# Valley Bank — user reviews > 21 indexed App Store user reviews of Valley Bank by Glacier Bank, rated 4.80/5 from 2,046 ratings. - Source: https://appshunter.io/ios/app/valley-bank/id6473799024/reviews - App overview in markdown: https://appshunter.io/ios/app/valley-bank/id6473799024.md - Rating breakdown: 5★ 1,810 · 4★ 157 · 3★ 38 · 2★ 16 · 1★ 25 ## What do users think of Valley Bank? Overall sentiment: mixed **Pros** - 🚀 Easy deposits - 👍 Exceptional service - 👍 Helpful staff - 👍 User-friendly app - 👍 Surprising functionality for small businesses **Cons** - 🐛 Misread amount issues - 🐛 Unreliable account balance display - 🐛 Unexpected account transfers - 🐛 Unexplained fees **Commonly reported bugs** - App crashes and errors - Inconsistent behavior with deposits and transfers **Most requested features** - Improve account balance display - Provide more transparency on fees and transactions ## Newest reviews (3 of 21) ### 5/5 — Valley bank Helena *2024-05-13* Always helpful, kind service with patience as we all learn the “ins and outs” of this electronic age!thank you ### 5/5 — Total upgrade! *2024-02-26* Lots of features and very user friendly. ### 5/5 — Wow - way better *2024-02-08* The new app is way better than the old. User friendly, intuitive and just plain easy to use. ## Most critical reviews (10 lowest-rated) ### 1/5 — Won’t load or let me log in *2026-07-17* Way to buggy about to switch banks over this nonsense ### 1/5 — Useless now *2025-11-16* App is worthless now. Website also does not work. No longer able to see account balance or transactions. Even with everything (phone and app) updated. 🤷🏼‍♀️ I will change my rating if they ever get things working again. ### 1/5 — Idk why everybody likes it so much *2025-03-20* I have more problems seeing how much money I have in my account with this app than I even did the glacier bank app “oops something went wrong on our end” ok then freaking fix it I truly don’t understand why you guys like this app better I would much rather use the glacier one ### 1/5 — Joke bank *2025-03-18* Transferred a couple grand from business account to business savings didn’t look to see if it came out of the account checked my savings it was in there a month later came out of my personal savings account and they said it was my fault… same day charged me $100 for a charge back with no explanation… if you don’t do many transactions the might be ok but if you do a lot DO NOT GO WITH THIS JOKE OF A BANK!! ### 1/5 — Checking *2025-03-08, version 3.20.0* You shouldn’t be move with draws around leave thin where they come out On the same day they come in or go out leave them on the day they arrive ### 3/5 — Usually works *2026-01-22* Works well most of the time, but if someone has slightly messy handwriting or is one to write in all caps on checks, the system can process it. ### 3/5 — Misread amount *2025-04-22* This app sent several messages saying the amount entered did not match the check when in fact it did every time. It eventually accepted it as matching. ### 4/5 — To All *2024-11-24* I have always had the kindness people to help me With anything I had questions about or needed ### 5/5 — DSR construction and handyman services Llc *2026-08-11* I’ve been with Valley Bank for well over 10 years. You folks have always been by my side. Or at least in my wallet. Lee Ricks, Jack Berry, and of course Kalena Bruno are completely the best of the best. They all will help you through what ever your Business needs Are! And Kalena is a joy Hawk a wonderful woman I’ve known her now for 13 years. You can’t miss her smile. Thank you all for your support. ### 5/5 — One of the most dependable apps I use *2026-05-13* Easy to navigate and easy to use ## Most praised reviews (8 highest-rated) ### 5/5 — Simple *2026-03-06* This app has simplified my life completely. ### 5/5 — Love handling banking from my phone *2026-03-04* Since we do travel, it is great to be able to check on my balance and make any transactions directly on my phone. ### 5/5 — The Best *2026-01-31* The Best ### 5/5 — The Best Bank *2026-01-06* I really like Valley Bank so much. It is so easy to do my banking and manage my account and what I love about them is that they are super friendly and they go above and beyond to protect my money. ### 5/5 — Amazing bank *2025-12-12* 10/10 I love the bank it’s self! And the apps been great, and being able to reach out through the app has been great. And I’ve had to turn my card off in the app and it’s so easy!!! ### 5/5 — Easy deposits *2025-09-25* Enjoy mobile deposits. ### 5/5 — Exceptional in everything *2025-04-17* Just finished making a payment to my daughter for monthly cell phone, able to make payments to grandchildren - hey we are all Valley Bank customers Recently sold my motor home and finalized the deal in your lobby, or should I say our lobby!! Artem was a huge plus. Not only for new accounts, but he’s a notary. Perfect manners, information and a great addition to our Bank. He even gave me a gift since I’ve been a customer for so long and hopefully the buyer will be joining. Love Valley Glacier! ### 5/5 — Love this app as a small business owner! *2024-05-21* This app is extremely easy to use and has a surprising amount of functionality. As a small business owner, it has everything I need and more. Valley Bank is without a doubt the best bank in town for small businesses, and this app is the cherry on top! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*