# Vaultek Wi-Fi

> Remote management and monitoring for Wi-Fi enabled smart safes. (iPhone/iPad app by Vaultek Safe, Inc..)

- Source: https://appshunter.io/ios/app/vaultek-wi-fi/id1457222799 (this page in markdown: same URL + `.md`)
- Developer: [Vaultek Safe, Inc.](https://appshunter.io/developer/1406658583)
- Category: Lifestyle, Utilities
- Price: Free
- Rating: 1.88/5 from 139 App Store ratings · 75 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.1 · 21 MB
- Languages: English
- Released: 2019-03-27
- Data updated: 2026-07-17
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/vaultek-wi-fi/id1457222799/reviews.md

## What is Vaultek Wi?

The next generation intelligent safes have arrived.  Introducing Vaultek Wi-Fi enabled technology for the most powerful safe management tools available.

 

Our new app combines familiar features from our Bluetooth app along with new additions to be more connected and aware than ever.  

 

NOTE: This app is for the new line of Wi-Fi enabled safes only.  This app will not work with the current line of Bluetooth safes. For Bluetooth enabled safes, the companion app for these safes is still available in the app store.  

 

For live monitoring of events and safe status, the safe must be connected to a reliable Wi-Fi network at all times.

 

Wi-Fi App Features Include:

 

-      Receive email or push notifications for safe events

 

-      Instant alerts if the safe is opened, tampered with, or detected an impact

 

-      Live battery status and level monitoring with low battery alert

 

-      History log tracking for all safe events and activity

 

-      Monitor temperature and humidity inside the safe (Support varies by safe)

 

-      App can be unlocked using phone’s fingerprint (requires device support)

 

-      Customizable security settings for app entry

## Key features

- Push notifications for safe events
- Instant tamper and impact alerts
- Live battery status monitoring
- History log of safe activity
- Internal temperature and humidity monitoring
- Fingerprint app unlock

## What do users think of Vaultek Wi?

Overall sentiment: negative

**Pros**

- 📱 Real-time notifications for safe activity
- 🔒 Tamper and impact alerts work well
- ⚡ Quick connection on second attempt (when working)
- 🎯 Basic functionality performs as intended
- 🔋 Battery level monitoring
- 📊 Temperature and humidity readings (some models)

**Cons**

- 🐛 WiFi connectivity fails consistently
- 🔌 Frequent disconnections requiring constant resets
- ❌ Multiple apps needed for different safe models
- ⏱️ Extremely difficult initial setup process
- 🚫 App crashes during pairing and login
- 📵 Shows offline when safe is actually online
- 🔐 Legacy WiFi safes no longer supported
- ⚠️ Limited WiFi protocol support (only WPA/WPA2 TKIP)
- 🐢 App is slow and unresponsive
- 🔄 Endless loops in password reset functionality
- 💔 Poor customer support responsiveness
- 🎨 Outdated and buggy user interface
- 🔌 Requires invasive network scanning permissions

**Commonly reported bugs**

- WiFi connection fails with error codes (especially Error Code 4)
- App crashes on login and during pairing
- Pattern lock setup screen freezes with black screen
- Socket creation errors preventing safe connection
- Account signup fails with 'No route to host' error
- App stuck in infinite reconnection loop
- Settings lost after disconnection
- False offline status despite active connection
- Impact detection and temperature/humidity features disabled
- Smart button settings reset after hours
- Incompatibility with mesh WiFi systems (eero)
- App crashes when upgrading iOS versions
- Select safe button unresponsive during setup
- Password authentication errors after initial setup

**Most requested features**

- Unified app to manage all safe models
- Remote unlock capability via app
- Ability to reorder safes in app display
- Extended interior light duration control
- Support for WPA3 and 5GHz WiFi networks
- Temperature unit conversion (Fahrenheit to Celsius)
- App widget functionality
- Improved password reset process
- Better documentation for WiFi app setup

## Recent user reviews (10 of 75)

All indexed reviews: https://appshunter.io/ios/app/vaultek-wi-fi/id1457222799/reviews.md

### 2/5 — too many apps needed

*2025-12-18, version 1.0.30*

the wifi and bluetooth safes need different apps. the newer safes need a 3rd app. the old and new safes talk to the vaultek servers and the app talks to the servers so why can’t one app be used to manage all of the safes?

### 1/5 — WiFi safes are no longer  supported

*2025-12-02*

Those of us with WiFi safes are now second class citizens in Vaultek’s eyes. Support for the server software that makes the safes able to be managed by the app has been either neglected or down to the point that the safes are unreliable, and the app useless, as Vaultek now only supports ViSN safes properly.

This company takes your money and gives you nothing but problems, and this app, to support the WiFi safes no longer functions, and so neither do the safes that depend on it.

### 1/5 — Same Unresolved Issue

*2025-11-27, version 1.0.30*

WiFi doesn’t work. Robbed again. Guess it’s too much to fix. If I were a tech, I’d fix it myself and tell customers to pay me and not Vaultek. In it for the money while offering a sub performing product.

### 1/5 — Won’t connect

*2025-07-27, version 1.0.30*

I wouldn’t even consider buying the safe again knowing how bad the app and connecting it to WiFi is.

### 1/5 — Terrible App

*2025-06-27, version 1.0.30*

Terrible and disappointing app! After hours of troubleshooting the safe still doesn’t connect to WiFi. It’s a shame that Vaultek advertises as a premier safe brand when the WiFi app seems so dated, buggy and not accessible. Vaultek fix your app!

