# VAVA Home — user reviews > 100 indexed App Store user reviews of VAVA Home by Shenzhen Sunvalley E-commerce Co., Ltd., rated 1.51/5 from 200 ratings. - Source: https://appshunter.io/ios/app/vava-home/id1209939079/reviews - App overview in markdown: https://appshunter.io/ios/app/vava-home/id1209939079.md - Rating breakdown: 5★ 15 · 4★ 2 · 3★ 9 · 2★ 14 · 1★ 155 ## What do users think of VAVA Home? Overall sentiment: negative **Pros** - 📱 Easy setup process - ⚡ Quick motion detection notifications - 🔋 Long battery life (initial months) - 📹 Good video quality - ⏱️ Instant notifications on smartwatch **Cons** - 🚫 App completely discontinued/non-functional - 🔐 Login failures and authentication issues - 📡 Network connection errors - ⚠️ No customer support response - 💔 Cameras rendered useless without app - 🔄 Frequent app crashes and glitches - 📵 Push notifications stopped working - 🔋 Poor battery life (3-4 weeks actual) - 🌐 Server offline/unavailable - ⏸️ App logs out automatically - 🔌 Pairing issues with base station - 📱 iOS update incompatibility - ❌ No web access alternative - 💰 No refunds or adequate compensation - 🤐 Lack of communication about discontinuation **Commonly reported bugs** - Login authentication failure - Network connection check errors despite active connection - App won't start or open - Password reset functionality broken - Camera not appearing in app despite syncing - Video disappears in fullscreen mode - App freezes during setup - Notifications stop after iOS updates - Base station pairing not recognized - App crashes on launch - Automatic logout on every use - Failed login persists after reinstall **Most requested features** - Multiple simultaneous device login capability - Real-time camera preview updates - Web-based access alternative to app - Custom SMTP server configuration - Multiple email notification recipients - Motion detection photo attachments in emails - Direct camera access without app dependency - Improved iOS compatibility ## Newest reviews (20 of 100) ### 1/5 — Worst experience ever *2024-04-07, version 2.6.0* Worst app to try to get logged in too would not let me log in or create a account on app ### 1/5 — App is not working *2024-04-03, version 2.6.0* Company discountinued the service and app is not working So cameras are trash ### 1/5 — Camera stopped working dont waste your time getting this *2024-03-23, version 2.6.0* Yall need to get this app fixed before yalll get shut down cause it’s crazy that my app cameras is still not working smh ### 1/5 — The worst!!! *2024-02-24, version 2.6.0* VAVA discontinued this server without any communication which makes the cameras useless!! Waste of $… buyer beware on any of their products… obviously an awful company ### 1/5 — No longer working *2024-02-24, version 2.6.0* Since end of 2023 the no longer works. Not able to login, not able create new accounts, nothing. Seems the backend is no longer reachable. ### 1/5 — App doesn’t work *2024-02-21, version 2.6.0* The app keeps telling me to check my network. Not a satisfied customer ### 1/5 — App no longer works *2024-02-11, version 2.6.0* Buyer beware. App no longer works; thus, camera system no longer works. ### 1/5 — Vava home out *2024-01-24, version 2.6.0* Stopped working last month I called the company they said we are trying to fix the problems but after that they said your system out of warranty we can’t do anything for you I asked them when the application will return the didn't Unser very bad costumer service and bad company ### 1/5 — What a joke *2024-01-17, version 2.6.0* The app for my VAVA cams has been down for two months now. This means I have no way to view anything. Two months ago I was told they were having problems with their app. After waiting 60 day I emailed back and was told that my 12 month warranty is over. In short, this company is a complete JOKE and I am stuck with 3 camera and no app to view anything. The customer lack of service department is run by idiots. I will NEVER BUY ANYTHING FROM VAVA AGAIN. THEY DO NOT VALUE THEIR CUSTOMERS. ### 1/5 — Discontinued? *2024-01-15, version 2.6.0* Haven’t been able to access for over a month! No notification from Vava at all. Poor customer service and awful product! DO NOT PURCHASE!!!! ### 1/5 — No sirve la app *2024-01-12, version 2.6.0* Dejo de funcionar la aplicación hace meses, me acabo de quedar con cámaras inservibles, la compañía vava no le importa. ### 1/5 — Disappointed *2024-01-09, version 2.6.0* It’s been terribly awful. The camera had been functionless or better still, useless for more than a month now. So disappointing! ### 1/5 — App keeps failing *2024-01-08, version 2.6.0* I can’t log in, there is so many glitches on this app. Works couple months and then don’t I regretted big time buying these camaras ### 1/5 — When is someone suing *2023-12-30, version 2.6.0* Seems like a good class action? ### 1/5 — NEVER BUY VAVA HOME CAMS- APP IS DEAD *2023-12-27, version 2.6.0* NEVER BUY VAVA HOME CAMS- APP IS DEAD ### 1/5 — Dash camera *2023-12-24, version 2.6.0* The worse cámara. Not working ### 1/5 — Dejo de funcionar *2023-12-17, version 2.6.0* Tengo dos equipos y de la noche a la mañana dejo de funcionar el programa. No puedo hacer loging para ver las