# Vela Electric Bikes — Your bike’s app companion > Electric bike companion app for managing settings and monitoring ride data. (iPhone/iPad app by Vela Bikes USA LLC.) - Source: https://appshunter.io/ios/app/vela-electric-bikes/id1512037858 (this page in markdown: same URL + `.md`) - Developer: [Vela Bikes USA LLC](https://appshunter.io/developer/1610350863) - Category: Lifestyle, Sports - Price: Free - Rating: 4.33/5 from 6 App Store ratings · 15 written reviews indexed - Age rating: 4+ - Requires: iOS 14.0 · 49 MB - Languages: English - Released: 2020-08-04 - Data updated: 2026-07-07 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/vela-electric-bikes/id1512037858/reviews.md ## What is Vela Electric Bikes? The Vela Bikes App is your companion to your Vela 2 electric bike. Features include: Adjust between power assistant modes (High, Low, Auto, Off). Unlock your Vela and start your ride with a simple tap of the unlock. Trip information (distance). Monitor your speed and battery levels. Access Vela’s Fast Charging Network (São Paulo, Coming Soon: NYC). Rider profile. ## Key features - Adjust power assistant modes - Unlock bike with a tap - Track trip distance - Monitor speed and battery - Access charging network - Manage rider profile ## Recent user reviews (10 of 15) All indexed reviews: https://appshunter.io/ios/app/vela-electric-bikes/id1512037858/reviews.md ### 1/5 — Horrible. No support *2025-03-25* I bought four of these bikes over the years and loved them until they started having issues and the company does not support their product. Almost $8,000 down the drain. In my opinion, any money spent on this company. A waste and you should avoid like the plague. ### 5/5 — Pairs fast and easily with bluetooth *2023-08-05* Love the quick buttons to lock and change the assistance. ### 5/5 — Amazingly simple *2023-07-29* Just pair it and have fun! ### 3/5 — Conectividade perdida *2023-04-17* De uma hora pra outra o celular parou de conectar com a bicicleta via bluetooth. Estou com a bicicleta inutilizada. ### 5/5 — Great app *2022-07-06* Love my Vela bike and the new app updates ROCK! I have been very happy with the improved controls / smoothness. ### 1/5 — Updated app works great *2022-07-05* Upgrades to new and smoother power curve are wonderful :) ### 1/5 — Unable to use the app *2022-06-25* Since Vela released a new firmware, I have been unable to use the app as the updating process does stay blocked at 99%. ### 1/5 — Tão de brincadeira? *2022-04-12* Não dá nem pra fazer o Log In pelo app. Tentei usar “sign in com apple” - Volta pra página zero todas as vezes que clico “ok”. Vergonhoso. ### 1/5 — Nao conecta com a bike *2022-02-19* A versão nova do app simplesmente não conecta com o celular. Como faço agora? ### 1/5 — Vela 2 deixa na mão! *2021-12-15* Segunda vez que fico com a bike travada sem conseguir usar a bike por falta de conectividade. A Vela 1 era ótima, a Vela 2 só tristeza! ## Frequently asked questions about Vela Electric Bikes ### What can I do with the Vela Electric Bikes app? The Vela Electric Bikes app allows you to adjust power assistant modes, unlock your bike, monitor speed and battery levels, track trip distance, and access the Vela Fast Charging Network. You can also manage your rider profile. ### Is the Vela Electric Bikes app free to download? Yes, the Vela Electric Bikes app is available for free. It is compatible with iPhone and iPod devices. ### How often is the Vela Electric Bikes app updated? The Vela Electric Bikes app was last updated on August 8, 2023, with version 2.2.2. Updates typically include bug fixes and feature enhancements. ### What devices support the Vela Electric Bikes app? The Vela Electric Bikes app is supported on iPhone and iPod devices. It has an age rating of 4+. ### Does Vela Electric Bikes app have ads? No, the Vela Electric Bikes app does not contain advertisements. It is a free application with no in-app purchases or ads. ### What is the user rating for Vela Electric Bikes? The Vela Electric Bikes app has a rating of 4.2 stars based on 5 ratings, indicating a generally positive user experience. ### Can I access the charging network with the Vela Electric Bikes app? Yes, the Vela Electric Bikes app allows you to access Vela’s Fast Charging Network. Currently, this is available in São Paulo, with NYC coming soon. ## Version history (last 5 releases) ### 2.2.2 — 2023-08-08 General improvements and bug fixes ### 2.2.0 — 2023-07-26 Release Notes for Vela App - Version 2.2.0 18/07/23 Vela is excited to introduce the latest update, packed with bug fixes, new features, and improved user experience. Here's what's new: Fixed Translation Bugs: Addressed several translation issues to ensure a smoother and more accurate multilingual experience. Regen Braking for Vento e X Models: We've added a highly anticipated feature that allows regenerative braking for Vento e X models. Now, users can maximize the efficiency of their rides and contribute to a greener future. Improved Pairing Experience: We've made significant enhancements to the pairing process, especially when multiple bikes are available. Connecting and managing your bikes within the app is now more intuitive and seamless. We appreciate your feedback and support in making Vela App even better. If you have any suggestions or encounter any issues, please don't hesitate to reach out to our support team. Enjoy the latest update, and happy cycling! ### 2.0.2 — 2022-11-23 Fixed bug where battery was not displayed after iOS 16.1 Fixed bugs in profile editing ### 2.0.1 — 2022-10-18 - Portuguese translation - Melhorias e correções de bugs ### 2.0.0 — 2022-10-06 Improved visual layout. Improved power assistant modes. Trip information (distance). 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-07.*