# ValeroPay+ — user reviews > 302 indexed App Store user reviews of ValeroPay+ by Valero Marketing and Supply Company, rated 4.81/5 from 19,203 ratings. - Source: https://appshunter.io/ios/app/valeropay-plus/id1562388382/reviews - App overview in markdown: https://appshunter.io/ios/app/valeropay-plus/id1562388382.md - Rating breakdown: 5★ 16,457 · 4★ 779 · 3★ 218 · 2★ 116 · 1★ 399 ## What do users think of ValeroPay+? Overall sentiment: neutral **Pros** - 💳 Convenient payment at the pump - 💰 Discounts and savings - 🚀 Easy to use app - 🔒 Secure payment method **Cons** - 🐛 App not working consistently - ⚠️ Inaccurate pricing information - 🤔 Confusing user experience - 🔍 Limited functionality **Commonly reported bugs** - App not authorizing pumps or shutting down after multiple attempts - Incorrect gas prices displayed in the app - Issues with linking bank accounts or credit cards **Most requested features** - Add ability to manage Valero credit card account - Improve location accuracy and allow overriding of location - Provide more transparency on discounts and savings - Enable saving login credentials for faster access ## Newest reviews (18 of 302) ### 3/5 — Appreciate the .15 a gal off *2026-07-25, version 6.0.1* Price at the pump $3.79 a gallon. On the 25th supposedly giving you $.25 a gallon off but final sale on my receipt says $3.64 a gallon. Either somebody doesn’t know how to subtract or I just got ripped $.10 a gallon. like I said I do appreciate the $.15 but it’d be nice if I had .25 as promoted. ### 3/5 — Can’t see the bill on the app *2026-07-16, version 6.0.1* I just recently got this card so the only complaint I have right now is that you can’t see the bill on the app! Maybe my other credit cards have me spoiled by this is the only card that I can’t see the transactions or the bill! So, I probably won’t use it much! ### 1/5 — Disappointed *2026-06-10, version 6.0.1* Not the same since update. I miss it showing prices. That was the best feature of the app. Not knowing is very frustrating. ### 3/5 — Account Issues *2026-06-04, version 6.0.1* I needed to change my email address for my app. In the account profile section, there’s a spot that literally says “Change email address”. If you click it, it asks you to enter the new address, then again to verify it. I did this but kept getting an error message saying something went wrong. I contacted customer service and they told me you can’t change your email…so why is it even an option? Not to mention, it’s 2026, you can’t change something as simple as an email? The solution was to delete the account and make a whole new one with the new email. - yeah, I’ll delete my account but I’ll pass on the new one. ### 2/5 — No discount *2026-05-31, version 6.0.1* I went inside to pay at a Circle K that sells Valero gas. No one inside new how to use the Valero app to pay for gas only. Went to pay at the pump and the app worked but I received no discount on the gas. Not a fan of this app as this is the second time I received no discount on gas and there are cheaper stations nearby. ### 3/5 — Great app but *2026-05-31, version 6.0.1* Help. I’ve used the app for years and it was fabulous. Recently it updated. When it did, the app does not show gas prices at the individual stores. It used too. Or am i missing something? Please fix this. ### 1/5 — No discount *2026-05-31, version 6.0.1* No discounts for first time ### 4/5 — Convenient *2026-05-30, version 6.0.1* My daughter told me about this app and it is so much easier to use than paying at the pump. ### 1/5 — Gas prices? *2026-05-29, version 6.0.1* No more gas prices. The best feature of this app was purposefully removed at the time we need it the most. Shame. ### 1/5 — App bug *2026-05-28, version 6.0.1* Everytime I tried using the app to get gas it was say error and say try again I’m 24 hours prior to not using it all that day. ### 1/5 — Fuel pump *2026-05-24, version 6.0.1* So the app will lock you out if you try to use it and the pump is out of order but to sign. They you try another pump and it locks you out for 24 hours!!!! Why not an hour?!? 24hours!! Ridiculous! And of course it’s .25off and how convenient that is locks you out for 24hours! ### 3/5 — Gas price *2026-05-23, version 6.0.1* I do like this app. I just wish it would tell you how much the gas is at each location like it used to ### 1/5 — App doesn’t give discount at pump *2026-05-21, version 6.0.1* The app is not giving the discount at gas stations that are listed on the app. It keeps canceling. Also there is no settings in the app. As the FAQ says “in the ValeroPay+ app by navigating to Settings and selecting Help/About”. ### 1/5 — Hate new update *2026-05-20, version 6.0.1* Add prices back to the map! That was the main reason I use Valero ### 1/5 — Removed fuel prices *2026-05-19, version 6.0.1* App is easy to use but they have removed the prices per gallon. Very unhappy about that. Especially with high fuel costs these days, every little bit and it is helpful to find the best prices in town! Put prices back!!’ ### 2/5 — Why? *2026-05-17, version 6.0.1* I actually used to love this app, but now you’ve quit posting the prices of any of your stores. I don’t understand why? How are we supposed to know which station has lower cost fuel if you’re not gonna post the price! I would like to know who was the lamebrain that come up with this decision? ### 1/5 — Sometimes it works *2026-05-16, version 6.0.1* Though the pay at pump feature is nice, it rarely works. On multiple occasions the app does not activate the pump, and then on the second attempt you get the error message that you have too many failed attempts and to try back in 24 hours, which is not useful when you need gas. I contacted customer support and they told me to log out and back in - no luck, the same error still occurs. So then you have to pay with another card and you lose the discount for paying with the app. Very convenient for Valero. ### 1/5 — Was good but the update killed it *2026-05-15, version 6.0.1* The app was really good until the most recent update. You used to be able to see the prices at each station but they took that feature away. With prices like these, this was the one useful feature to see where prices were lowest. ## Most critical reviews (10 lowest-rated) ### 1/5 — Awful *2026-08-15, version 6.0.1* Awful and unreliable!! It hadn’t worked in months even with reinstalling it. Customer service is no help!! ### 1/5 — Horrible App *2026-08-12, version 6.0.1* App never works ### 1/5 — False Advertising *2026-08-04, version 6.0.1* Didn’t save me ¢10 on the gallon as advertised. ### 1/5 — Broken pump *2026-08-04, version 6.0.1* Gave me 1.296 gallons and stopped pumping ### 1/5 — First and last time using the app *2026-07-25, version 6.0.1* The price went from 3.59 before I activated the app and activated pump through the app /- went to 3.74. Ridiculous!!!! I wish I could ZERO stars. ### 1/5 — Can not change my email address *2026-07-13, version 6.0.1* Tried... Error occurred. Deleted app and started over. Logged in wouldn't let me change my email. Started over again with new account. Accepted email address but error occurred on phone number entry. I MUST change my email address as that account will soon no longer exist ### 1/5 — Useless app *2026-07-05, version 6.0.1* Added my credit card and had apple pay as default as well, arrived at the station, selected the pump and payment method, nothing… couldn’t validate the card, tried with apple pay… the same, then got a message saying to try in 24 hours… i guess i will be sleeping here at the pump and try again tomorrow, hopefully it works… wish me luck! ### 1/5 — Discount *2026-06-29, version 6.0.1* Only with cr did card payment is 10c off ### 1/5 — App doesn’t work *2026-06-19, version 6.0.1* Won’t activate pump since the last update a few months ago ### 1/5 — Easy pay *2026-06-11, version 6.0.1* I used the app and was still charge the credit card amount, so why get the app??????? ## Most praised reviews (10 highest-rated) ### 5/5 — Simplicity *2026-08-14, version 6.0.1* No hassle, smooth easy in and out and lowered the fuel pump price. Thank you. ### 5/5 — Convenient *2026-05-26, version 6.0.1* Not sure why I waited so long to start using Valero Pay. It was easy to get the app and sign up was a breeze. I didn't even have to do anything to connect it to my Apple Pay as it's a pay option within the app. It's easy to use and today I saved 15 cents a gallon! In these high fuel price times, this really helps! ### 5/5 — Rose Perez *2026-05-03, version 6.0.1* Hello, my husband has been enjoying the $.10 discount for Valero while now he’s in the hospital and now in rehab so I decided to download the app to my phone to enjoy also that 10% discount unfortunately I put gas but it didn’t give me the $.10 discount. Could you please advise me on how to obtain the 10% discount every time I fill up specially right now with me not working and my husband in rehab it would really help. Thank you. ### 5/5 — Review *2026-04-24, version 6.0.1* I need help ### 5/5 — Car- gas *2026-04-23, version 6.0.1* It’s great but I lost my card and won’t be able to get it back I’m sorry loved using it!!!!!!! ### 5/5 — Great *2026-04-10, version 6.0.1* Sure makes it easier ### 5/5 — Can’t see gas prices at locations anymore *2026-04-04, version 6.0.1* You guys removed the ability to see gas prices all over the city. We need that back please!! ### 5/5 — Wish for full screen *2026-03-14, version 6.0.0* Installed the ValeroPay+ App on my IPad but disappointed that app isn’t able to use Full screen of up ### 5/5 — Quick and Easy *2026-03-13, version 6.0.0* Took 2 mins to sign up, linked my account and saved 0.10c ### 5/5 — New update *2026-02-21, version 6.0.0* I’ve been using Valero Pay since I got the card and love it! The only thing I am disappointed with is how the map no longer shows how much the gas is at each station. If that could be brought back that would be wonderful! Thanks! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*