# Vancity

> Full-service mobile banking for financial, social, and environmental community well-being. (iPhone/iPad app by Vancouver City Savings Credit Union.)

- Source: https://appshunter.io/ios/app/vancity/id483422742 (this page in markdown: same URL + `.md`)
- Developer: [Vancouver City Savings Credit Union](https://appshunter.io/developer/483422745)
- Category: Finance
- Price: Free
- Rating: 4.40/5 from 527 App Store ratings · 194 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 77 MB
- Languages: American English, French (France), European Spanish
- Released: 2012-01-11
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/vancity/id483422742/reviews.md

## What is Vancity?

As a values-based financial co-operative, Vancity is committed to transforming how banking is done so we can help our members and their local communities thrive financially, socially and environmentally. 

Our full-service mobile banking app allows you to: 

See balances instantly with QuickView 
Check your account balances without logging in. 

Log in to your accounts quickly with Touch ID® and 3D-Touch® 
If your phone supports TouchID (find in Settings), you can quickly access your accounts using just your fingerprint. Use 3D-Touch (long press on the app icon) to go directly to transfers, bill payments or Vancity Mobile Deposit™.  

Deposit cheques on the go 
With Vancity Mobile Deposit, you can deposit a cheque within the app by taking a picture. Save time and avoid a trip to the branch or ATM. 

View Vancity enviro Classic Visa* and enviro Gold™ Visa transactions and balances. 
Cardholders can see both pending and posted transactions, balances and reward points in the app. 

Find the nearest ding-free® ATM or Vancity community branch 
Enjoy ding-free access to over 4,000 ATMs Canada-wide including all credit union ATMs. Locate one of our community branches or ATMs in the app.   

Get a Fair & Fast Loan™ in less than 10 minutes 
Unexpected expenses can happen to anyone. We may be able to help you get back on your feet with $100 - $2,500 in your account, in as little as 10 minutes. No fees, no hassle. 

Pay your bills and add new payees on the go 
Pay your bills easily and on time by scheduling in advance. Manage your bill payees from within the app. 

Request, send and receive funds with INTERAC e-Transfers® 
No need to run to the ATM to pay back a friend. It can all be done through an INTERAC e-Transfer®. Plus register for Autodeposit within the app. 

Messaging and Alerts 
Messages and epost™ mail can be accessed through their icons on the home screen. Financial reminders are accessible under Alerts and displayed under the Received tab. 

Safety & Security 
We’re committed to keeping your personal and financial information safe and protecting your security no matter how you choose to bank with us. For us, security means safeguarding your personal and financial information and working with you to prevent fraud, theft and other scams that could lead to losses. 
 
*Trademark of Visa Int., used under license.

®DING FREE & Design are registered trade-marks of Central 1 Credit Union, used under license. 

®Trade-mark of Interac Inc. Used under license. 

®MEMBER CARD and MEMBER CARD & Design are registered certification marks owned by Canadian Credit Union Association, used under license. 

®Touch ID is a trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Apple Inc. is not a sponsor or participant of Mobile Banking or Vancity Mobile Deposit for Vancity Credit Union. 

Good Money, enviro, Make Good Money, Vancity Mobile Deposit, Vancity Fair & Fast Loan, Vancity, Vancity Make Good Money & Design, and Vancity Design are trademarks of Vancouver City Savings Credit Union. 

IOS® is a registered trademark of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. 

epost™ is a trademark of Canada Post Corporation.

## Key features

- QuickView balances
- Biometric login (Touch ID)
- Mobile check deposit
- Bill payment
- INTERAC e-Transfers
- ATM and branch locator
- Fair & Fast Loan application

## What do users think of Vancity?

Overall sentiment: negative

**Pros**

- 🚀 Fast and efficient
- 👍 User-friendly design
- 🔒 Secure authentication
- 💡 Useful features (e.g. e-transfer, bill pay)

**Cons**

- 🐛 Frequent crashes and bugs
- ⏱️ Slow and unresponsive
- 🔑 Inconvenient login process
- 🔧 Unreliable functionality (e.g. account access, transactions)

**Commonly reported bugs**

- App freezes or gets stuck on white screen
- Login credentials not remembered
- Inconsistent app performance across devices
- Issues with mobile deposit and fund transfers

**Most requested features**

- Consolidate business and personal accounts
- Improve e-transfer functionality (view memo, transaction history)
- Implement biometric login (Face ID, Touch ID)
- Provide more customization options (quick view, settings)

## Recent user reviews (10 of 194)

All indexed reviews: https://appshunter.io/ios/app/vancity/id483422742/reviews.md

### 1/5 — Please get rid of this version

*2026-03-06, version 17.30.2*

Please delete this app! Thx it keeps reloading on my phone even though I removed it!

