# VB Works > Mobile platform for reporting and tracking local city issues. (iPhone/iPad app by City of Virginia Beach.) - Source: https://appshunter.io/ios/app/vb-works/id895997360 (this page in markdown: same URL + `.md`) - Developer: [City of Virginia Beach](https://appshunter.io/developer/820998672) - Category: Utilities - Price: Free - Rating: 4.30/5 from 45 App Store ratings · 5 written reviews indexed - Age rating: 12+ - Requires: iOS 12.0 · 30 MB - Languages: American English - Released: 2014-08-27 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/vb-works/id895997360/reviews.md ## What is VB Works? Here’s a one-­stop-shop for you to report a problem. Whether it’s a pothole, street light out, graffiti, flooding or other local problems that are a safety hazard or eyesore, the VB Works app makes reporting a problem easier than ever. The app uses your GPS to identify your location, provides a list of appropriate issues, and also allows you to snap a photo to add to your service request. Reports are automatically sent to the city and routed to the appropriate city department for resolution. You’ll also be able to follow your issue from the time it is reported until it is resolved. ## Key features - Report local problems - GPS location identification - Attach photos to requests - Track issue resolution - Automatic routing to departments ## Recent user reviews (5 of 5) All indexed reviews: https://appshunter.io/ios/app/vb-works/id895997360/reviews.md ### 1/5 — VB Works *2025-10-23* It’s useless for anything important. ### 1/5 — New app is clunky (Old App was Much Better) *2021-05-09* The old app seemed to be working well. I have submitted two reports and they are listed as no action taken which would have never happened under the old app. There are some aspects of the new interface that are just clunky and not very smooth. I don’t like how I have to log in pretty much every time I open the app as well as having to deny or accept a very long list of permissions (all but two or three seem to be unnecessary). I also do not necessarily want to provide my name and contact info for every report that I make. There are some reports that I have made just from seeing when I drive by, I have no need or desire to be attached to those. The list of items that can be reported seems to have gotten jumbled up. It is strange that there is no option to select city property landscaping overgrowth, only private property. Overall very disappointing. VB should look at Norfolk’s reporting app. I have never reported anything but the list of options is impressive and the interface seems to be very responsive. ### 1/5 — Was a Good App *2021-05-08* This was a good app but a recent update putting it under VB 311 rather than public works ruined it. I felt previously like I was in direct contact with VB Public Works but now I am having go through a third party. The app is confusing as it is taking information for all VB information and not just Public Works. I use to recommend this App to VB residents but will no longer. ### 5/5 — App works great *2020-11-24* I have used this app for several years. I have received a response within 24 hours. ### 3/5 — App works great...now if only the issues raised would be addressed! *2019-07-23* As I said, the app is great. Unfortunately, in many cases nothing is done beyond the acknowledgment of your ticket. Not response, no action, no anything. If VB is going to build an app to allow folks to enter tickets and issues, they need to be addressed. ## Frequently asked questions about VB Works ### What types of problems can I report with VB Works? VB Works allows you to report a variety of local problems including potholes, street lights out, graffiti, flooding, and other safety hazards or eyesores within the city. ### How does VB Works track my location? The app utilizes your device's GPS to automatically identify your current location, ensuring accurate reporting of issues. ### Can I add photos to my service requests? Yes, VB Works enables you to snap a photo and attach it directly to your service request, providing visual context for the reported problem. ### How can I follow the progress of my reported issue? Once you submit a report, you can follow its progress from the time it is reported until it is fully resolved by the appropriate city department. ### What devices is VB Works compatible with? VB Works is available for iPhone and iPad devices. ### How often is VB Works updated? The app was last updated on June 18, 2024, indicating regular maintenance and potential feature enhancements. ### What is the age rating for VB Works? VB Works has an age rating of 12+, making it suitable for users aged 12 and above. ### Does VB Works have ads? No, VB Works does not contain advertisements, providing an uninterrupted user experience. ## Version history (last 5 releases) ### 7.1.1 — 2024-06-18 minor enhancements ### 7.1.0 — 2024-02-23 Bug Fixes ### 6.5.8 — 2023-06-09 Minor Enhancement ### 6.5.7 — 2023-04-12 bug fixes ### 6.5.6 — 2023-04-06 Major Enhancements ## More apps by City of Virginia Beach - [VB Connect](https://appshunter.io/ios/app/vb-connect/id890071467) - [VB Go](https://appshunter.io/ios/app/vb-go/id923069978) - [VB ParkFinder](https://appshunter.io/ios/app/vb-parkfinder/id978036707) - [VB Property](https://appshunter.io/ios/app/vb-property/id1058994585) All apps by City of Virginia Beach: https://appshunter.io/developer/820998672 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*