### 1/5 — Absolute garbage

*2025-05-17, version 1.0.30*

Will not connect to wifi no matter what. Every device in my house connects to wifi just fine without any issues. I deleted the app and downloaded it again and I even deleted the safe from the app and tried to add it again. Now I can’t use the app at all whatsoever. Complete trash of an app and makes me think why I even bought this safe. I paid all that money for the WiFi features and the app and they don’t even work at all. Very disappointing

### 1/5 — Garbage…

*2025-04-07, version 1.0.30*

No customer support. The app never works and is a pain to get connected, only have the settings become lost. They have no care about their legacy products. Spend your money elsewhere.

### 1/5 — Failed wifi and management

*2024-11-17, version 1.0.30*

Vaultek, are you listening? Do you even care?!

I’m no longer connected to the RS500i via WiFi. I’ve exhausted troubleshooting to reconnect the safe, following all recommendations and tips like a soft reset, changing networks or advanced diagnostic mode. Short of an app update and improved procedure, looks like the only option is to hard reset the safe and lose all fingerprints for multiple people. Don’t intend to do that. Extremely disappointed. iPhone 15 Pro when reviewed.

### 1/5 — Failure

*2024-09-22, version 1.0.30*

It's only a matter of time... before you lose it over how bad this wifi connectivity and app cam be. If you read this I am sorry you spent your money on Vaultek. The safe is overpriced and made in you-know-where. No surprise the app and its claim to have wifi connectivity is a fake. Vaultek is either totally uncaring about its customers or is having financial trouble, because there can be no other excuses why this wifi app and its associated hardware could be this poorly implemented.Do yourself a favor, if you can return the safe DO IT NOW. If you can't, delete this app and pretend it never had wifi and you don't care about money.

### 5/5 — Great app

*2024-08-07, version 1.0.30*

I’ve had a Vaultek safe with the accompanying WiFi app for about 3 years now. I’ve never har a problem and the device and app work great.

## Frequently asked questions about Vaultek Wi

### What does the Vaultek Wi-Fi app do?

The Vaultek Wi-Fi app allows you to remotely manage and monitor your Wi-Fi enabled Vaultek safes. You can receive instant alerts for various events, check the safe's battery status, and review a detailed history of all safe activity.

### What are the key features of the Vaultek Wi-Fi app?

Key features include receiving email or push notifications for safe events, instant alerts for tampering or impact, live battery status monitoring with low battery alerts, a history log of all safe events, and the ability to monitor internal temperature and humidity on supported models. The app also offers fingerprint unlock and customizable security settings.

### Is the Vaultek Wi-Fi app free to use?

Yes, the Vaultek Wi-Fi app is free to download and use. The application itself does not have any associated costs or in-app purchases mentioned in its description.

### What safes are compatible with the Vaultek Wi-Fi app?

This app is specifically designed for the new line of Wi-Fi enabled Vaultek safes. It will not work with older Bluetooth-enabled safes; a separate companion app is available for those models.

### How does the app ensure my safe is secure?

The app enhances security by providing real-time notifications for unauthorized access attempts, tampering, or impacts. You can also set up customizable security settings for app entry, including fingerprint authentication on supported devices, giving you peace of mind.

## Version history (last 5 releases)

### 1.0.30 — 2022-07-30

*Account deletion: You can now permanently delete your account and safe data. Once logged in, look for the "more" menu button in the bottom right of your dashboard or safe registration screen and choose "Delete Account" and follow the instructions. 
*Added support for additional safe models.
*Fixed an issue with setting your preferred temperature unit to Celsius not working.
*Fixed an issue with getting stuck logging in with incorrect email/password
*Other small updates and server fixes

### 1.0.27 — 2021-12-16

* Crash and bug fixes
* "Smart Key" settings are now "Nano Key" settings.
* Improved backend server stability.

### 1.0.26 — 2021-10-06

* Improved the background server connection process when resuming the app or internet connection
* Fixed an issue that caused the high humidity threshold to read incorrectly in the edit dialog.

### 1.0.25 — 2021-08-17

* Bug and crash fixes

### 1.0.24 — 2021-08-12

*The last update added a bug that prevented the pattern Lock Screen from showing when opening the app. This has now been fixed.

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## More apps by Vaultek Safe, Inc.

- [VAULTEK](https://appshunter.io/ios/app/vaultek/id1144446245)
- [Vaultek LifePod Humidor](https://appshunter.io/ios/app/vaultek-lifepod-humidor/id1507228810)
- [VAULTEK 2.0](https://appshunter.io/ios/app/vaultek-20/id1561974628)
- [Vaultek Enterprise](https://appshunter.io/ios/app/vaultek-enterprise/id6461011893)
- [Vaultek ViSN](https://appshunter.io/ios/app/vaultek-visn/id6670317613)

All apps by Vaultek Safe, Inc.: https://appshunter.io/developer/1406658583

## Related topics

[vaultek visn](https://appshunter.io/ios/topics/vaultek-visn) · [vultech](https://appshunter.io/ios/topics/vultech) · [vaultek lifepod humidor](https://appshunter.io/ios/topics/vaultek-lifepod-humidor) · [vaultek bluetooth](https://appshunter.io/ios/topics/vaultek-bluetooth) · [vaultek](https://appshunter.io/ios/topics/vaultek) · [vaultek enterprise](https://appshunter.io/ios/topics/vaultek-enterprise) · [safelife](https://appshunter.io/ios/topics/safelife)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-17.*