### 1/5 — Recent update

*2026-03-04, version 17.30.2*

The new app is terrible, the stupid rotating star whenever something is loading makes me feel dizzy.

### 1/5 — Even after updating, all reverts to old and asks to update again

*2026-02-28, version 17.30.2*

Even after deleting the app, redownloading it, and launching again, it keeps bouncing between the old and new app, over and over again. Enabled Face ID just to keep entering my password. The worst app ever

### 5/5 — New app

*2026-02-28, version 17.30.2*

I love the new app. I find it easier to use. It feels much cleaner and clearer to use all round. Glad they have finally updated it.

### 1/5 — Why?

*2026-02-25, version 17.30.2*

Why is this app now telling us we have to download a different app? Why not update the current app? Sketchy.

### 1/5 — New update

*2026-02-24, version 17.30.2*

I’m a millennial and the new update is so bad

### 1/5 — Cheque Deposit

*2026-02-18, version 17.30.2*

Impossible to find cheque deposit button on new app even looked online and the menu it was showing was the same but mine is missing cheque deposit button?

### 1/5 — Crashes often

*2026-02-14, version 17.30.2*

It’s slow and crashes often. Sometimes it won’t even let me deposit my check. The shadow problem could be solved by turning on the flashlight when the camera is activated to take pictures of the check. RBC app does that and it’s flawless!

### 3/5 — E-transfers no longer go through the app

*2026-02-07, version 17.30.2*

It sucks

### 2/5 — Looks fancy but crashes

*2026-02-06, version 17.30.2*

It looks nice but doesn’t always work; doesn’t load. I can’t receive etransfers on the app anymore, just the website… a step backward?? Fix it or bring back the old app please!!

## Frequently asked questions about Vancity

### What can I do with the Vancity mobile banking app?

The app allows you to check account balances instantly, log in quickly using Touch ID, deposit checks by taking a picture, view Visa transactions and balances, find nearby ATMs and branches, apply for a Fair & Fast Loan, pay bills, and send/receive funds with INTERAC e-Transfers. You can also access messages and alerts.

### How do I deposit a check using the app?

With Vancity Mobile Deposit, you can deposit a check by simply taking a picture of it within the app. This feature saves you time by eliminating the need to visit a branch or ATM.

### Is the Vancity mobile banking app free to use?

Yes, the Vancity mobile banking app is free to download and use. There are no advertised fees for using the core banking features within the app.

### What security features does the app offer?

The app prioritizes your safety and security. It offers quick and secure login options like Touch ID and 3D-Touch. Vancity is committed to safeguarding your personal and financial information and preventing fraud.

### Can I apply for a loan through the app?

Yes, you can apply for a Fair & Fast Loan™ directly through the app. The application process is designed to be quick, potentially getting you funds in as little as 10 minutes with no fees or hassle.

## Version history (last 5 releases)

### 17.30.2 — 2025-10-16

We've made some behind-the-scenes improvements to enhance your experience.

### 17.23.5 — 2025-03-05

We're working on the app experience to make it better, faster and more secure. In version 17.23.5 we have addressed some bug fixes around performance and biometrics.

### 17.20.2 — 2024-10-08

We're working on the app experience to make it better, faster and more secure. In version 17.20.1 we have addressed some bug fixes around performance and biometrics.

### 17.14.2 — 2024-02-12

We’re working on the app experience to make it better, faster and more secure. In version 17.14, we have made some bug fixes to our multiple account biometrics and alerts and added our void cheque feature.

### 17.8.2 — 2023-07-11

This update includes several enhancements to improve the way the app functions. Here’s what’s new:

•New biometric login (fingerprint and/or face ID options) for multiple accounts
•Quickview enhancements for a snapshot of your 3 favourite accounts
•Send and receive money using biometrics
•Improved user experience to meet WCAG 2.0 accessibility standards

For more details, please visit Vancity.com/MobileAppUpdates.

## More apps by Vancouver City Savings Credit Union

- [Vancity](https://appshunter.io/ios/app/vancity/id6747142162)

All apps by Vancouver City Savings Credit Union: https://appshunter.io/developer/483422745

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*