# ValleyStar Credit Union — ValleyStar Credit Union

> Mobile banking app for account management, transfers, payments, and deposits. (iPhone/iPad app by Martinsville Dupont Credit Union.)

- Source: https://appshunter.io/ios/app/valleystar-credit-union/id6467632679 (this page in markdown: same URL + `.md`)
- Developer: [Martinsville Dupont Credit Union](https://appshunter.io/developer/959067609)
- Category: Finance
- Price: Free
- Rating: 4.80/5 from 1,333 App Store ratings · 17 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 183 MB
- Languages: American English, French (France), European Spanish
- Released: 2023-09-30
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/valleystar-credit-union/id6467632679/reviews.md

## What is ValleyStar Credit Union?

***New App As of October 2, 2023***

ValleyStar Credit Union Mobile Banking 

Welcome to the future of banking convenience and personalized financial empowerment! For over half a century, ValleyStar Credit Union has been a trusted partner for families and businesses across Virginia. Now, we're excited to bring you a cutting-edge mobile banking app that goes beyond numbers and transactions, focusing on what truly matters to you: your dreams, aspirations, and a brighter financial future. Join over 50,000 members that trust ValleyStar and sign up today. 

App Features:
- Biometric sign In
- Pin Sign In
- Password Sign In
- View Balance and History on all accounts you own
- View checks
- See your Credit Score
- Block / Unblock Debit Card
- Manage Credit Card
- Remote Deposit
- Transfer Money 
- Transfer between your accounts
- Send Money to another financial institution
- Withdraw money from another institution.
- Setup and send money to contacts.
- Wire money
- View statements
- Add Alerts
- Setup new accounts
- Pay Bills
- Business Banking

Embrace a new era of banking with the ValleyStar Credit Union Mobile Banking App. Download now and embark on a journey towards financial empowerment, community enrichment, and the realization of your dreams. Because at ValleyStar, your aspirations are our inspiration.

## Key features

- Biometric and PIN sign-in
- View account balances and history
- Remote check deposit
- Money transfers and bill pay
- Credit score monitoring
- Debit and credit card management
- Setup new accounts

## What do users think of ValleyStar Credit Union?

Overall sentiment: neutral

**Pros**

- 👍 Knowledgeable and competent employees
- 👍 Reputable financial institution
- 👍 Improved app UI and organization
- 👍 Informative and upfront app features

**Cons**

- 🐛 Buggy app with issues like repeated log-outs and internal errors
- 🐛 Missing functionality compared to previous version (e.g., credit card transactions, balance check, external transfers)
- 🐛 Issues with remote check deposit and linking credit cards

**Commonly reported bugs**

- App won't let users enroll or access their accounts
- Issues with remote check deposit and linking credit cards

**Most requested features**

- Fast access to check balance
- Ability to see credit card transactions in the app
- Restore functionality for external transfers and bill pay

## Recent user reviews (10 of 17)

All indexed reviews: https://appshunter.io/ios/app/valleystar-credit-union/id6467632679/reviews.md

### 1/5 — Worst bank experience ever

*2026-04-03*

Imagine having your card locked so many times randomly you memorize all the prompts and card numbers. And when you travel out of town for work your card locks again after the 1 millionth time unlocking it and your stuck in a parking lot all night 10/10 would never recommend a bank like this who doesnt value their CONTRIBUTING MEMBERS

### 5/5 — You’re the Best!  💰

*2026-02-23*

Thank you, Valley Star, for making my online banking experiences so simple!!  Appreciate you so very much for taking care of your customers.

### 5/5 — Great Work

*2024-06-10*

ValleyStar Credit Union is the best financial institution that I have had the opportunity to do business with. The employees, from the President to the janitors are knowledgeable and competent to handle any situation.  I would recommend this financial institution to everyone who is looking for a reputable financial institution for their banking needs.

### 1/5 — Fake Reviews

*2024-05-08*

Anyone who rates this app 5 stars is a bot or paid to review. This app is not only buggy, ValleyStar itself is one of the worst banking options I've used. Every time I have issues with any new update or system they do and have to email them first every problem. Very close to switching banks.

### 4/5 — App continues to log me out!!

*2024-02-20*

The recent update to the app is 10x better. The app still continues to log me out when I use biometric login. Get that fixed and it will make things much easier. Otherwise everything I pretty self explanatory and easy to find.

### 5/5 — Satisfied Customer

*2024-02-06*

Well satisfied

### 5/5 — App use

*2023-11-30*

It is so much easier to get my information about my account.It has better information and organization then the last app Thank you guys so much

### 4/5 — App change

*2023-11-17*

It is taking some getting use to. The overall platform is more informative. It is easier to toggle between accounts and everything is more upfront and available. Thank you for the change. It was much needed.

### 5/5 — But one thing

*2023-10-31*

I love the new mobile app everything except now it doesn’t have the fast access to check the balance..
I love it though 

Jesus Saves 
To God Be The Glory

### 1/5 — Newer isn’t better

*2023-10-30*

First time on the new app trying to deposit a check. Repeated Internal Error which I suspect is related to the fact that it doesn’t like the check images. I retook them several times with no luck.

## Frequently asked questions about ValleyStar Credit Union

### What can I do with the ValleyStar Credit Union mobile app?

The app allows you to manage your finances conveniently. You can view account balances and history, transfer money between accounts or to other institutions, pay bills, deposit checks remotely, view your credit score, and manage your debit and credit cards. It also supports secure sign-in options like biometrics and PINs.

### Is the ValleyStar Credit Union mobile app free to use?

Yes, the application is free to download and use. There are no charges associated with accessing your accounts, performing transactions, or utilizing the features provided within the app.

### What are the security features of the app?

The app offers multiple secure sign-in methods, including biometric authentication (like fingerprint or facial recognition), PIN sign-in, and password sign-in. These features help protect your financial information and ensure secure access to your accounts.

### Can I set up new accounts or manage alerts through the app?

Yes, you can set up new accounts directly through the mobile banking app. Additionally, you have the ability to set up and manage alerts to stay informed about your account activity and important financial events.

### Is this app available for business banking?

Yes, the app supports business banking needs in addition to personal accounts. This means business owners can manage their company's finances, including viewing balances, transferring funds, and paying bills, all from their mobile device.

## Version history (last 5 releases)

### 26.08.26 — 2026-08-26

- Bug fixes.

### 26.07.24 — 2026-07-29

- Performance enhancements and bug fixes.

### 26.04.27 — 2026-04-29

- Performance enhancements and bug fixes.

### 26.02.24 — 2026-04-25

- Performance enhancements and bug fixes.

### 26.02.11 — 2026-02-13

- Bug fixes.

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## More apps by Martinsville Dupont Credit Union

- [ValleyStar CU](https://appshunter.io/ios/app/valleystar-cu/id959067610)
- [ValleyStar CardAssist](https://appshunter.io/ios/app/valleystar-cardassist/id1462057043)
- [ValleyStar Cards](https://appshunter.io/ios/app/valleystar-cards/id6443413477)

All apps by Martinsville Dupont Credit Union: https://appshunter.io/developer/959067609

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*