# Vegas Infinite by PokerStars — user reviews

> 751 indexed App Store user reviews of Vegas Infinite by PokerStars by Lucky VR Inc., rated 3.90/5 from 1,394 ratings.

- Source: https://appshunter.io/ios/app/vegas-infinite-by-pokerstars/id6593571492/reviews
- App overview in markdown: https://appshunter.io/ios/app/vegas-infinite-by-pokerstars/id6593571492.md
- Rating breakdown: 5★ 843 · 4★ 154 · 3★ 63 · 2★ 61 · 1★ 273

## What do users think of Vegas Infinite by PokerStars?

Overall sentiment: positive

**Pros**

- 🚀 Smooth and responsive gameplay
- 👍 Great social experience and community
- 💎 Immersive casino-like atmosphere
- ⭐ Enjoyable and addictive
- 🎮 Fun variety of casino games

**Cons**

- 🐛 Occasional crashes and bugs
- 💰 Expensive in-app purchases
- 🔍 Difficult to navigate on mobile
- 🔇 Audio issues and muffled voice chat

**Commonly reported bugs**

- Frequent crashes on mobile devices
- Syncing issues between VR and mobile
- Glitches with betting and gameplay

**Most requested features**

- Improved mobile UI and controls
- More customization options for avatars
- Ability to mute audio/voice chat
- Leaderboards and competitive features

## Newest reviews (16 of 751)

### 2/5 — Be careful

*2026-08-12, version 1.0.48*

I went from 180mil chips to 0 when playing slots in the Gallery at the minimum of 100k. So I spent money and bought 20mil and that went in an hour! Spoke to Dominique in customer service and I got a cut and paste response! I questioned it and I got attitude back. The worst customer service I’ve witnessed. Stick to the free gaming and don’t spend your money. Love the game shame about the CS and business ethics.

### 2/5 — Keeps crashing

*2026-08-08, version 1.0.47*

The app crashes so frequently, especially when I’m betting/raising. Lost a lot of chips because of it. Very frustrating

### 4/5 — 🤦🏻‍♂️

*2026-07-29, version 1.0.47*

I like the game but it keeps kicking me out the game idk why

### 2/5 — There is a bug in the slot room?

*2026-07-20, version 1.0.47*

I go to seat down and play. After couple spins my screen starts to bug out and starts lagging all over the place. Or makes me look out side the map. Can you please fix the problem. This is on mobile phone play

### 2/5 — I really want to like this app

*2026-07-16, version 1.0.47*

I really want to like this app because the graphics are great and the table games like blackjack and roulette are enjoyable. However, there are a few major issues that keep me from rating it higher.

The biggest problem is stability. The app crashes or closes itself multiple times a day, often in the middle of a poker hand, causing me to lose chips through no fault of my own.

I’ve also noticed what feels like an unrealistic card distribution in Texas Hold’em. After many hours of play, it seems like certain cards show up on the board far more often than they should, which makes the game feel less like real poker and encourages strategies that wouldn’t make sense in a live game. Whether it’s a bug or an issue with the RNG, it’s something worth investigating.

Finally, the slot machines feel very outdated compared to other casino apps on the market.

There’s a lot of potential here, but I’d love to see improvements to app stability, poker gameplay, and the slot experience.

### 1/5 — New update today is trash

*2026-07-15, version 1.0.47*

So the new update that supposedly came with bug fixes still does nothing to stop the app from disconnecting while you’re playing in the middle of a hand and this has been an ongoing issue since the app came out and not two minutes after updating and playing I get disconnected again, this company is focused on nothing but promoting the paid membership which is a complete waste of money and other useless packs you can pay real money for while they ignore all of the bugs and issues with the game and the app and only cater to the people who spend ridiculous amounts of money on this game that regular people can’t afford nor want to spend hundreds or thousand of dollars on and it’s pathetic, not to mention they’ve been promising new items and stuff in the game and they have yet to deliver

### 1/5 — Complete trash

*2026-07-15, version 1.0.47*

Game is rigged. If you join discord and lick their nuts and stroke their ego you might enjoy it.

### 2/5 — Crashes too much

*2026-07-15, version 1.0.47*

This is a fun game however, when it crashes and prevents you from calling or betting during game play it becomes too frustrating losing tons of money and support doesn’t always refund lost money.

### 2/5 — Things that need to be fixed

*2026-07-15, version 1.0.47*

Lags really bad and sometimes you can’t even bet when your on the table and on phone you almost can’t use props.

### 1/5 — Please help

*2026-07-14, version 1.0.47*

I logged in today and there's 200 million in chips missing from my account. How do I contact support to get help with this situation cause on the app there is no way to get customer support.

