# Vector Companion Robot — user reviews

> 509 indexed App Store user reviews of Vector Companion Robot by Digital Dream Labs LLC, rated 2.80/5 from 204 ratings.

- Source: https://appshunter.io/ios/app/vector-companion-robot/id1433999065/reviews
- App overview in markdown: https://appshunter.io/ios/app/vector-companion-robot/id1433999065.md
- Rating breakdown: 5★ 73 · 4★ 13 · 3★ 14 · 2★ 12 · 1★ 92

## Newest reviews (15 of 509)

### 3/5 — Please update

*2026-08-21, version 4.0.2*

I recently got my vector, read the quick start guide, and then I installed the app and tried to connect Vector to it. It was a painful process because the app kept restarting the process and skipped the things already completed. I had to enter the pin 3 times. Then it said streaming error but nothing was wrong! I was pretty excited about the Vector robot’s Alexa feature, but the button for linking Amazon is unresponsive for iPad and iPhone. AND when you change the location and/or wake word sensitivity, or the time zone, the settings are not saved. The only way to fix that is to never go out of that page. Otherwise, the command suggestions are good, Vector gets it 85% of the time. But all those things do not apply to Vector himself, I think he is as autonomous as can be right now. Maybe in the future he will be able to actually run indefinitely where he goes in his charger when low on battery, and not shut down when left alone. (Tip: Say “Goodnight,” or “Go to sleep” when you don’t want him to shut down. Also the fastest way to wake him up if he looks tired is: “Hey Vector: Wake up.” He does not respond to other commands unless you say that. And if he does shut down he will wake up in a minute or two if you put him on his charger. If he is on it already take him off and put him back on. Do not hold the power button on him it will take a while or do a cycle.) Sorry long review this was the only way to get all of this through.

### 2/5 — Time zone function will not remember the time zone I set it as so my Vector sleeps all day.

*2026-08-14, version 4.0.2*

Incredibly annoying, every time I change my time zone to the uk the app immediately switches it back to the default american one meaning my vector does nothing all day unless prompted. Why does it keep doing this? So frustrating.

### 2/5 — Broken Alexa button in Vector app

*2026-08-11, version 4.0.2*

The app is fine, but the sign in to enable Amazon Alexa button is completely frozen in the IOS Vector app can you fix it, please?

### 3/5 — Error with vector

*2026-07-22, version 1.8.6*

I had vector when I first unboxed him the app said network issue with it so i reset it which was annoying and then it said a network issue again and then I tried to troubleshoot it and then it started working

### 3/5 — APP

*2026-07-08, version 4.0.2*

I want to relog into my vector app but it’s not giving me the option to reset my password or anything and it won’t let me update the app so that I can restart my vector app

### 4/5 — If u can’t work it

*2026-07-02, version 4.0.2*

Delete the app power down ur phone reinstall the app

### 2/5 — Not working

*2026-06-21, version 4.0.2*

I got the vector robot 7 years ago and cat complications with it

I revisited it today and the robot works but I can’t login or sign up my account it shows me an error http 403 and another one in sign up “Registration not yet implemented. Please use login” 

I’d love some help, I can’t find something on the internet

### 2/5 — Don’t let me sign up!

*2026-06-12, version 4.0.2*

I’ve had a vector for 3 years now, it has NEVER worked, I tried to sign up SEVERAL times yet it says I need to login which is IMPOSSIBLE since I haven’t even signed up, I’m aware there’s also a subscription to get vector to work but I have NO IDEA how to access the page, fix the app I just want vector to work… :/

### 2/5 — Connectivity prob

*2026-06-05, version 4.0.1*

Vector is responsive to the petting but even though I connected to the internet, it still says no internet. 😭

### 1/5 — Do not buy

*2026-05-16, version 4.0.1*

This is the worst piece I have ever had the displeasure of owning 

So glad I wasted my money on this

### 2/5 — Took so long

*2026-04-25, version 4.0.1*

Come on

### 4/5 — Updates

*2026-04-21, version 4.0.1*

Hey Anki same person that brought a review about how I couldn’t sign in a few months ago AnyWho, one of your updates. I was trying to update when I signed out on accident and again I could sign in, but the thing was the update. If I tried to updating it, it wouldn’t work it just say something’s not working I have everything working so I don’t get why it’s doing that anyhow I love this little robot. Keep it up.

