# Valet Living Resident — This is living!

> Resident app for accessing community amenities and services. (iPhone/iPad app by Valet Living LLC.)

- Source: https://appshunter.io/ios/app/valet-living-resident/id1311568445 (this page in markdown: same URL + `.md`)
- Developer: [Valet Living LLC](https://appshunter.io/developer/1311568444)
- Category: Lifestyle
- Price: Free
- Rating: 1.86/5 from 185 App Store ratings · 148 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.2 · 72 MB
- Languages: English, French, Spanish
- Released: 2017-11-24
- Data updated: 2026-08-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/valet-living-resident/id1311568445/reviews.md

## What is Valet Living Resident?

Best-in-class amenities are just a tap away! Designed specifically for residents of Valet Living communities, the Valet Living app offers residents access to exclusive amenity services designed to give them back the gift of time:

Never miss a trash pickup with real-time updates and notifications about your nightly trash collection, as well as the ability to request a Service Valet return to pick up your trash!

Keep your mind and muscles sharp at home or on the go with an extensive catalog of virtual events and virtual fitness classes taught by certified Torch Fitness professionals!

And more!

## Key features

- Real-time trash pickup updates
- Request trash pickup service
- Virtual fitness classes
- Virtual events
- Access to community amenities

## What do users think of Valet Living Resident?

Overall sentiment: negative

**Pros**

- 🚀 Convenient doorstep collection
- 👍 User-friendly app
- 💡 Virtual classes and activities

**Cons**

- 🐛 Inconsistent service and app functionality
- 🗑️ Missed trash pickups
- 💰 Forced to pay for poor service
- 🕰️ Unreliable notifications
- 🤖 Unresponsive customer support

**Commonly reported bugs**

- Login issues and app crashes
- Inability to create account
- Incorrect service area detection

**Most requested features**

- Ability to request missed pickups
- Improved notification reliability
- Better integration with apartment management

## Recent user reviews (10 of 148)

All indexed reviews: https://appshunter.io/ios/app/valet-living-resident/id1311568445/reviews.md

### 1/5 — Worthless

*2026-07-24, version 5.4.2*

Can’t even choose my community to complete set up.

### 5/5 — Game Changer

*2026-07-21, version 5.4.2*

This app make service feel so much more seamless. I love the real time notifications, reminders, and updates. It’s also pretty cool they have a call back feature

### 1/5 — The worst cleaning service company

*2026-07-16, version 5.4.2*

Ive been talking to support for more than 3 days and everynight they said they are gonna pick up my trash that i pay for to be picked up, and you guys dont wann asee the amount of trash i have outside my apt is unaceptable

### 2/5 — Literally, everyone hates you all

*2026-07-01, version 5.4.2*

Signed, 

A Greystar resident paying someone $35 a month to do something I can do my own GD self and is legit 5 steps from my door.

### 1/5 — Inconsistent and No communication

*2026-07-01, version 5.4.2*

To be pay for a service that doesn’t consistently do the service I am paying for with no communication whatsoever so ever crazy. I will be seeing if valet at my property is optional— because I refuse to continue to pay for this service without being serviced.

### 1/5 — Tedious and restrictive

*2026-06-29, version 5.4.2*

I find it extremely frustrating that a « valet » service which is supposed to be convenient and easy is so nitpicky. There are numerous restrictions on when you are allowed to take out your trash to how exactly you take it out. Then if you are fined for not sticking to the rules, they don’t tell you why. They also don’t come at consistent times. I absolutely detest this inconvenient service. And you aren’t even allowed to opt out. I would never recommend this to anyone.

### 5/5 — Surprisingly awesome app!

*2026-06-04*

So far, I’ve only used this app for the trash pickup notifications. I didn’t have to create an account for that, so I can’t speak to the password reset issues that other people are having. That being said- omg I actually love this app! Before I downloaded it, I honestly thought it was a joke that they had an app for trash pick up service lol. But It makes it sooo easy to track the ACTUAL pick up windows in real time. I used to either put the trash out too early (then go several hours without a trashcan while I waited), or put it out too late (then I’d miss the service and it was a waste of time). Anyway, I recommend downloading it. Surprisingly very useful!!

### 1/5 — Horrible

*2026-06-01, version 5.4.0*

They threw the garbage can at my door!

### 1/5 — Scam Company

*2026-05-18, version 5.4.0*

Worst valet trash company to exist. They don’t take your trash. They create random rules and exceptions on why they don’t have to take your trash when you are compliant.

### 2/5 — Can’t use it well if logs me out every week

*2026-05-18, version 5.4.0*

Fine when it works but it’s a real pain when being logged out every week / every update

## Frequently asked questions about Valet Living Resident

### What does the Valet Living Resident app do?

This app provides residents of Valet Living communities with convenient access to exclusive amenity services. It helps you manage tasks like trash collection and stay active with virtual fitness and events.

### What are the key features of the app?

Key features include real-time updates and notifications for nightly trash collection, the ability to request a Service Valet for trash pickup, and access to a catalog of virtual fitness classes taught by certified professionals, as well as virtual events.

### Is the Valet Living Resident app free to use?

Based on the provided information, the app is free to download and use. There are no mentions of in-app purchases or subscription fees for accessing its core features.

### Who is the target audience for this app?

The app is specifically designed for residents of Valet Living communities. It aims to enhance their living experience by providing easy access to community amenities and services.

### What are some common use cases for the app?

Common use cases include staying informed about your trash collection schedule, easily requesting a trash pickup if needed, and participating in virtual fitness classes or events from the comfort of your home or on the go.

## Version history (last 5 releases)

### 5.4.2 — 2026-06-18

Mixpanel - Inflated MTU count issue fix

### 5.4.0 — 2026-02-26

Improved address experience for better clarity and usability
Updated address field labels to make apartment and building details easier to understand
Minor UI refinements for a smoother profile and service request flow

### 5.3.0 — 2025-11-13

• Guest users can now access Notification Center in Resident Mobile App  
• Community Message toggle added to Resident
• Push notifications for community messages enabled for Resident

### 5.2.1 — 2025-11-11

Minor UI Enhancements

### 5.2.0 — 2025-09-29

Resolved the Invalid Culture Identifier bug.
Updated the application with support for migration to .NET 8

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## More apps by Valet Living LLC

- [Valet Living MyValet](https://appshunter.io/ios/app/valet-living-myvalet/id1466217889)
- [Torch Fitness Hub](https://appshunter.io/ios/app/torch-fitness-hub/id6759680968)

All apps by Valet Living LLC: https://appshunter.io/developer/1311568444

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*