# VCA Messenger > Veterinary hospital staff SMS client communication app. (iPhone/iPad app by VCA ANTECH Inc.) - Source: https://appshunter.io/ios/app/vca-messenger/id901408722 (this page in markdown: same URL + `.md`) - Developer: [VCA ANTECH Inc](https://appshunter.io/developer/555757762) - Category: Medical - Price: Free - Rating: 3.60/5 from 27 App Store ratings · 27 written reviews indexed - Age rating: 4+ - Requires: iOS 12.0 · 108 MB - Languages: American English - Released: 2014-07-28 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/vca-messenger/id901408722/reviews.md ## What is VCA Messenger? VCA Messenger is a messaging app that allows hospital staff to easily communicate with clients (1-to-1) via SMS about their pet’s health care and well-being. Features:
 • Quickly search clients by name, pet name or chart number. • Send/receive texts with clients from a virtual phone number so you don’t have to give out your personal phone number. • Send photos and videos to clients! Terms of Service: http://messenger-app-terms.vcaantech.com ## Key features - Client search by name, pet, or chart number - Virtual phone number for client communication - Send photos and videos to clients - Secure 1-to-1 messaging ## Recent user reviews (10 of 27) All indexed reviews: https://appshunter.io/ios/app/vca-messenger/id901408722/reviews.md ### 2/5 — App hangs up for minutes to hours after using once *2024-01-04* I am able to log in and send messages once, then if I leave the app and come back, it will not open again for minutes to hours. This is supposed to be a convenience for us and clients? I think not. ### 1/5 — Not sure how to use *2022-07-13, version 4.6.3* How do I login to use this app? It says it should allow the patients to communicate with the provider and receive pictures. It asks for an email to login but nothing to create an account. When I try to access the app it says I need some mars-group.okta account ### 3/5 — Helpful app, but could use some updates *2022-01-31, version 4.6.3* It’s a very helpful app to communicate with clients on the go. I appreciate the function of virtual number, regardless of texting or phone calls to ensure privacy. However, the app often is slow and frequently crashes. Also, I have a suggestion. Please make the “Do Not Disturb” setting to allow PM time to AM time (ie do not disturb after 10pm to 8am). It’s not very useful with the do not disturb function to only work during the day. ### 1/5 — DVM *2021-05-07, version 4.6* This app is horrible. Not only does it freeze and you can’t load it it just keeps spinning and spinning but you constantly have to remove it and reload it it’s ridiculous. There’s no other app on my phone that has this problem. EXTREMELY FRUSTRATING!!!! ### 1/5 — Very glitchy *2021-05-01, version 4.6* Very glitchy. If I open it once it will freeze and won’t open again until I delete and reload it. So I end up having to do this multiple times a day. And clients probably wonder why I’m not replying to them. Also wrongly displays when messages are sent (most messages show ‘Yesterday’ after a few hours). When it works like it should it’s great, but that’s not very often. ### 1/5 — S-L-O-W *2019-11-25, version 4.1* The recent “upgrade” has made it too slow to be useful. Frequent crashes don’t help. Surely SOMETHING could be done.... **Developer response:** Can you please reach out to Abe at vcamobile@vca.com - Thanks ### 5/5 — Easy to use! *2019-11-25, version 4.1* The new version works great! Easy quick login, and the picture and sticker functions are really appreciated by clients. ### 5/5 — Wonderful App- improves doctor patient care *2019-11-23, version 4.1* The messenger app is a wonderful resource for vets, hospital staff and clients. It is easy to use and improves client-doctor relationships. Helps us stay connected to our patients and upload photos and conversations directly to the medical record. I love working for a company that puts so much emphasis on improving technology. ### 5/5 — New app is amazing! *2019-11-21, version 4.1* The new rebuilt app is excellent. Very stable and really improved over the prior version. Clients love the ability to interact with our teams by text and now it’s even better. Also, the ability to assign a text message to a patient right in the app makes it even easier to manage our medical record. Love his app! Cutting edge for the veterinary world! ### 5/5 — Great App for a Busy VCA team member *2019-11-21, version 4.1* To be able to reach my clients from my phone when not in the office is Huge! The new update makes it even more user friendly, nice interface and able to assign communications to appropriate patient smoothly. ❤️ it!! ## Frequently asked questions about VCA Messenger ### What does VCA Messenger do? VCA Messenger is a messaging application designed for veterinary hospital staff. It facilitates easy and secure communication with clients via SMS regarding their pet's healthcare and well-being. ### What are the key features of VCA Messenger? Key features include the ability to quickly search for clients by name, pet name, or chart number. It also allows staff to send and receive texts using a virtual phone number, protecting their personal contact information, and enables the sharing of photos and videos with clients. ### Is VCA Messenger free to use? Based on the provided information, the app is listed as free. There are no indications of subscription fees, paid downloads, or in-app purchases. ### Who is the target audience for VCA Messenger? The app is intended for use by veterinary hospital staff. It is designed to streamline communication between veterinary professionals and pet owners about animal health matters. ### How does VCA Messenger protect my personal phone number? VCA Messenger uses a virtual phone number for all communications with clients. This ensures that your personal phone number is not shared, maintaining privacy and professionalism when discussing pet health. ## Version history (last 5 releases) ### 4.6.5 — 2022-10-28 What's New: • Bug fixes • Performance improvements ### 4.6.4 — 2022-09-16 What's New: • Bug fixes • Performance improvements ### 4.6.3 — 2021-08-30 What's New: • Bug fixes • Performance improvements ### 4.6.2 — 2021-07-29 What's New: • Bug fixes • Performance improvements ### 4.6.1 — 2021-05-26 - Bug fixes and performance enhancements ## Apps similar to VCA Messenger | App | Rating | Price | Category | | --- | --- | --- | --- | | [5 M Vet Consult Canine Feline](https://appshunter.io/ios/app/5-m-vet-consult-canine-feline/id1113416877) | 4.8 (93) | Free | Medical | | [Roo - Veterinary Relief](https://appshunter.io/ios/app/roo-veterinary-relief/id1566884935) | 4.9 (2,016) | Free | Medical | | [IDEXX VetConnect® PLUS](https://appshunter.io/ios/app/idexx-vetconnect-plus/id791228999) | 4.8 (536) | Free | Medical | | [BluePearl Pet Hospital](https://appshunter.io/ios/app/bluepearl-pet-hospital/id1542989341) | — | Free | Medical | | [IVAPM CRI](https://appshunter.io/ios/app/ivapm-cri/id1604325948) | — | Free | Medical | | [Plumb's \| Standards](https://appshunter.io/ios/app/plumbs-standards/id1556729700) | 4.9 (3,012) | Free | Medical | ## More apps by VCA ANTECH Inc - [Vethical Pet Care Reminder](https://appshunter.io/ios/app/vethical-pet-care-reminder/id993194740) - [myVCA](https://appshunter.io/ios/app/myvca/id1172429469) - [VCA MySchedule](https://appshunter.io/ios/app/vca-myschedule/id1223515175) - [VCA Retriever+](https://appshunter.io/ios/app/vca-retriever-plus/id6444053442) All apps by VCA ANTECH Inc: https://appshunter.io/developer/555757762 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*