# Valley Business Mobile — user reviews > 180 indexed App Store user reviews of Valley Business Mobile by Valley National Bank Mobile, rated 4.10/5 from 799 ratings. - Source: https://appshunter.io/ios/app/valley-business-mobile/id1360342813/reviews - App overview in markdown: https://appshunter.io/ios/app/valley-business-mobile/id1360342813.md - Rating breakdown: 5★ 557 · 4★ 58 · 3★ 40 · 2★ 34 · 1★ 110 ## What do users think of Valley Business Mobile? Overall sentiment: neutral **Pros** - 👍 Easy to use - 🚀 Convenient mobile deposit - 💡 Excellent customer service - 🔒 Secure banking **Cons** - 🐛 Buggy mobile deposit - 🔍 Outdated and clunky interface - 🔍 Limited functionality compared to other banking apps - 🔍 Difficult to navigate **Commonly reported bugs** - Frequent app crashes - Login issues and password problems - Inconsistent mobile deposit reliability **Most requested features** - Add Zelle for business accounts - Improve mobile deposit process - Modernize app design and user experience - Integrate bill pay directly into the main app ## Newest reviews (11 of 180) ### 3/5 — Valley app review *2026-08-11, version 2.0.260601* Valley app review ### 5/5 — Owner *2026-04-22, version 2.0.251200* Excellent App. ### 3/5 — Need improvements *2026-04-16, version 2.0.251200* I need to be able to add a bank account from another institution and make transfers. Other than that a few cosmetic updates and this app is good. Can we get Zelle as well. ### 5/5 — Owner *2026-03-30, version 2.0.251200* Easy ### 5/5 — Owner *2026-03-20, version 2.0.251200* Excellent example customer service ### 5/5 — Great app *2026-03-14, version 2.0.251200* I like the security and the ease of use ### 5/5 — Perfect *2026-03-12, version 2.0.251200* Perfect ### 5/5 — I LOVE the app *2026-03-12, version 2.0.251200* I absolutely love being able to deposit remotely. It is a huge time saver. My only critique would be to use a passcode to login rather than having to type complex passwords each time. My other banks operates that way and I love it. Enter a 4 or 6 digit passcode and your in! ### 5/5 — Fast & easy *2026-03-05, version 2.0.251200* The best way to do banking! ### 3/5 — Access *2026-03-04, version 2.0.251200* Not so informative ### 5/5 — Owners *2026-02-17, version 2.0.251200* 5 ## Most critical reviews (10 lowest-rated) ### 1/5 — The worst! *2026-08-10, version 2.0.260601* I wish that I could give less than 1 star because this app is the worst. The only system that is worse than this app is Valleys html interface. If their objective was a complete disregard of the user, very limited if not less than limited functionality and a perception that we all can’t go somewhere else for our banking, they hit a bulls eye. Not even sure I would call this an app because it uses so few if any native app functions, most of it is embedded html. ### 1/5 — Don’t like *2026-08-07, version 2.0.260601* Not functional enough, doesn’t show debit and credit different colors at least… doesn’t merge to personal bank accounts… I don’t enjoy at all ### 1/5 — Terrible *2026-08-04, version 2.0.260601* Please update the website and app. Awful to use seems archaic at best ### 1/5 — The worst! *2026-06-16, version 2.0.251200* I wish that I could give less than 1 star because this app is the worst. The only system that is worse than this app is Valleys html interface. If their objective was a complete disregard of the user, very limited if not less than limited functionality and a perception that we all can’t go somewhere else for our banking, they hit a bulls eye. Not even sure I would call this an app because it uses so few if any native app functions, most of it is embedded html. ### 1/5 — Check deposited very bad *2026-04-27, version 2.0.251200* We have problem at least once a week with checks that’s not going through the mobile app and we have to deposit it in the bank. Very annoying and we plan to switch bank. ### 1/5 — Not app/phone friendly *2026-03-10, version 2.0.251200* The fact small businesses cannot use Zelle on a business account has made me second guess having a business account with Valley. If Zelle cannot be added soon I may go back to JP Morgan Small businesses in Ranching use Zelle for buying and selling hay, tack, saddles, boarding horses, farriers, veterinarians, actions and much more. Valley is losing clients over not having Zelle for their customers. ### 1/5 — Terrible *2026-03-05, version 2.0.251200* Please update the website and app. Awful to use seems archaic at best ### 1/5 — Don’t like *2026-02-16, version 2.0.251200* Not functional enough, doesn’t show debit and credit different colors at least… doesn’t enjoy at all ### 1/5 — Unhappy customer *2026-02-14, version 2.0.251200* This app is awful. The technology is years behind. Many times it doesn’t work properly leaving customers frustrated. ### 1/5 — The worst! *2026-01-10, version 2.0.250900* I wish that I could give less than 1 star because this app is the worst. The only system that is worse than this app is Valleys html interface. If their objective was a complete disregard of the user, very limited if not less than limited functionality and a perception that we all can’t go somewhere else for our banking, they hit a bulls eye. Not even sure I would call this an app because it uses so few if any native app functions, most of it is embedded html. ## Most praised reviews (10 highest-rated) ### 5/5 — I LOVE the app *2026-08-25, version 2.0.260601* I absolutely love being able to deposit remotely. It is a huge time saver. My only critique would be to use a passcode to login rather than having to type complex passwords each time. My other banks operates that way and I love it. Enter a 4 or 6 digit passcode and your in! ### 5/5 — Manager *2026-08-23, version 2.0.260601* Excellent ### 5/5 — Access to everything *2026-08-08, version 2.0.260601* The mobile app lets me do everything I can do on the online version… on the go! It’s always been reliable. ### 5/5 — Owner *2026-08-05, version 2.0.260601* Excellent App. ### 5/5 — Makes life easier *2026-08-03, version 2.0.260601* I love my local tellers but the ability to mobile deposit, is great. Takes one minute and their response is usually within hours. Love the app. ### 5/5 — Great app! *2026-08-03, version 2.0.260601* Valley bank app is very easy to navigate. I love that I can make mobile deposits. ### 5/5 — President *2026-08-03, version 2.0.260601* Excellent ### 5/5 — Creativetch *2026-08-03, version 2.0.260601* Convenient and easy to work ### 5/5 — Elm & Union *2026-07-30, version 2.0.260601* I love the app ### 5/5 — Valley is Perfect *2026-06-15, version 2.0.251200* I love the personal service and the friendly computer online program. Perfect bank for small business and personal accounts. Definitely five stars! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*