# VCSHR — user reviews > 29 indexed App Store user reviews of VCSHR by Visual Computer Solutions, Inc., rated 1.50/5 from 56 ratings. - Source: https://appshunter.io/ios/app/vcshr/id6743009639/reviews - App overview in markdown: https://appshunter.io/ios/app/vcshr/id6743009639.md - Rating breakdown: 5★ 7 · 4★ 0 · 3★ 0 · 2★ 2 · 1★ 47 ## What do users think of VCSHR? Overall sentiment: negative **Pros** - 💛 Visually and functionally much better than the previous app **Cons** - 🐛 New app has a lot of bugs and issues - 🔍 Harder to navigate and find information compared to the old app - 🕰️ Slow performance and long loading times - 📅 Reduced functionality for scheduling and shift management **Commonly reported bugs** - Issues with requesting overtime - Problems with displaying the full shift schedule and coworker information **Most requested features** - Allow requesting overtime in different forms of compensation, not just cash - Bring back the ability to easily view the whole shift schedule and coworker locations - Improve the notification system to allow marking all as read ## Newest reviews (14 of 29) ### 1/5 — Poorly thought out *2025-08-02, version 1.0.3* As a supervisor, can’t see who’s scheduled to work each day easily or without the app timing out. When it does show up, it’s organized very poorly. That was a basic function of the older app, and getting rid of it was a bad idea. ### 1/5 — New App, Worse Performance *2025-08-02, version 1.0.3* This app is worse than the old version. Employees are no longer listed in order of seniority like before. Supervisors are mixed into the list. We cannot see any job details like we could on the previous app, and there’s no daily schedule by shift option to view the entire shift and all job notes/details that we could previously. Somehow they took a bad app and made the functionality and usability infinitely worse. This new version is actually ten steps backwards. The old app was clunky and archaic visually but functionality was great. This has zero functionality and still looks clunky with even fewer schedule viewing options. Hopefully they make vast improvements before the old app is phased out, until then I’m gonna use the old one. It’s almost as if the devs made the new app without any input from people who actually use the app and its functions. ### 1/5 — Downgrade *2025-08-01, version 1.0.3* I’ll echo what has been said, old app may have looked old but it works much better. The new app takes ages to load, schedules are no longer sorted by seniority and doesn’t even load the correct groups of people. That assumes it actually loads everyone, multiple times now it hasn’t even loaded the entire group of people selected. Overall they made it look more modern but either they have not actually finished the app or just plan to use the public as beta testers when they shut the old app down. ### 1/5 — Massive downgrade *2025-08-01, version 1.0.3* Navigation is unnecessarily difficult. Shift schedules are nowhere to be found. I tried to put in overtime and there’s no ability to put comments so I can’t input from there. Reports are easy to find though so there’s that. ### 1/5 — Horrible! *2025-08-01, version 1.0.3* This app is atrocious. Zero functionality, not user friendly, and consistently crashes or malfunctions. A complete redesign is in order. ### 1/5 — Terrible *2025-07-23, version 1.0.3* Leave the old app alone and don’t delete. The interface was a lot easier to navigate and this update does not show everyone who I’m supposed to be working with. This new version is definitely a downgrade from the old one. Please delete this one and keep the old one!!!! ### 1/5 — Worse *2025-07-22, version 1.0.3* Schedule view is worse - no ability to "read all" for messages - please keep original app up and running ### 1/5 — Can’t request OT like old app *2025-07-21, version 1.0.3* Terrible application. Less functionality in a “newer” package. 🚮 ### 1/5 — Awful *2025-07-21, version 1.0.3* This was definitely not an upgrade. Can’t see whole shift schedule to see what manpower status is. Should have left it alone. ### 1/5 — App is terrible, VCS workforce better *2025-07-21, version 1.0.3* This app is so slow, doesn’t load right. Cant see shifts on the app. You should be removing this app and keeping workforce active. You should get feedback from actual people using the app. ### 1/5 — Old App Better *2025-07-21, version 1.0.3* The old app is so much better than this new app. Old app is more user friendly and easy to use. New app is slow, cannot see yourself or co workers shifts or location of working. Don’t waste time downloading this app and hopefully they review this and keep the old app or use the same interface they used for the old one ### 1/5 — Awful *2025-07-20, version 