# VA Veteran Launchpad — user reviews > 50 indexed App Store user reviews of VA Veteran Launchpad by US Department of Veterans Affairs (VA), rated 2.05/5 from 120 ratings. - Source: https://appshunter.io/ios/app/va-veteran-launchpad/id1325220791/reviews - App overview in markdown: https://appshunter.io/ios/app/va-veteran-launchpad/id1325220791.md - Rating breakdown: 5★ 17 · 4★ 13 · 3★ 7 · 2★ 5 · 1★ 78 ## Newest reviews (15 of 50) ### 1/5 — Can’t see sh*t *2020-11-20, version 1.1.0* The app launches but can’t see any of the text. Everything is white! I tried the web page and that’s horrible and useless! Fick it! ### 1/5 — Useless *2020-11-16, version 1.1.0* I can’t read anything. All the words are white on a white background. ### 1/5 — Huh? *2020-10-13, version 1.1.0* What is the point of this? Its just a bunch of links back to the myhealthevet website. You cant actually do anything with this app. Waste of time. ### 1/5 — Unusable *2020-08-12, version 1.1.0* This is about par for the course. I wonder how much money the contractor made off this app. Probably the worst health system’s app ever. Text is illegible, white font on white background. Hyperlinks. Not helpful. Actually terrible. ### 1/5 — Wow!!! Unbelievably Bad!! *2020-06-08, version 1.0.5* Having an app that directs you to a link to log in is a terrible idea. It’s no wonder why the reviews are bad at this point. This is the kind of app I would have expected to see when the smart phone was invented. Please update to a more directly accessible app. ### 1/5 — Waste of time *2020-01-15, version 1.0.5* Not of any real value. The main thing I want is secure messaging and it doesn’t show up. Just use your web browser. Sure would be nice if the gov’t actually asked the users what they would like in this app. ### 1/5 — One Star is too generous *2020-01-09, version 1.0.5* Was hoping to refill prescriptions. This app does very little of its description. After spending 30 minutes here the only thing I am left with is: How can I delete this app and insure it has protected my healthEvet logon data. If the sites security is as good as the app itself I’m very afraid. ### 1/5 — Useless waste of time *2019-12-06, version 1.0.4* Piece of useless crap. Nothing but links to the website and in some cases 404 not found pages. Not to mention that it’s bloated with crap I will never use. I was hoping for a secure app to refill my prescriptions, check on appointments and use secure messaging. Absolute waste of time, phone storage and memory. ### 1/5 — Lost *2019-11-19, version 1.0.4* I can not find MyHealthyVet with this app ### 1/5 — Big Brother *2019-11-09, version 1.0.4* So you want me to give you access to all of my phones health data and then make it convoluted to access the health record in the VA system? This sounds lackluster at best. I then sorted the reviews, the top reviews are likely fake and are from the user fffggggkkkiii or some bs like that. The other reviews are creative names. I’m gonna go out on a limb and just say the top reviews are “fake news.” Something tells me I won’t be wasting my time and deleting this app ### 1/5 — Bunch o links *2019-11-04, version 1.0.4* MyHealtheVet is cleaner and quicker. No need for this. Other than the two 5 stars by what has to be the “app” author this would have a 1.04 star rating ### 1/5 — Awful!!!!! 3.5 on the Site *2019-11-04, version 1.0.4* What a crock!!! ### 1/5 — wow *2019-10-23, version 1.0.4* another failure by the VA. surprise surprise. they don’t update this app with their most recent veteran apps. jesus christ. ### 1/5 — Gatterle *2019-09-24, version 1.0.1* No Med refills available ### 1/5 — Useless *2019-09-19, version 1.0.1* Not and app - just hyperlinks embedded in a picture. Just go to the web. “App” is useless ## Most critical reviews (10 lowest-rated) ### 1/5 — Should be removed from the App Store *2022-07-02, version 1.1.2* Worthless and a waste of time (and taxpayer’s money.) Ten out of ten apps I tried to install were not compatible with my updated iOS of 15+ Just go to va.gov, or a legitimate veteran service organization for help (like DAV or VFW.) ### 1/5 — Frustrating *2022-03-09, version 1.1.2* I can’t even download the PTSD AP . I have the new iPhone, states not compatible! Before you guys launch this package of “ so called help” fix, beta before release. We aren’t test dummies ### 1/5 — Reeeeeetarded *2021-12-22, version 1.1.2* Just like everything else with the VA. ### 1/5 — Va Launch App *2021-08-24, version 1.1.2* Most of the app links do not function. Very poor ### 1/5 — Crashing *2021-07-19, version 1.1.1* Crashes upon open and starting to use the app. ### 1/5 — Useless waste of phone storage *2021-04-13, version 1.1.0* It doesn’t work… at all… deleted. ### 1/5 — UNDERDEVELOPED *2021-04-01, version 1.1.0* Sad excuse for an app. VA, learn to spend your money better. ### 1/5 — Worthless *2021-02-27, version 1.1.0* Not developed with the user in mind. White font on a almost white background? Not secure. Clumsy to navigate. If this is ‘the’ VA app, please put more thought and effort into giving a better product. ### 1/5 — Fixed dark mode *2021-02-10, version 1.1.0* If you like dark mode you can’t use this app ### 1/5 — This can’t be real *2020-12-08, version 1.1.0* The app keeps crashing. ## Most praised reviews (7 highest-rated) ### 5/5 — Great App *2019-12-05, version 1.0.4* Love it! ### 5/5 — Like It! *2019-10-19, version 1.0.4* Great for finding VA apps ### 3/5 — Not that great *2019-03-08, version 1.0* I was ex something a bit more direct rather than using my browser all the time and logging into the VA health portal. This app is just an extra step. If you want to contact your health care team it will send you to the VA portal on the web browser. Want to refill an rx, send a secure message? Same thing. Skip this step if you like and use your browser. ### 2/5 — It's mediocre at best 🤷‍♂️ *2021-12-12, version 1.1.2* I've had the app for years, I've never been able to get the "Chat" function to work at all Refill work ok but that all I've gotten to work ### 2/5 — Terrible *2020-06-22, version 1.0.5* You can open the app and there is no simple portal to VA instant messages to primary care. ### 2/5 — Response *2019-12-10, version 1.0.4* The wed site is very slow and the response to your requests are really delayed it used to work good Jim tighe ### 2/5 — Needs improvement *2019-05-13, version 1.0* This a great app feature for us veterans but needs major overhaul. Hopefully the developers will address these issues that myself and others have stated. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*