# Valley First Mobile Banking — user reviews > 233 indexed App Store user reviews of Valley First Mobile Banking by Valley First Credit Union, rated 4.50/5 from 1,176 ratings. - Source: https://appshunter.io/ios/app/valley-first-mobile-banking/id425208861/reviews - App overview in markdown: https://appshunter.io/ios/app/valley-first-mobile-banking/id425208861.md - Rating breakdown: 5★ 923 · 4★ 122 · 3★ 36 · 2★ 29 · 1★ 66 ## What do users think of Valley First Mobile Banking? Overall sentiment: positive **Pros** - 👍 Easy to use - 🚀 Fast and efficient - 🔒 Secure banking - 💡 Useful features - 👍 User-friendly interface - 👍 Convenient mobile access - 👍 Great customer service **Cons** - 🐛 Slow loading times - 🐛 Buggy app updates - 🐛 Difficulty navigating - 🐛 Accounts get rearranged - 🔋 High battery consumption - 💰 Excessive fees **Commonly reported bugs** - Login issues after updates - Mobile deposit crashes - Notifications not working properly - Slow account loading **Most requested features** - Add Zelle integration - Improve mobile check deposit - Enhance account management features - Provide more customization options - Streamline bill pay functionality ## Newest reviews (17 of 233) ### 3/5 — App and banking *2026-08-19, version 9.0.260100* My only issue are transfers take almost a week 3/5 business days) to complete. Live time transactions are slower than live. ### 4/5 — Review *2026-08-06, version 9.0.260100* Sometimes the app stops and asked me for my password or it tells me I am not even in the system, so I’ve had to delete the app and reload it ### 5/5 — Seamless *2026-06-25, version 9.0.260100* I can’t imagine a better app for banking. Or a better credit union, for that matter. ### 5/5 — Great Service *2026-06-19, version 9.0.260100* Valley First is a great credit union. Always friendly and knowledgeable. The app has made the experience of banking easy and convenient for everyday use and keeping track of transactions and spending. ### 5/5 — Great app! *2026-06-10, version 9.0.260100* Very easy to use. ### 5/5 — Great bank, useful app *2026-05-30, version 9.0.260100* Been at this bank since 2010…there’s a reason why. This bank and its app is second to none ### 5/5 — Easy *2026-05-29, version 9.0.260100* Easy and I like that you can name your cards ### 5/5 — Great Bank *2026-05-27, version 9.0.260100* Best ever ### 3/5 — Great Security *2026-05-24, version 9.0.260100* there’s nothing special or advanced about the app whatsoever. I just wish they would stop sending me bills with paper at the same time as online. ### 5/5 — Excelente *2026-05-21, version 9.0.260100* Is a accessibility and easy ### 5/5 — Easy *2026-05-19, version 9.0.260100* App easy to get through, easy to find what I need. ### 5/5 — VFCU App. *2026-05-13, version 9.0.260100* Nice, clean, helpful. User friendly. ### 5/5 — Easy to navigate *2026-05-11, version 9.0.260100* Excellent! ### 5/5 — Valley First App *2026-05-09, version 9.0.260100* The app appears to be very well designed, and easy to navigate and use. ### 5/5 — Consistently Good *2026-05-08, version 9.0.260100* Always efficient! ### 5/5 — Best Credit Union *2026-05-08, version 9.0.260100* Wonderful, kind and efficient employees. Great place to bank ### 5/5 — Excellent Service *2026-05-07, version 9.0.260100* Excellent ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible *2026-07-07, version 9.0.260100* Not user friendly at all. ### 1/5 — Too slow *2026-05-31, version 9.0.260100* The app is slow ### 1/5 — Where is Zelle and how to transfer within accounts *2026-05-12, version 9.0.260100* I still think Zelle is needed and also be nice we can transfer money much easier between accounts ### 1/5 — Choppy *2026-05-07, version 9.0.260100* Its choppy. Sometimes it works and sometimes it doesn’t. ### 1/5 — Too many issues *2026-04-23, version 9.0.260100* Glitches ### 1/5 — I don’t care for it *2026-04-17, version 9.0.260100* Second time asked to make this review and it’s still terrible. I am able to do what I need to do but the app is old and not up to date with easy to use futures. It’s one of the worst apps I have to use ### 1/5 — Slowest app *2026-04-02, version 9.0.260100* App is the worst ### 1/5 — Terrible *2024-12-12, version 8.0.5908* Has so many bugs and it gets annoying having to type in your password every time you exit the app ### 1/5 — I don’t care for it *2024-11-08, version 8.0.5908* I have never liked the app. It feels cumbersome, slow, and old to me. It needs a facelift and made to be more streamlined ### 1/5 — Needs work *2024-11-07, version 8.0.5908* Not easy to find things. There are problems in coding. ## Most praised reviews (10 highest-rated) ### 5/5 — Valley First App is excellent *2026-08-20, version 9.0.260100* You can get everything done in one place. Check your money, pay bills, deposit your check, practically anything you need to get done. Easy, quick and simple. I like it. ### 5/5 — Love it *2026-08-16, version 9.0.260100* Great app ### 5/5 — Valley First *2026-08-12, version 9.0.260100* App works very well for all banking needs. ### 5/5 — App *2026-08-08, version 9.0.260100* Very easy to use.. zero problems to report ### 5/5 — Easy navigation *2026-07-20, version 9.0.260100* I have always been happy with the Valley First Credit Union Website. Easy to navigate and process payments, transfers, etc. Customer service has always been top notch as well. ### 5/5 — Favored *2026-07-13, version 9.0.260100* Good app ### 5/5 — Nothing but love *2026-07-03, version 9.0.260100* It helps me so much. I love this app. ### 5/5 — App is Great! *2026-06-29, version 9.0.260100* Clean and simple, love the app! ### 5/5 — Quite a nice app!! *2026-06-28, version 9.0.260100* Everything works as expected, easy to use and monitor ! ### 5/5 — Valley First app *2026-06-27, version 9.0.260100* This is the best app I have had form a banking institute. Do helpful and let’s me keep on top of my balance and bills to be paid. Love it. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*