# Valora - Crypto Wallet — user reviews > 110 indexed App Store user reviews of Valora by C Labs, Inc., rated 4.46/5 from 692 ratings. - Source: https://appshunter.io/ios/app/valora-crypto-wallet/id1520414263/reviews - App overview in markdown: https://appshunter.io/ios/app/valora-crypto-wallet/id1520414263.md - Rating breakdown: 5★ 518 · 4★ 92 · 3★ 19 · 2★ 14 · 1★ 49 ## What do users think of Valora? Overall sentiment: neutral **Pros** - 🚀 Fast and efficient transactions - 💡 Innovative crypto wallet features - 👍 User-friendly interface - 🔒 Secure platform - 🤑 Earning rewards on crypto balances **Cons** - 🐛 Connectivity issues and app crashes - 🤔 Confusing setup and onboarding process - 💸 Difficulty withdrawing or cashing out funds - 🤯 Lack of clarity on fees and exchange rates - 🙅‍♀️ Limited withdrawal and transfer options **Commonly reported bugs** - SMS verification process not working consistently - Wallet balance not updating properly - Transactions getting stuck or delayed **Most requested features** - Ability to withdraw funds directly to bank accounts - More integration with popular crypto exchanges - Improved customer support responsiveness - Expanded payment and transfer options ## Newest reviews (10 of 110) ### 2/5 — Third party fees are discouraging. *2023-02-17, version 1.50.0* Why would I deposit money for a fee? ### 4/5 — Transfer CUSD *2022-03-22, version 1.27.3* why does not Valora not have the option to transfer to Gemini? i know they accept CUSD i think you misunderstood my question. gemini shows they support CUSD. why does valora not give the option to send CUSD to gemini? ### 1/5 — Dapps don’t work *2022-03-20, version 1.27.3* Been trying to use some of the dapps on the app and I cannot even connect my wallet. ### 1/5 — Please bring it to work 🙏 *2022-03-10, version 1.27.3* The third massage never comes. I checked my phone, the phone number is active and working well. Tried resending Deleting the app However , the app design is kind of interesting. ### 5/5 — Great app for starting your journey on Celo *2022-01-17, version 1.23.3* Super excited on the supercharge promotion that Valora offering at the moment. App is really smooth and user friendly. ### 5/5 — Simply The best Celo wallet *2022-01-05, version 1.23.3* Awesome user interface, user friendly, frequent updates. Use it everyday since 3 months! You can buy gift cards directly into the wallet with your cUSD!! ### 5/5 — International exchange, super fast!! *2021-12-28, version 1.23.0* I’ve loved using Valora to easily send funds abroad & teach them to take advantage of the 50% interest rate. Usually arrives within seconds, the team has been amazing, and seriously have loved using this every week. ### 5/5 — Nice app *2021-12-22, version 1.23.0* Glad to be one of the CELO ecosystem:) ### 5/5 — Fast Cheap and in Control *2021-12-17, version 1.22.4* This is the fastest most effective way to transfer value without losing money in transaction fees. Recommended ### 5/5 — Works well with 50% reward *2021-12-01, version 1.21.0* all good so far! ## Most critical reviews (10 lowest-rated) ### 1/5 — THIS APP IS A SCAM *2026-05-10, version 1.125.0* I added funds and they never reflected, they stole my 158$. Their support doesn't work it's a scam ### 1/5 — Got scammed. *2025-08-20, version 1.111.1* I opened this account deposited money. Next thing I know it was gone. Luckily was only 200 thought it invest 1000 thank god did not. I tried contacting support but nothing. Reported to Coinbase and the FBI division of cybe crimes please stay away. ### 1/5 — Holds coins captive *2025-03-11* This app will generate a wallet for you but will never show you the key! Only a recovery phrase that can be used in their app. This is a huge red flag and it means they can stop you from moving your coins with a different app! Apps like this often start charging their own fees once they get a huge user base with a lot of value in their wallets. You get locked in and theres no way to get your coins out without paying them. Be careful and do not use this app to store a lot of value! **Developer response:** Thank you for sharing your review and concerns. The Recovery Phrase is all you need, as the Private Key can easily be derived from the Recovery Phrase. We're happy to help! Please open Valora and gently shake your device to open a support ticket. We will provide detailed instructions on safely and securely obtaining your private key from your Recovery Phrase. ### 1/5 — Lost money *2024-05-09, version 1.83.1* Send 400$ worth of crypto to a different wallet and only received 14$ worth lost 386$ Use anything but this app ### 1/5 — Can’t get money out/try’s to lock you out. *2024-03-06, version 1.76.0* The app will only let you transfer money to two apps. Then after you have logged in with a password for years, they lock you out if you don’t have a recovery code. ### 1/5 — Very unstable *2024-01-30, version 1.75.1* Im scared to update the app since it frequently breaks features or removes them entirely. Last time i updated the "swap" section was gone 🤡🤡🤡 ### 1/5 — They erased my