1.0.3* The previous app looked and was set up kind of archaic, but functionality was good. This app made things confusing and takes forever to load. Supervision used to be listed first in seniority, they are now mixed in an employee group. Checking a schedule now takes forever. I cannot mark all notifications as read, so I have to watch the notification bubbles, because I am not opening hundreds of notifications I don’t see on the web platform. Functionality is so much worse than the previous app. ### 1/5 — 100% Downgrade *2025-07-20, version 1.0.3* Far less useful than prior version. ### 1/5 — Same problems, new app. *2025-07-18, version 1.0.3* App is slow, can’t see coworkers shift assignments, locations, etc. Display is messy, cluttered and hard to read. Only good thing is you can see comments added into OT shifts. Should have kept the old app, kept the same layout, and just fixed the bugs.. this is going to cause new headaches added onto old ones. ## Most critical reviews (10 lowest-rated) ### 1/5 — CRASHES - WONT OPEN *2026-06-07, version 1.30.4* CRASHES - WONT OPEN ### 1/5 — OT/TIME OFF OPTION *2026-05-06, version 1.30.4* Why did we get rid of the ability to request OT or enter a time off request? Tabs were there and now gone. This app had potential…maybe needs an update?? ### 1/5 — Not working *2026-05-05, version 1.30.4* App looks like it’s opening but it stops and closes. It’s worse! Old app, you can only do certain things and other stuff is not working either. Bug?? ### 1/5 — Trash *2026-02-23, version 1.20.0* Feel free to trash this app. Seriously, delete it. The fire the specialneeds person who created it. And their boss. So fire yourself. With all the money you get, you can’t get someone to create a better app? My 14 year old could make something. In fact, hire him. ### 1/5 — Worst app *2025-10-17, version 1.0.7* The old one was terrible… this is worse somehow. ### 1/5 — What is this cheat update *2025-10-10, version 1.0.7* Can’t even check the post that you are asign ### 1/5 — Go back to the old *2025-08-22, version 1.0.5* App takes forever to load and has a horrible home page. Confusing to navigate. Old one was simple, quick and had no problems. ### 1/5 — Apps and updates are getting worse. *2025-08-15, version 1.0.4* I’ve been using VCS since I got to my job seven years ago. It is getting worse with each update. This latest installation makes it nearly impossible to see who is working a shift. It takes way too long for the information to load. Previously all the options were laid out on one page and easy to see. Now going through different tabs to find the “time off” option then wait for the page to load takes so long I’m better off calling into work and going sick. The messages tab its own page however clicking on the message consistently brings me to a white page with nothing on it. I have yet to sign up for an open shift in this app. Overall this app does nothing different than my google calendar which has my work schedule already uploaded to it. Stop sending e-mails about your golf outing and fix the app. ### 1/5 — More of a hassle *2025-08-12, version 1.0.4* Bring back the old VCS. This one is slow, laggy, and worthless. Our department has lost faith in utilizing this app. ### 1/5 — I didn’t think it could get worse *2025-08-11, version 1.0.4* Honestly the previous app was atrocious, but this new one set the bar way lower. I don’t understand how you can make a worse functioning and looking app. If you have any good in your programmers tell them to scrap this and start a new. ## Most praised reviews (5 highest-rated) ### 5/5 — 🚨 New App Alert 🚨 *2025-08-04, version 1.0.3* Really liking the new look — super smooth. They made updates quick too, which is a nice change. Looking forward to seeing what else they’ve got coming. ### 5/5 — What an improvement. *2025-06-10, version 1.0.0* Visually and functionally the is so much better than the Vcs workforce app. 💛 ### 3/5 — Still learning *2025-07-29* New app has a lot of neat features but does not work well when requesting overtime. Only allows you to request cash instead of comp or other forms of compensation. Def needs to be fixed and bugs worked out prior to shutting older app down, older app works fine. ### 2/5 — Doesn’t work with IPhone *2026-01-06, version 1.20.0* None of the dropdown boxes work on the IPhone Platform. Completely useless to any apple user. ### 2/5 — Issues to fix *2025-09-17, version 1.0.5* Does not allow me to see other deputies on work schedule. For notifications there is a “ read all button”. For messages there isn’t. You have to go one by one. I have 263 messages that don’t even pertain to me and I can’t even clear them. Please update this app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*