# Vancity — user reviews > 115 indexed App Store user reviews of Vancity by Vancity, rated 3.30/5 from 7 ratings. - Source: https://appshunter.io/ios/app/vancity/id6747142162/reviews - App overview in markdown: https://appshunter.io/ios/app/vancity/id6747142162.md - Rating breakdown: 5★ 4 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 3 ## Newest reviews (13 of 115) ### 2/5 — Ease of Access *2026-08-15, version 1.0.16* There is no more quick view, which now makes it harder to keep eye on accounts. You now have to fully log in just to get a quick peek on your accounts. ### 3/5 — New app *2026-08-14, version 1.0.16* Not overly intuitive ### 2/5 — Trash the app and get a new development team *2026-08-12, version 1.0.16* Still the worst banking app of all time. If you can’t get the logo to load properly, you can’t even use the app it’s better to go to website and that is also pathetic. ### 2/5 — iPad version not useable *2026-08-12, version 1.0.16* Prior, the iPad version was essentially the iPhone version, I had to squint a lot but at least I could use it. Now the iPad version is full screen but only available in portrait mode, so the iPad keyboard can’t be used (unless you are a contortionist - I’m not) Does anyone involved with app development use the app, as an actual customer? Might be worth someone trying it out from that prospective. Version 1.0.16 states print scaling fixed — it isn’t. The balance values in some of my accounts are presented in a smaller font size ### 4/5 — E transfer *2026-08-12, version 1.0.16* When we are sending the e transfer , the amount does not show up on the screen at the confirmation screen. We get a long confirmation number which has no meaning to us. secondly, again for e-transfer we should be allowed to share the screen shot instead of taking a manual screenshot then copy/oasting ### 2/5 — Not intuitive at all. *2026-08-08, version 1.0.15* Too many steps. Never remembers your choices. ### 2/5 — App runs slow *2026-08-06, version 1.0.15* Very slow, little improvement over the last one. At least it doesn’t seem to crash as much ### 2/5 — Meh *2026-08-01, version 1.0.15* This app is super clunky. The website, even worse, they updated it and took away a ton of features to make it even more inconvenient to use than it was before. ### 2/5 — Clunky *2026-07-31, version 1.0.15* I do not like this so ### 2/5 — HATE IT! *2026-07-26, version 1.0.15* New app is awful. Navigating not as user friendly as the old app with simple drop down beside each account type. Mixing different accounts together also makes zero sense. Keep my account separate from my other family member. ### 2/5 — Approvals *2026-07-18, version 1.0.15* Too many clicks and scrolls to approval a transaction. Should be able to check multiple transactions and bulk approve payments. Having to log in and out of accounts rather than being able to select which accounts you can see (Business & personal) is onerous. Obviously little to no user experience prior to launch. ### 1/5 — Dreadful App *2026-07-17, version 1.0.15* Absolutely dreadful app, particularly on the iPad. Almost makes me want to pull my accounts from Vancity. ### 1/5 — The old app was better *2026-07-17, version 1.0.15* The new design is confusing and hard to navigate. It constantly crashes and glitches. ## Most critical reviews (10 lowest-rated) ### 1/5 — Bring back the old app! *2026-08-02, version 1.0.15* New app is terrible. Lots of redundant functions, have to click multiple times/start over for many functions. The flow of the old app is much smoother than this new one. ### 1/5 — Terrible App *2026-08-01, version 1.0.15* Won’t let me log in despite Face ID being successful. Won’t send SMS code or make phone call to reset password. I need access to my account to pay for something and now I can’t get my money. ### 1/5 — Still awful - bring back the old app *2026-07-31, version 1.0.15* This has to be the worst banking app I’ve ever seen even after some “updates” to improve. Having to enter a security answer for e-transfers EVERY TIME is ridiculous, the navigation is like trying to get through a corn maze, no e-Transfers accepted through the app and the redirect to accept still goes to the old website. Couple that with the sloppy UI, multiple clicks to see all accounts and slowness of it all, you’ve lost a client unless the old app comes back. Really fed up with this garbage application. ### 1/5 — Sucks *2026-07-31, version 1.0.15* New app is such a pain and doesn’t work half the time. Always glitches ### 1/5 — ultra crazy over active security. Any little mistake *2026-07-27, version 1.0.15* if repeated because one is also juggling the the transfer to website and your email access to VCS is frozen. I need 2 uptodate machines for 2 factor authentication! I hate your totallyuser- un friendly security which is so time consuming. ### 1/5 — This app makes me want to move banks *2026-07-27, version 1.0.15* Terrible app. I haven’t been able to deposit cheques for months across trying it on multiple devices ### 1/5 — Horrible *2026-07-23, version 1.0.15* The worst thing has been having to use my cell phone for mobile deposits as the bugs on the apple version meant you couldn’t deposit cheques. But also now it’s harder to see all my accounts with any clarity. I had to call them yesterday to figure out where my tfsa was! Really wish Vancity would listen to their clients and not whoever convinced them that this app is a good idea. ### 1/5 — Brutal *2026-07-22, version 1.0.15* Was far better before, this is bad ### 1/5 — Where’s Quick View? *2026-07-21, version 1.0.15* Don’t like new app, no quick view is super annoying. ### 1/5 — Please bring back the old app *2026-07-19, version 1.0.15* I've been using the new app for one day and it is ridiculous and takes me so much longer to do anything like transfer money to my kids accounts or pay my bills. It is also ugly and looks way less modern than the old app. ## Most praised reviews (10 highest-rated) ### 5/5 — Vancity App *2026-08-11, version 1.0.15* Works great! ### 5/5 — Software Update *2026-08-07, version 1.0.15* The interface feels cleaner and more modern than the old version! Super smooth and fast. I haven’t experienced any issues yet and love how easy it is to see all of my accounts. This update was needed and long overdue! ### 5/5 — Review *2026-07-29, version 1.0.15* Great love Vancity ### 5/5 — Great improvement *2026-07-26, version 1.0.15* Great visual improvement over the previous app. It's getting better regularly! Please allow for us to be able to pin favourite accounts to the top of the accounts page. Now that grouping accounts by relationship number option is gone I'd like to be able to quickly glance at my favourite accounts without scrolling endlessly. Thank you! ### 5/5 — Love it *2026-07-24, version 1.0.15* I can do everything, know when I pay my visa I can see almost instantly credited. Easy to check if payments went through . Other bank apps are lacking ### 5/5 — Bfar *2026-07-23, version 1.0.15* It’s very easy to make any changes and payments. ### 5/5 — Love the new app *2026-07-19, version 1.0.15* Took some getting used to, but now it’s great! ### 5/5 — Best *2026-07-15, version 1.0.15* Top ### 5/5 — Improved *2026-06-23, version 1.0.15* I like the new grouping of features and the modern look of the app. Looking forward to seeing what comes next! ### 5/5 — More user friendly *2026-06-20, version 1.0.15* The new app is a lot more user friendly and easier to navigate. I like it a lot more than the previous one. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*