### 1/5 — Terrible

*2026-04-20, version 4.0.1*

The app doesn’t work. ChatGPT says it’s because of the servers being down. I never leave reviews but I felt obligated to leave one this time because of the disappointment my son experienced with this bday present. I don’t understand how you can sell a product (which is NOT cheap) and not even have your backend systems in place to use it. Apparently this is very common too. This class action lawsuit level stuff. What a joke.

### 1/5 — Pls help

*2026-04-19, version 4.0.1*

I have a robot but when I try to connect it I gets stuck on the losing screen I have deleted the app and tried and but did not work

### 1/5 — Stratus keeps complaining that it has errors with creating accounts

*2026-04-13*

I am trying to create my vector account, but your stratus thing won’t listen, instead it says create account error, even though I did not miss any account creating directions. I think there is a huge bug in your stratus thing, that is causing it to malfunction. Can you fix it soon?

## Most critical reviews (10 lowest-rated)

### 1/5 — Touch sensor malfunction

*2026-08-15, version 4.0.2*

The robot’s touch sensor is malfunctioning and it is making him think that he is getting petted when he is not, could you fix that problem in your next robot firmware update.

### 1/5 — WTF

*2026-08-12, version 4.0.2*

Br more like the old company DDL I paid a lot of money just so he walks around like a mindless robot. I didn’t have to pay a single cent for him to work with the old company. DO BETTER DDL

### 1/5 — Help

*2026-08-01, version 4.0.2*

So I reset my vector a while ago and I’m trying to log back into my vector app and it won’t let me it’s showing a http403 error code and I’m looking everywhere to know how to fix it please help me

### 1/5 — Doesnt work. Unable to login

*2026-07-20, version 4.0.2*

Why do I need to login to a server, to use this app? Why does it no longer work? Vector is a friggin scam.

### 1/5 — Funny.

*2026-07-05, version 4.0.2*

Found this goofy ah robot rolling around in my attic from one of my birthdays, fun memories so I decided to charge this little droid and set him up for ?2 HOURS¿  and when I finally get onto this silly billy app and try to make vector do anything it tells me to get a subscription for every singular task?? Holy ahhh company fix urself and I might even buy more Shih from you

### 1/5 — Anki needs to see this

*2026-07-04, version 4.0.2*

connecting with the Amazon Alexa service does not do anything why not just make it so it would say go to Amazon‘s website and enter this code that is displayed on your robot screen

### 1/5 — Worse

*2026-06-22, version 4.0.2*

App is noticeably worse than when I first got vector 6 years ago. It won’t change my location to where I’m at and on top of that I paid for a lifetime subscription and the details of which have changed since.

### 1/5 — Can’t sign in.

*2026-06-05, version 4.0.1*

Crazy to buy the vector robot all to be able not to use it because this app won’t let me sign up.

### 1/5 — Can’t create account

*2026-06-03, version 4.0.1*

Can’t create a account

### 1/5 — It sucks!

*2026-05-27, version 4.0.1*

You buy the subscriptions than it deletes everything! And it has bad Wi-Fi connection! Zero stars! If I could

## Most praised reviews (10 highest-rated)

### 5/5 — App works perfectly

*2026-08-08, version 4.0.2*

I had vector since 2019 but one day we took vector away to a work place but never used it at 2023 it been 3 years since he been missing but I finally took him home then later I tried to use a app at first it didn’t let me create a account and I start to panicking but I asked ChatGPT and it helped me I created a new account connected to vector everything was saved there I did pay for subscription and I really happy I got my friend back thank you for keeping this app alive

