# UWaterloo Portal — user reviews

> 61 indexed App Store user reviews of UWaterloo Portal by University of Waterloo, rated 4.30/5 from 13 ratings.

- Source: https://appshunter.io/ios/app/uwaterloo-portal/id1097534773/reviews
- App overview in markdown: https://appshunter.io/ios/app/uwaterloo-portal/id1097534773.md
- Rating breakdown: 5★ 9 · 4★ 1 · 3★ 2 · 2★ 0 · 1★ 1

## Newest reviews (11 of 61)

### 2/5 — Login in to much

*2025-09-04*

It makes me login in so much every time I close the app it resets but good overall

### 2/5 — Why it keep logging me out

*2025-03-06*

Swear I need to sign in every 30 mins

### 2/5 — Terrible quality

*2024-02-26*

App works maybe 20% of the time, and that’s if it lets you sign in. Calendar/Schedule barely works, and does not provide accurate information. Expected much better from Waterloo.

**Developer response:** Thank you for taking the time to write a review and share your feedback. We have done significant work to improve the app and experience for our users, so we’re surprised to hear that it hasn’t been working for you. We’d love to investigate the challenges you experienced, so please reach out to student.portal@uwaterloo.ca so we can better assist you.

### 2/5 — Miss the old version

*2020-03-09*

I remember downloading the app last year and thinking how great it was that UW had an app where I could have easy access to my classes and exam schedule. Now I sorely miss that! I think it would be a good option to add a reload WatCard function too.

### 2/5 — Not the best

*2020-03-08*

This app lost a lot of functionality in the most recent update.

### 4/5 — Quick navigation and all useful at one place

*2020-03-07, version 2.1.2*

Good place to check your calendar and the events registered. Easy navigation.
Could add the old features that were out after upgrading.

### 3/5 — not bad, but could be improved

*2020-03-06, version 2.1.2*

pretty slow app, but gets the job done. would be nice to have a section for school events.

### 4/5 — Convenient

*2020-03-04, version 2.1.2*

It’s nice to have my academic information in one place. Also I never know how much $$ is on my watcard but with this I get to know.

### 3/5 — quiz seating error

*2020-03-04, version 2.1.2*

I like the update but not the fact that now we aren’t able to see our quiz seating until the day if the quiz.

### 1/5 — What does it do?

*2020-03-03, version 2.1.2*

The functionality of the app isn’t very clear. It seems like it would benefit from a different layout. There’s one page that simply lists the courses you are taking, which is something Quest can do for you and something most people have memorized or in their personal calendars anyway. The other functionality of the app isn’t very clear. I think the key question that needs to be asked is, how is this benefiting and easing the lives of students to make their student experience one that is seamless.

### 4/5 — Good

*2020-03-03, version 2.1.2*

Good app and useful.

## Most critical reviews (10 lowest-rated)

### 1/5 — Viewing my exam schedules

*2026-01-15*

Worst app ever created on this planet.

### 1/5 — It would be great…

*2025-11-27*

Makes you login every time you open the app with a full password, two factor authentication and way too many clicks. 

Takes a few minutes to login sometimes when I could just login to quest or whatever I actually need in less time. 

It has everything I’d want, but I hate to use it because of the time wasted. 

If I close and open the app right away, I have to login again.

### 1/5 — Bro why do I have to sign in for every app open

*2025-09-01*

Bruh what

### 1/5 — 2FA every time

*2025-01-07*

It would be a 4/5 but I have to sign in and use 2FA EVERY SINGLE TIME I launch the app, even though I press “remember this device”. I’m always better off using Quest in a web browser because atleast that remembers my session.

### 1/5 — Keeps signing me out

*2024-09-04*

I can only be on the app for less than 2 minutes before it signs me out. Please fix this

### 1/5 — Update took away to point of the app

*2022-09-19*

I used this app to see my schedule but the update took away the calendar so now I have no way to see my schedule. I don’t know why you would do this. I really need to see what classes I have and you took that away.

**Developer response:** Thank you for the feedback, Moly Yo 99. We certainly appreciate your comment. Our development team is currently working a new calendar view, which we will be implementing in the near future. In the meantime, you can also try exporting the calendar in LEARN or Portal web and using the calendar on your device or email client such as Outlook. We hope that the new calendar view will better meet your needs. Thank you again for reaching out.  Portal continues to grow and evolve based on student feedback.
 
Tip: To export your calendar in Portal web, simply go to the Portal calendar (https://portal.uwaterloo.ca/#/calendar), select the 3 horizontal dots beside ‘My calendars’, select ‘Export calendar’, and select ‘Copy iCal URL’. Paste this URL in your preferred calendar application.

### 1/5 — Wrong Account

*2021-08-17*

I think there’s something wrong? I log in with my ID and password, and I verify with 2FA but it appears I’m in someone else’s account. The name, student ID and username is all someone else’s.

### 1/5 — Can’t launch the app

*2020-09-22*

You can’t even launch the app now where the software eng kids at?

### 1/5 — Crashes a lot

*2020-09-10*

Poorly organized and never works anymore

### 1/5 — Not useful

*2020-03-06, version 2.1.2*

It’s extremely slow , hard to work around, I rather use the web version .

## Most praised reviews (10 highest-rated)

### 5/5 — Functional and Easy to Use

*2020-03-06, version 2.1.2*

It’s nice to have your entire schedule in one convenient place from classes to finals in order to better manage your time. It’s also nice to see watcard balance without the hassle of a separate login.

### 5/5 — Great improvement

*2020-03-06, version 2.1.2*

When the app first launched it was not that good, lots of bugs and not very user friendly. I’m happy to say that portal is near perfect now,  really helpful through everyday life especially finding places to study and finding exam schedules

### 5/5 — Convenient

*2020-03-06, version 2.1.2*

Calendar Schedule makes it very convenient to check class times and the new feature that shows the WatCard balance makes it so much easier to check flex dollars for laundry.

### 5/5 — Not bad

*2020-03-05, version 2.1.2*

Easy to use and shows everything you need for events, schedules, appointments and calendars.

### 5/5 — Great new update

*2020-03-05, version 2.1.2*

Was always useful for finding empty classrooms for revision and to be honest a lot more but now even better that it shows the watcard balance

### 5/5 — Updates

*2020-03-05, version 2.1.2*

It displays schedules, seating plans for exams, and Watcard balances! All things you would need to sign in to different sites to do. Love it

### 5/5 — Watcard balance in Portal

*2020-03-04, version 2.1.2*

That was a great idea to put watcard balance in Portal

### 5/5 — Surprisingly good

*2019-08-31, version 2.0.5*

Seems to have everything one would need and want in a university app, overall functions really well. I’m confused as to why there are so many negative comments.

### 4/5 — Getting Better

*2020-06-30*

When I first downloaded the app in first year, there was nothing useful for me other than the map! Now, it seems that there’s Meal Plan/Flex Dollars balance, open classrooms, and more academics available to see in the app. Would definitely like to see more improvements.

### 4/5 — better

*2020-03-07*

update is definitely better than the old version! love seeing my class schedule and assignment due dates.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*
