# ValleyBike — user reviews

> 8 indexed App Store user reviews of ValleyBike by Dropbike, rated 4.70/5 from 342 ratings.

- Source: https://appshunter.io/ios/app/valleybike/id6499554314/reviews
- App overview in markdown: https://appshunter.io/ios/app/valleybike/id6499554314.md
- Rating breakdown: 5★ 299 · 4★ 15 · 3★ 4 · 2★ 2 · 1★ 22

## Most critical reviews (8 lowest-rated)

### 1/5 — Bloated process

*2025-07-26*

Lots of work to verify phone number, email address, and verify ID, just to be told I could not rent a second bike for a relative. Support was unhelpful. Then the bike we did manage to rent just quit 15 minutes from where we rented it, despite 3 hours of battery.

### 1/5 — Terrible Service

*2024-11-13*

Crappy service, bikes either don’t work or don’t dock and you get a $30 bill which you have to argue back and forth to get it refunded

### 2/5 — Good idea with not great mechanics

*2024-09-02*

Doesn’t work on some phones and when I try to get two bikes for me and a friend it says to contact customer support

### 3/5 — Pay method

*2026-08-16*

this app is super handy, but the only thing that I didn’t like is how it needed a non-prepaid card I could’ve paid with my cash app card but instead it told me I needed a prepaid card which I didn’t have and I was already at the stop.

### 3/5 — Great option

*2024-09-12*

Valley bikes has been a great option to getting around. There seems to be a number of bikes that are unavailable. Hope they can fix that. And add more hubs

### 5/5 — Easy to Rent

*2026-06-05*

Unsure how to control speed? Hill stop was a hard start! All good to get a ride in!

### 5/5 — Wonderful resource

*2024-08-16*

The ValleyBike system in Northampton and surrounding communities is a wonderful thing. We can hop on a bike to head downtown or make our way to Florence for errands.

### 5/5 — Works as it should!

*2024-08-14*

The bikes are back and as good as ever!!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*