# Value Cabs — user reviews > 106 indexed App Store user reviews of Value Cabs by Value Cabs, rated 4.60/5 from 89 ratings. - Source: https://appshunter.io/ios/app/value-cabs/id561690118/reviews - App overview in markdown: https://appshunter.io/ios/app/value-cabs/id561690118.md - Rating breakdown: 5★ 77 · 4★ 3 · 3★ 1 · 2★ 0 · 1★ 8 ## Newest reviews (12 of 106) ### 5/5 — Fast and Safe *2024-12-29, version 34.6.15* Great pick up time and Safe journey!!! ### 5/5 — Great Driver *2024-12-16, version 34.6.15* One of the best ever friendly and really helpful helped us into the central station with our considerable luggage. 10 out of 10 ### 5/5 — Airport rum *2024-12-08, version 34.6.15* Great service and happy driver thank you. ### 5/5 — Great service *2024-11-24, version 34.6.15* Arrived very quickly and pleasant journey home Always use Value Cab Great service ### 5/5 — Excellent service with a friendly driver *2024-11-19, version 34.6.15* Excellent service with a friendly driver ### 5/5 — Recognition for my taxi man !!!! *2024-11-17, version 34.6.15* My driver tonight was an absolute legend I genuinely couldn’t fault him at all. Deserve all the praise ### 5/5 — Thank you *2024-11-14, version 34.6.15* Prompt and very friendly driver! ### 5/5 — Simple yet achieves what promises *2024-10-31, version 34.6.15* Everything a taxi app should have, no more no less. Great experience booking in advance with information updates ### 5/5 — Great service *2024-10-22, version 34.6.15* First time using this form and will definitely use again in the future. Pre-booked, 2 days in advance. Notifications prior to the cab arriving were helpful. Driver was prompt and friendly . ### 5/5 — Taxi *2024-10-13, version 34.6.15* Drove perfectly like a driving test pass ! ### 5/5 — Great craic with taxi driver *2024-10-12, version 34.6.15* Thanks for cheering an old lady up and being so helpful ### 5/5 — Mrs mcgrillen *2024-10-08, version 34.6.15* Driver so nice understood me and my husband even tho he’s from Poland had a good conversation about Poland and where to visit ## Most critical reviews (10 lowest-rated) ### 1/5 — Never showed up yet still charged me *2026-07-16, version 38.2.1* We waited for an hour for 2 cabs, neither of which showed. When we first ordered, it said the cab was 6 minutes away. Every few minutes, it would change to 8 min or 1 min, or even say it was arriving. The app gave me no way to cancel, and the numbers provided for the driver and Value cab were both unreachable. We finally had to give up and get an uber. Much later, I was still charged for a ride I never received. Titanic Belfast should definitely end that partnership- the visit was wonderful but the experience at the end with the cabs caused a travel crises for my family. ### 1/5 — AVOID *2025-09-22, version 36.0.9* If you want a reliable company to not use these. Pre booked a taxi the day before for the morning time to catch my flight. Taxi driver/company cancelled 5 mins before it was due ended up missing flight absolute joke of a company have heard nothing back when reported. ### 1/5 — No show & fake rides on the way *2025-03-12, version 35.1.9* This service is getting worse by the minute. I have started using other companies or just walking long distances because it’s so common for the drivers here to not show up and then have the nerve to mark you as “not shown up” which drops your booking entirely instead of putting you back in the queue/ waiting list. Despicable behaviour when you are waiting ages in the cold at the collection spot for a car that says en route but never arrives. Just gross. 👎 ### 1/5 — Not great *2025-02-08, version 34.6.15* Not a great service, expect to wait a long time, or get no taxi. We did eventually get one tonight and were told not to eat sweets by a very standoffish driver. Completely understand if it was hot/ messy food but this was stupid. Try another company. ### 1/5 — Fortune *2025-01-27, version 34.6.15* The driver was a very cheeky person and made me feel very uncomfortable in his car I asked him do you accepts cards. He heard me and completely ignored me. I asked him again- he then said why wouldn’t i take card ? And also said just you sit there. ### 1/5 — Complete rip off *2025-01-10, version 34.6.15* Took a taxi from City airport. Cab started from 5£. Fair was 9.80£ coz it was about 5km from airport to my house. Driver added 4£ more as airport charges. Complete nonsense and ripping the customers off. ### 1/5 — Bad *2024-12-15, version 34.6.15* My taxi didn’t show up ### 1/5 — Terrible….don’t pre-book *2024-11-29, version 34.6.15* Cab was stinking, smelt like a kebab house at 1am after the club scene. Taxi driver arrived 15 mins early for pre-booked time & started meter running…why should I pay for 15 mins waiting time when cab arrived too early!!!😡😡😡 ### 1/5 — Zero reliability *2024-10-01, version 34.6.15* Forget about booking with this company.. rather walk to places or take public transport. Even if you have a booking they will probably keep you waiting 30’ past your time with no apologies. ### 1/5 — Pointless App *2024-08-26, version 34.6.15* Don’t waste your time downloading this app as it is a compete waste of time & storage space on your device.Pre booking taxis on this to try and ensure you get home before the bars close is pointless.Second night it’s happened where it’s been pre booked at 11:30 (so no where near end of night) and had booking just cancelled claiming I wasn’t there for pickup. ## Most praised reviews (10 highest-rated) ### 5/5 — Satisfaction *2026-02-15, version 36.0.9* This evening I received a taxi on time from 9a Demesne Rd Holywood and the taxi arrived promptly with a helpful driver. Thanks. ### 5/5 — Much better than uber *2025-09-01, version 36.0.9* If you’re in Northern Ireland, they have much better and faster service than uber. Highly recommend the app ### 5/5 — Top notch *2025-04-22, version 35.1.9* The driver was superb Excellent service ### 5/5 — Libel Driver *2025-04-06, version 35.1.9* Good patient driver & Really nice to chat to. ### 5/5 — All good *2025-04-03, version 35.1.9* On time ! Very pleasant ride ### 5/5 — 10/10 *2025-03-09, version 35.1.9* Such a lovely driver, picked us up efficiently and super friendly, 10/10 customer service hope he has a lovely night. Thank you ### 5/5 — Total gentleman *2025-02-22, version 35.1.9* Dropped me and a friend off both females waited to we both got into house clean car so lovely. Thank you. ### 5/5 — Great Service *2025-02-01, version 34.6.15* Great service very friendly and helpful 🌟🌟🌟 ### 5/5 — Impressed by the app *2025-01-29, version 34.6.15* First time using the app - from ordering taxi to arrival took just 3 mins. Very prompt and a good safe journey to my destination. I have used a competitor’s app and it is awful - impossible to log on, never mind order a taxi. ### 5/5 — 31.12.24 *2024-12-31, version 34.6.15* Picked up promptly and taken to destination within plenty of time. Friendly service and range of payment options offered. Polite and helpful driver. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-19.*