# V380 Pro — user reviews > 2,570 indexed App Store user reviews of V380 Pro by Guangzhou Hongshi Information Technology Co., Ltd, rated 3.90/5 from 5,243 ratings. - Source: https://appshunter.io/ios/app/v380-pro/id1388988209/reviews - App overview in markdown: https://appshunter.io/ios/app/v380-pro/id1388988209.md - Rating breakdown: 5★ 3,175 · 4★ 540 · 3★ 383 · 2★ 276 · 1★ 869 ## What do users think of V380 Pro? Overall sentiment: mixed **Pros** - ⭐ Excellent camera quality and features - 🔒 Reliable security monitoring - 👍 Easy to set up and use - 🚀 Convenient remote access - 💡 Useful motion detection and alerts **Cons** - 🐛 Frequent connection issues and app crashes - 💸 Expensive cloud storage subscription - 📢 Intrusive and excessive advertisements - 🔍 Confusing and unintuitive user interface - 🕰️ Slow live video feed and playback **Commonly reported bugs** - Time and date settings randomly reset - Inability to save or download recorded videos - Inconsistent performance after software updates - Unreliable motion detection and false alarms - Compatibility issues with certain Wi-Fi networks **Most requested features** - Multi-camera viewing and management - Improved motion detection sensitivity and customization - Option to disable ads or pay for ad-free version - Better integration with smart home platforms - Enhanced video recording and storage options ## Newest reviews (17 of 2,570) ### 3/5 — Udate and get a long form ad *2026-08-17, version 2.2.71* Your new update is all about a little bit long ad ### 2/5 — Disconnected *2026-08-16, version 2.2.71* Once installed, carmera frequently disconnects from the application, even though we have close proximity to the wifi. We have our camera watching our door bell and frequently miss recordings ### 2/5 — Слишком много навязчивой рекламы *2026-08-16, version 2.2.71* В каждой вкладке блоки с рекламой не отключаемой, всплывают и очень раздражают. Вы продали устройства и теперь навязываете услуги, которые не нужны? ### 2/5 — Not so good *2026-08-15, version 2.2.71* To use the camera the app always take you to some advertising. ### 2/5 — Исправьте соединение с камерой!!! *2026-08-07, version 6.4.70* Через 50 раз один раз соединяется с камерой в чем дело? Исправьте!!! ### 2/5 — Anucios *2026-08-02, version 6.4.70* Las cámaras como tal don muy buenas pero cuando entras à la aplicación a ver la cámara siempre sale un anuncio y se pier de un tiempo muy valióso en el anuncio cuando lo que urge es ver la alerta q mando la cámara ### 1/5 — Не работает даже через раз не заходит *2026-07-31, version 6.4.70* Это наверно самое худшее приложение которое либо я встретил поддержку не отвечает с 4G камера вообще не работает а если Wi-Fi камера то чуть-чуть слабым сигнале вовсе потеряет приложение неудобно посмотреть видео не можешь бесплатно ускорить Вот Айка са приложение можно ускорить до четырёх раз бесплатно ### 1/5 — Too many ads! *2026-07-31* Dont buy this cctv, im so dissapointed with this app! ### 3/5 — Hace falta activar la luz de alarma *2026-07-30, version 6.4.70* Deberían habilitar una función específica que sea luz led de alarma, ya que la cámara no enciende las luces led cuando se acerca alguien, principalmente en ciudades, ni siquiera con la funcion de encendido automático, ya que por las luces de los postes nunca activa este modo, solo se puede dejar las luces encendidas por horarios o manualmente lo que le quita la eficiencia a la cámara y te hace comprar un sensor de luz de proximidad ### 1/5 — Реклама *2026-07-30, version 6.4.70* Смотреть постоянно рекламу в приложении совсем не охота ### 1/5 — Telstra Blocks *2026-07-30, version 6.4.70* I had two cameras operating as they should, then both devices went offline. Telstra then said the devices didn’t conform to their standards and my data SIM cards were going to be cancelled. Contacted company and the cameras started working again. Then devices went offline and Telstra cancelled my sims. I contacted company but haven’t heard back yet. So unless the Company can prove there devices conform to Australian rules be careful with your data provider. ### 1/5 — Comprei a nuvem e não grava *2026-07-28* Apesar de pagar 1 ano não gravou 7 dias e não tem para quem recorrer ### 1/5 — Playback error/panel not charging the camera *2026-07-27, version 6.4.70* Your camera has caused me to lose millions of Naira. Please fix the SD card and battery issues. All my clients have been complaining about playback. Please fix it so we can enjoy V380 again. I used to love your camera, but now I no longer feel the good vibes. ### 1/5 — Вечная ошибка подключения *2026-07-23, version 6.4.70* Постоянно одна и та же ошибка, к камере подключится невозможно, включили вечером свет отключить не можем, освещаем всю ночь улицу обновили приложение напихали рекламы ошибки не устранили , браво ### 1/5 — Date/time *2026-07-23, version 6.4.70* the time keeps switching from live time to to a time 1hour behind and won’t stick with original time like I’m saying original time would be 18:00 Then it jumps to 17:00 or 19:35 Jumps back to 18:36 ### 1/5 — Bad app *2026-07-21, version 6.4.70* This app is a joke. It’s littered with ads and you can only get rid of