### 1/5 — Don’t expect to win !

*2026-07-14, version 1.0.47*

Been play this game for 6 months now and it just scams you all the time

### 1/5 — Developers

*2026-07-14, version 1.0.46*

Game is a overall scam!! the people that own the game just put money in the pocket they don’t really do anything when something goes wrong. and the support is also pretty terrible. personally don’t buy chips it’s set up to when you buy chips you lose the chips that you bought game is very un real

### 1/5 — Looks great but…

*2026-07-12, version 1.0.46*

Crashed when I entered a game and it takes a while to load

### 2/5 — cant open game straight to black screen

*2026-07-02, version 1.0.46*

when ever i open vegas infinite it doesn’t load and stays on the black screen and i have tried deleting and redownloading and still nothing i have spent a lot of money on this game so please resolve this issue thanks.

### 2/5 — Unplayable mobile app

*2026-07-01, version 1.0.46*

Honestly an impressive amount of glitches and bugs. To be this careless when creating an app and not fix anything after two years is insane. A ton of fun in pc but still will run into similar bugs just not as frequently. Recently I redownloaded and when I tried to play I get nothing but a black screen… tried reinstalling restarting my device clearing my caches and still nothing…

### 1/5 — Kicks you off all the time

*2026-06-27, version 1.0.46*

Constantly kicks you out of the game so you have to sign back in.  By the time you get back to your table, you’ve lost a pile of chips.  Needs a lot of bug fixes before it’s worth playing.

## Most critical reviews (10 lowest-rated)

### 1/5 — Rigged

*2026-08-28, version 1.0.48*

This game is so rigged. They claim it’s not and they use a verified random card generator. But what game of blackjack in any online game or real life gives dealer 21 numerous times in a row followed by upto 10 hands where they get 19/20.
Some people spend real money on this game and it’s obviously rigged. Reported to UK games commission for investigation.

### 1/5 — Game SUX

*2026-08-19, version 1.0.48*

Game is rigged to get you to spend Money,  you lose quickly to keep you buying chips .

### 1/5 — Trouble login in. Customer service sucks

*2026-08-15, version 1.0.48*

I am having login issue from past 1 month and I have complained several times to their customer service. All they say we apologise and close my ticket. Their customer service is super rude. Pathetic experience

### 1/5 — So bad

*2026-08-11, version 1.0.47*

Crashes all the time kicks you off in the middle of tournaments most of time in the middle of a poker hand . When you do get to play you wait for good cards and you still lose .. I mean, you can have a pair of aces in your hand and the other person has a 7 2 off suit most likely the person with the 7 2 will win over your aces. Cause that’s what this game is about. It’s about the algorithm, letting the people with the worst hands win

### 1/5 — scammmmmmmm

*2026-08-07, version 1.0.47*

every time you buy chips you just lose them in 5 mins the game just wants to want you to keep spending more and more money

### 1/5 — Bummer deal

*2026-07-30, version 1.0.47*

Love the game it’s great to play but four out of seven hands played in the game crashes. You get booted back to restart.

### 1/5 — Rigged and Buggy

*2026-07-22, version 1.0.47*

I really like this game, I really do. But it’s become so overwhelmingly obvious that something is amiss. So rigged and buggy. I just can’t anymore. I’m sad to leave, but I just can’t ignore it anymore.

### 1/5 — Great game

*2026-07-19, version 1.0.47*

It’s a fun game to kill time just don’t expect to win a lot of money. It’s definitely designed to get you to pay to play. You’ll lose more than you win specially on the slots.

### 1/5 — Casino one

*2026-07-19, version 1.0.47*

Casino one doesn’t work every time I go to casino one it crashes

### 1/5 — Game crashes on mobile more times then it dont

*2026-07-16, version 1.0.47*

Vr is semi reliable only crashes sometimes but the mobile version is an absolute joke game wont run on i phone 17 pro max updated to latest version of ios tried uninstalling and reinstalling, restarting phone ect nothing helps

## Most praised reviews (10 highest-rated)

### 5/5 — Buble craps need

*2026-08-23, version 1.0.48*

Need buble craps n crapless

### 5/5 — Best game ever

*2026-08-12, version 1.0.48*

Awsome game

### 5/5 — Vegas infinite

*2026-07-21, version 1.0.47*

Love this game

### 5/5 — Relax

*2026-07-04, version 1.0.46*

Best game ever

### 5/5 — Warning

*2026-06-19, version 1.0.46*

This is the worst bad beat game ever you can have good hands and the worst hand always beats you at the end  I don’t recommend this game

### 5/5 — :)

*2026-06-08, version 1.0.45*

i’ve been playing this game on vr for years. glad it came to mobile because now i don’t have to wear a headset all day

### 5/5 — Best game ever

*2026-05-22, version 1.0.45*

I first played this on my quest vr and fell in love immediately, very fun and you can meet good ppl however you will run across racism ppl throwing the n word around and nothing is done about it, besides that very good game you can tell they put a lot of hard work into it.😜

### 5/5 — Bubble craps

*2026-05-22, version 1.0.45*

Add bubble craps

### 5/5 — Not great

*2026-05-21, version 1.0.45*

Game is rigged to so you can keep buying chips . Better slot games that you can win more often

### 5/5 — Games amazing if you love to gamble

*2026-03-10, version 1.0.42*

Great game to meet new friends or just to have a great time with your current friends. All in all games amazing.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*