cámaras. Me comuniqué con el soporte técnico y no han contestado. Una lástima me parecían un buen producto. ### 1/5 — 還是無法登入 *2023-12-15, version 2.6.0* 麻煩處理一下，謝謝 ### 1/5 — This App Has Been Discontinued!!!! *2023-12-13, version 2.6.0* I called the company that’s behind this app today, because I haven’t been able to look at a live view of my cameras for several weeks now. There’s been no word or anything from the developer about servers being down or that they were discontinuing support for their app either! I called today and one of the service reps told me that it’s been about a month since they got an update from the main office that said they weren’t gonna fix the app because of server issues and etc. The rep was nice and apologized but now I’m stuck with cameras that are useless because the app doesn’t work anymore and what’s worse is the company didn’t send out anything letting consumers know. So, VAVA Home is dead it seems with no foreseeable function on it in the future. ### 1/5 — The App is not working *2023-12-13, version 2.6.0* My App is not working I’m entering the username and the password it’s says failure and even when you want to change the password it doesn’t let you to do. ## Most critical reviews (10 lowest-rated) ### 1/5 — Trash app *2026-03-01, version 2.6.0* I just buy a vava cam pro and I can not make it account this trash product 👎👎👎👎👎 ### 1/5 — No sirve *2025-09-09, version 2.6.0* No me deja crear una cuenta, la app no funciona ### 1/5 — No vale *2025-07-29, version 2.6.0* No funciona la aplicación dinero mal invertido ### 1/5 — Boooioo *2025-05-11, version 2.6.0* App does not work it keeps asking me for my email then when I put it in no Diddy it keeps telling me to check my phones mobile network ### 1/5 — Fake *2025-03-18, version 2.6.0* No Funciona ### 1/5 — dont get *2025-01-12, version 2.6.0* I AM SO FRUSTRATED RIGHT NOW so i recently got this camera when i was making my account it said "please check wifi connection" I WAS CONNECTED TO WIFI and i saw another review saying that it was discontinued or they are gonna make a new release but i am beyond frustrated right now ### 1/5 — Not working at all *2024-11-26, version 2.6.0* It wasted my money. Not working at all I am sad ### 1/5 — Vava app is dead. I own 8 cameras that are now paper weights. *2024-09-27, version 2.6.0* The app does not work. The Vava cameras do not work without the app. If anyone knows of a app we can use with these cameras please post it. If you know how to pair them to the base and get them to just record on the base please post that. ### 1/5 — Scam *2024-09-27, version 2.6.0* They have sold me a cam whose app does not work ! ### 1/5 — No connecting *2024-04-11, version 2.6.0* It’s can not login. Only show please check your network connection So bad app and service ## Most praised reviews (10 highest-rated) ### 5/5 — The app doesn’t work *2023-11-30, version 2.6.0* I can’t do anything. Is not working fix it ### 5/5 — What’s not to like!? *2021-04-25, version 2.6.0* The app does everything you need. I don’t understand all the negative reviews. It’s a simple app. Monitor where your camera is, listen in, talk etc. Works great! ### 5/5 — Easy to set up *2021-03-04, version 2.5.2* I have set up 8 of the cameras on two different base stations. It took two months before I needed to recharge the first camera. I like the nearly instant notification on my watch and phone when anything triggers motion detection. I don’t use email notifications. ### 5/5 — Overall good app! *2021-02-24, version 2.5.2* I had kind of low expectations after seeing a lot a of bad reviews, but after 2 months of usage, the app and cameras doing quite well. So, I thought that they deserve a good review. Maybe they fixed their issues before I started using the products. Anyway, thanks! ### 5/5 — Good experience *2020-10-20, version 2.4.1* I haven’t had a issue, so overall good experience ### 5/5 — Is good to use this app *2019-06-16, version 1.2.2* Super easy to use and safe stuff ### 5/5 — 好用的App *2019-06-16, version 1.2.2* 方便又實用安全 ### 3/5 — No longer pushes notifications to phone *2022-08-27, version 2.6.0* Before updating my iphone to 15.6.1 I got notifications pushed to my phone every single time then after i updated I no longer received notifications from the app. Email notifications still work but who likes getting “emails” from their security system. Gotta get it fixed man ### 3/5 — Limited Features and Needs Future Improvements *2021-06-13, version 2.6.0* Definitely needs an improvement on the amount of devices that can be allowed to access the cameras since only one phone can login at a time. Updated preview for each camera slot should also be inserted as it only uploads a picture at the current time you check up on each camera. Other than that the app allows you to do what it needs to such as record, update, and communicate. ### 3/5 — There is room for improvement... *2019-10-28, version 1.2.2* The app works easy and lets you quickly set up the cam and the base. Ist does give live view and playback. Max. record time is 30s, could be more. Landscape mode does kill the app and you have to relaunch. Hopefully updates will help. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*