely amazing app, I’ve used it for years and have rarely had issues. I truly trust UWCU and enjoy banking with them because of this experience! I highly recommend banking with UWCU and using the app. ### 5/5 — Best Banking Website *2025-11-03, version 4.3.34* This is by far the best banking website I’ve used. There is complete documentation and control of your account 24/7. ### 5/5 — Sue graham *2025-09-16, version 4.3.34* It is so easy to check all my accounts ### 5/5 — App is really fantástic *2025-08-21, version 4.3.34* I like this app is so easy and so quick. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*