them by buying their insanely priced subscription. There should be an option to buy an ad free version with a one time fee. Not everyone needs or wants the cloud service backup. ### 1/5 — . *2026-07-19, version 6.4.70* التطبيق ما يسمح ل اكثر من جهاز يتابع الكاميره لازم يشفون حل له ذا الشي ## Most critical reviews (10 lowest-rated) ### 1/5 — Trash app *2026-08-17, version 2.2.71* Horrible full of advertising for everything they want to charge you, they make the SD stop working so that you buy cloud recording, they limit the camera so that it detects absolutely nothing in a certain time, at first it works after months no longer. My worst decision to buy this camera. ### 1/5 — Feedback *2026-08-16, version 2.2.71* Adds are very annoying and disrespectful. Please remove the adds. ### 1/5 — I hate this app *2026-08-16, version 2.2.71* Why keeping getting ads when you open the app!!! ### 1/5 — 0 stars *2026-08-16, version 2.2.71* Trow the camera away and uninstall the app. I heard something outside opened the app to quickly see what’s happening, nope you have to watch an ad first. Awful app ### 1/5 — Littered with ads *2026-08-15, version 2.2.71* Why would you put ads in a security app that we bought with money? There’s an emergency but no hers 1 minute ad before you can check who’s breaking into your house.. I’m testing the cameras down and buying one of a serious company ### 1/5 — Terrible 👎👎👎👎👎👎😡😡😡😡 *2026-08-13, version 6.4.70* The worst camera app I have ever used. If there were an option to give less than one star, I would gladly give it. This is a home security and surveillance camera, so what is the point of having an app if you need to quickly open the camera to see who is outside, check for movement, or make sure there is no potential intruder, only to be forced to sit through endless ads every time you open it? A burglar could come and go while I am still waiting for the ads to finish. What makes it even worse is that there is not even an option to skip or close the ads. On top of that, the ads are extremely loud and can wake up everyone sleeping in the house. This app is completely impractical, frustrating, and absolutely not suitable for a home security camera.😡😡😡 ### 1/5 — Worst buy *2026-08-11, version 6.4.70* Don’t waste your money buying this brand the one I bought lasted only for less than 2 months and started malfunctioning and un fixable ### 1/5 — CRASH REPORT. *2026-07-31, version 6.4.70* Crashes every single time and takes forever to load ### 1/5 — Отстой *2026-07-31, version 6.4.70* Все в рекламе, половина рекламы не убирается ### 1/5 — Очень дорогой сервис *2026-07-31, version 6.4.70* Был нормальным сервисом. А теперь как будто бы мы все очеь разбогатели внезапно и должны платить очень много, если хотите просто длительность хранения данных больше недели, например. Буду искать другую камеру. ## Most praised reviews (10 highest-rated) ### 5/5 — USA Based 🇺🇸 *2026-08-15, version 2.2.71* Love this! I can monitor my house from the U.S. ❤️ ### 5/5 — AI and cloud *2026-08-15, version 2.2.71* It’s annoying how it keeps forcing me to by cloud storage and AI subscriptions. The notifications are delayed and this doesn’t help if there’s danger. Improve this or I won’t buy any camera using this app. Others it’s not a bad camera, it’s Tha app issues trying to force me to subscribe that are annoying. Let me just use my SD card please ### 5/5 — Feature Request – Entertainment Mode *2026-08-01, version 6.4.70* Hello V380 Pro Team, I have a feature request that I believe would make V380 Pro even more useful. Please add an Entertainment Mode that allows users to pre-select a video from the V380 Pro app (YouTube or a local video on the phone) and send it to the camera when needed. How it could work: * The user selects and prepares a video in the V380 Pro app. * At the camera location, the existing Call button can have a second function: * Single press: Works exactly as it does now (normal two-way call). * Double press: Switches the camera to Entertainment Mode and starts playing the pre-selected video. * Double press again: Exits Entertainment Mode, pauses the video, and returns to normal camera mode. * The video should only be controlled through the V380 Pro app, while the person near the camera only needs to use the existing Call button to enter or exit video mode. This feature would be very useful for families with children, elderly people, or even pets. It would also make the existing Call button much more versatile without changing the hardware or adding extra buttons. I hope you will consider adding this feature in a future update. If possible, please implement it as soon as you can. Thank you for your excellent work and continuous improvements! ### 5/5 — Amazing *2026-07-19, version 2.2.61* Amazing ### 5/5 — V380 Pro *2026-07-18, version 2.2.61* Cámara portón ### 5/5 — Excelente *2026-07-17* Excelente ### 5/5 — Very good *2026-07-16, version 2.2.61* Very good ### 5/5 — V380 pro *2026-07-12, version 2.2.61* Best cctv i ever had so far ### 5/5 — Casa del campo *2026-07-10, version 2.2.61* Benje28 ### 5/5 — Basil *2026-07-10, version 2.2.61* Clearly --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*