# Valley Cities Client Portal > Connects users to mental health and substance use disorder treatment services. (iPhone/iPad app by VALLEY CITIES COUNSELING AND CONSULTATION.) - Source: https://appshunter.io/ios/app/valley-cities-client-portal/id6459537982 (this page in markdown: same URL + `.md`) - Developer: [VALLEY CITIES COUNSELING AND CONSULTATION](https://appshunter.io/developer/1701861237) - Category: Medical, Health & Fitness - Price: Free - Rating: 2.10/5 from 14 App Store ratings · 7 written reviews indexed - Age rating: 12+ - Requires: iOS 15.0 · 220 MB - Languages: American English, Canadian French, Mexican Spanish - Released: 2023-08-11 - Data updated: 2026-08-19 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/valley-cities-client-portal/id6459537982/reviews.md ## What is Valley Cities Client Portal? Compassion. Connection. Community. Valley Cities provides outpatient mental health and substance use disorder treatment, along with support services for adults, children, and families living in and surrounding King County, Washington. Additionally, we provide residential inpatient services for substance use disorder intensive inpatient treatment, acute withdrawal management, secure withdrawal management, and involuntary treatment evaluation & management for those with a mental health disorder and requiring these levels of intervention. We believe that with treatment, anything is possible. The Valley Cities Behavioral Health Care mobile app helps connect you with vital information to support your behavioral health and wellness. Whether you use the app to connect with us for an intake assessment, for ongoing support, to manage your appointments, or receive your care virtually – this mobile app will provide an easy and convenient way to stay connected with your support team. You can do this. Your recovery starts now. ## Key features - Intake assessment connection - Appointment management - Virtual care access - Support team connection - Information for adults, children, and families ## Recent user reviews (7 of 7) All indexed reviews: https://appshunter.io/ios/app/valley-cities-client-portal/id6459537982/reviews.md ### 1/5 — Broken Login *2026-07-20* doesn’t help at all online portal directs you to apps only. who has the patience for this like goodness gracious i’m practically locked out my account. ### 5/5 — Program *2026-06-22* Wonderful ### 1/5 — Horrible *2026-01-23* This is one of the worst apps I have ever used. I’d give it a zero. ### 1/5 — Doesn’t even work. *2024-11-08* It just crashes every time you have to join a video appointment, and there is no other way to access very important appointments. Because of this I miss appointments and have to reschedule them months later. If you try to access appointments anywhere else you get redirected to this app that doesn’t work. I’m going to go in person to my clinic to file a grievance because this app is ruining my access to care. **Developer response:** Your profile is visible only to you and your healthcare providers. Any telehealth appointments you attend are fully HIPAA compliant through Zoom for Healthcare, and only first names and last initial are shared by default. We have also recently made a change with our developers to bypass legal name and include a preferred name when it is available to us, as we have no ill intent nor wish to dox anyone. As soon as this issue was brought to the attention of our team, we immediately began to work on a long term solution to remediate any issues. We are sorry for your experience, and hope that you will attempt to use the application again for telehealth services. ### 1/5 — Often Won’t Load, Sends Erroneous Messages *2024-02-19* It often will not work properly on older phone and computers, so isn’t functional. It sends video appointment reminders no matter what type of appointment you have scheduled. It doesn’t facilitate any written form of communication. I used to have the option of emailing a document or question, but now because we used this highly restrictive system, there is no way to communicate with my doctor. I have to leave messages with the main desk and HOPE I get a call back within a week. ### 1/5 — Camera doesn’t work on my iPhone in app *2023-11-16* Zoom the camera works. In this app it doesn’t. Permission isn’t even there under control. Microphone works but no video on iPhone 14. ### 1/5 — Reveals private personal information against your will. *2023-09-14* This app forces me to operate under my full legal name, use my full legal name and other identifying information and broadcasts it to everyone in groups and on my profile. As a transgender individual and someone who’s name is attached to a well known tragedy, it is a threat to my safety. This is a broken, useless, unnecessary app that will not just make life harder, but dox your personal information as well. **Developer response:** Your profile is visible only to you and your healthcare providers. Any telehealth appointments you attend are fully HIPAA compliant through Zoom for Healthcare, and only first names and last initial are shared by default. We have also recently made a change with our developers to bypass legal name and include a preferred name when it is available to us, as we have no ill intent nor wish to dox anyone. As soon as this issue was brought to the attention of our team, we immediately began to work on a long term solution to remediate any issues. We are sorry for your experience, and hope that you will attempt to use the application again for telehealth services. ## Frequently asked questions about Valley Cities Client Portal ### What services does Valley Cities Client Portal offer? Valley Cities Client Portal offers access to outpatient mental health and substance use disorder treatment, as well as residential inpatient services. It helps users connect for intake assessments, manage appointments, and receive virtual care. ### Who is the Valley Cities Client Portal app for? The app is designed for adults, children, and families living in and around King County, Washington, who are seeking behavioral health and wellness support. ### Does Valley Cities Client Portal have ads? No, the Valley Cities Client Portal app does not contain advertisements. ### What is the user rating for Valley Cities Client Portal? Valley Cities Client Portal has a rating of 1.7 stars based on 11 user ratings. ### On which devices can I use Valley Cities Client Portal? Valley Cities Client Portal is available for iPhone, iPad, and iPod devices. ### How often is Valley Cities Client Portal updated? The latest version of Valley Cities Client Portal is 4.15.0, last updated on March 26, 2026. This indicates a recent update, suggesting ongoing development and support. ### What is the age rating for Valley Cities Client Portal? Valley Cities Client Portal has an age rating of 12+, making it suitable for users aged 12 and older. ### What kind of support does Valley Cities Client Portal provide? The app provides support for behavioral health and wellness, connecting users with treatment services and their support teams for ongoing care and management. ## Version history (last 5 releases) ### 4.25.0 — 2026-08-13 - Bug fixes and performance enhancements ### 4.24.0 — 2026-07-30 - Accessibility enhancements added to form elements aligning with WCAG 2.1 Level AA - Biometrics prompt was updated to be more concise ### 4.21.2 — 2026-06-19 - API backend enhancements - ADA bot enhancement supporting new AI agent - Backend enhancements added to improve activity logging ### 4.20.0 — 2026-06-03 - Expired certificates are renewed automatically on a yearly basis - Backend enhancements added to improve activity logging - Signing Treatment and Clinical Forms appear as expected - Security-related enhancements ### 4.19.0 — 2026-05-20 - Backend enhancements added to improve request routing, search performance and activity logging. - Accessibility enhancements added to the Sign In and Home screens aligning with WCAG 2.1 Level AA - Members of a group conversation can send/attach files as expected for iOS 26 users ## Apps similar to Valley Cities Client Portal | App | Rating | Price | Category | | --- | --- | --- | --- | | [Joint Rivers](https://appshunter.io/ios/app/joint-rivers/id6480055363) | — | Free | Medical | | [Providence Swedish](https://appshunter.io/ios/app/providence-swedish/id1131387262) | 4.8 (11,312) | Free | Medical | | [OnCall Health](https://appshunter.io/ios/app/oncall-health/id1194693299) | 3.1 (14) | Free | Medical | | [CHPW Virtual Care](https://appshunter.io/ios/app/chpw-virtual-care/id6744462941) | 2.3 (3) | Free | Medical | | [Seattle Cannabis Co.](https://appshunter.io/ios/app/seattle-cannabis-co/id6446124639) | 3.7 (3) | Free | Medical | | [THS Patient Portal](https://appshunter.io/ios/app/ths-patient-portal/id6745966269) | — | Free | Medical | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*