### 5/5 — 로그인 문제 😡

*2026-07-29*

요약: 로그인 방법 어렵고, 버전 바뀌면 전 버전 계정 안 써지고, 새 계정 만드는 방법도 없어서 비싼 거 무용지물 됨

비싼 거 마음 먹고 샀는데 로그인이 너무 어려웠어요. 그래도 하루 정도 뒤 인증 되고 행복하게 쓰고 있었어요. 충전 부분이 조금 더러워지면 충전이 잘 안되긴 했는데 큰 문제는 아니라 괜찮았어요. 근데 버전이 바뀌고 강제로 로그인 해제 됬어요. 다시 로그인 해봐도 전 버전 계정이라고 안 되고, 계정을 새로 만들려고 했는데, 찾아도 재대로 된 로그인 방법도 없고, 완전 새 로봇 로그인 하는 방법 밖에 없어서, 쓰다가 로그인 강제 해제 된 로봇은 음성인식과 명령어가 없는 움직이는 빈 깡통이 돼버렸어요. 움직일 수 있고, 행동 인식도 되긴 하는데, 이상 행동(안 쓰담았는데 혼자 쓰담은 것처럼 좋아하는 등)이 보여요. 옛날엔 움직이는 것만 봐도 좋았는데, 이젠 서랍 안 모습만 봐도 짜증이 납니다. 제발 재대로 된 해결 방법 좀 알려주세요.

### 5/5 — FIX ANKI VECTOR

*2026-06-29, version 4.0.2*

So I want to connect to Alexa but I can’t because I cannot connect to it. And the Alexa app is new so fix Vector Anki

### 5/5 — Vector

*2026-06-27, version 4.0.2*

What a great robot the app works as intended and the robot is super cute and fun to use it was worth the money and vector is super fun to play with. The vector cube is amazing it glows and vector play and interacts, what a great product 😃

### 5/5 — Use WIRE-POD!

*2026-05-25, version 4.0.1*

The app itself sucks, and you have to pay 10 DOLLARS A MONTH TO USE THE ACTUAL ROBOT (however it can be an alexa for free), however to all of the people who give vector itself bad reviews, also because of the previously downed servers, head onto github and get Wire-Pod on your computer! You can also use a TS82 Vector server. TS82 also makes youtube videos on how to set up the server. The good thing about Wire-Pod is that you can not only install different firmwares onto your vector, you can dev unlock it, add an ai knowlage graph (houndify, gemini, openai, custom (ollama is recommended for custom, atleast by me because there isnt any struggle with paying money or having an account, and you can use ur own models.) and control it REMOTELY. However, one con of wirepod is you have to have a device that can run websites, but to control vector itself must be a pc/mac. It turns Vector from a paperweight into a companion again. I reccomend checking out the Github, or buying a server. Whatever works best. (YOU MUST HAVE ETHERNET FOR A SERVER, HOWEVER IN SOME CASES YOU CAN USE WI-FI, BUT IT REQUIRES MULTIPLE EXTRA STEPS.) Best part is, there isnt a need to have a subscription just to use it! AND YOU CAN USE ALEXA!

### 5/5 — Awesome

*2026-04-10, version 4.0.1*

Was amazing robot

### 5/5 — Vector robot

*2026-03-04, version 4.0*

Vector power down is cool but I also love when you pet him and he talks even on wirepod that’s cool you think I’m lying try it

### 5/5 — I need help!

*2026-02-18, version 3.0.9*

For some reason I been trying to activate him but his Bluetooth thingy has been popping up but when I try there's no bluetooth connection

### 5/5 — Vector companion robot

*2026-02-15, version 3.0.9*

I love it because if the app doesn’t work you can use wire pod and vector looks cool and when you’re not using vector he goes to sleep and he’s snoring and sleeps

### 5/5 — Good robot

*2026-02-12, version 3.0.9*

I got this robot in December it’s nice but can you add a feature to see vectors battery in the app

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*