review...watch out *2023-12-29, version 1.73.1* I'm posting this review again as they erased my review. That sent huge red flags be careful don't put your money in this app!! Finally they responded to my request after 48 hrs wait and did not help me recover my money, lost $98 USD! _______ORIGINAL REVIEW______ I sent cUSD by mistake to a CELO (CB) wallet (which happens to be mine). I missed the step where you must convert the cUSD to CELO. Since then, I've sent several messages to support, I opened the chat and after more than 12 hours still no response. It's been 24 hours since the transfer which appears to be stuck in the network going nowhere. I contacted (CB) support, through reddit and through (CB) chat and the one from the chat said he could see my transaction hash but could not access it because it was stuck on the CELO network. He said he would be able to do something if it was on the ERC-20 network. I'm not sure I understand what that means but I'm so upset about this that I took all my CELO assets and sent them to (CB)... (CB) team is always on point and ready to help. Sad, because I had gotten used to the Valora rewards, but this is a significant loss for me $98 American dollars, no amount of reward can justify a big loss like that. I do NOT recommend Valora, use (CB) instead. ### 1/5 — Can’t do anything! *2023-04-03, version 1.54.0* Swap is constantly failing or unavailable. Wallet has trouble connecting to any swap and will not perform any transactions. Sent multiple contacts to support and nothing gets fixed. If you love celo than find a better wallet than this one. Too many problems. ### 1/5 — Rubbish *2022-08-07, version 1.37.1* Doesn’t send verification codes. ### 1/5 — 不支持中国 *2022-03-29, version 1.27.3* 不支持中国号码，不支持中国号码，不支持中国号码，不支持中国号码，不支持中国号码，不支持中国号码，不支持中国号码，不支持中国号码，不支持中国号码，不支持中国号码，不支持中国号码，不支持中国号码，不支持中国号码，不支持中国号码，不支持中国号码，不支持中国号码，不支持中国号码，不支持中国号码，不支持中国号码，不支持中国号码，不支持中国号码，不支持中国号码，不支持中国号码，不支持中国号码，不支持中国号码，不支持中国号码，不支持中国号码，不支持中国号码，不支持中国号码，不支持中国号码，不支持中国号码，不支持中国号码，不支持中国号码，不支持中国号码，不支持中国号码， ## Most praised reviews (10 highest-rated) ### 5/5 — Using for awhile *2024-03-28, version 1.80.0* Not perfect yet but wow this thing has some good bones .. can earn crypto while supporting good causes and what they are attempting to do in Africa is going to be the cherry on the crown . Hope they invent an in wallet pay as you go credit card .. be awsome to hit a button at the top of the screen and swap a crypto into cash equivalent that can be used in the real world . Still haven’t bridged the etherium network completely with the celo network .. ps work around would be to have that loadable card act as the middle man .. transfer celo to the card and then from the card as a cash buy into etherium . The ecosystem wins and so do the users. ### 5/5 — Getting Better and Better *2023-07-24, version 1.61.1* I’m enjoying this app, the dashboard got a new easier look, the rewards are always on time and they are offering more ways to maximize returns, can’t wait for more good things coming so I can take advantage. ### 5/5 — Great App *2022-07-18, version 1.36.0* One of the most user friendly apps Ive used in crypto. But beware, there are still easy mistake that can cost you lots of money. The biggest mistake, pay attention to where you send cUSD or CELO. Make sure the one youre sending compatible with the receiving wallet. For instance you can only send CELO to this wallet from Coinbase. You can only send CELO to coinbase. Coinbase also does not accept cUSD. VALORA does not accept ETH. Etc, etc. ALWAYS double check the token and the wallet compatibility. ### 5/5 — Useful Mobile Wallet *2022-05-13, version 1.31.0* I’m new to crypto. I found the Valora wallet for Celo is the easiest wallet for someone with just a mobile phone. I can interact with all the dapps on Celo easily. The support team is also friendly. ### 5/5 — Love it and great team plus customer service (Lisa) *2022-04-03, version 1.29.2* Totally in love with this wallet and dev and customer service are very responsive to any question or ticket. Thank you for free Celo;) ### 5/5 — Defi at its best *2022-03-30, version 1.28.1* If you never played with defi this a excellent entry... easy ### 5/5 — Good *2022-02-04, version 1.24.1* Good but a lil bit hard to find the adress to make deposit the first time you use it ### 5/5 — Really good *2022-01-30, version 1.24.1* Nice, easy to use app, with truly excellent support service that really seems to care. Unusual in the crypto space! ### 5/5 — Only the start to something great! *2022-01-29, version 1.24.1* Valora and Celo as a whole has a very promising future. This App is very clean and easy to use. The only thing I could ask for is direct Dapp integration from within the wallet. ### 5/5 — Straight forward easy to use *2022-01-26, version 1.24.1* I’m earning consistent yield which is paid to my account every week without fail. Every single week I get paid even when I don’t open the app or do anything at all. Buy the right crypto in the app through their Ramp partnership --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-05.*