# Vélhop — Libre-service

> Shared bike rental service for Strasbourg Eurometropole. (iPhone/iPad app by Strasbourg Mobilites Velo.)

- Source: https://appshunter.io/ios/app/velhop/id6466035528 (this page in markdown: same URL + `.md`)
- Developer: [Strasbourg Mobilites Velo](https://appshunter.io/developer/1706834469)
- Category: Travel
- Price: Free
- Rating: 3.50/5 from 14 App Store ratings · 36 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 100 MB
- Languages: American English, Basque, Bosnian, Catalan, Croatian, Czech, Dutch, French (France), Galician, German (Germany) and 14 more
- Released: 2023-10-26
- Data updated: 2026-09-09
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/velhop/id6466035528/reviews.md

## What is Vélhop?

Rent a shared Vélhop bike!
Discover the new Vélhop bike-sharing system, a service provided by the Strasbourg Eurometropole!
Choose from more than 30 Vélhop stations throughout the Eurométropole of Strasbourg, allowing you you to rent a Vélhop anywhere in the Eurométropole de Strasbourg.

Quick and intuitive, rent a Vélhop 24/7 within the Vélhop bike-sharing system!
Download the app, sign up, add your payment method, scan the QR code on the bike and off you go!

Ride a healthy & sustainable form of mobility from €0.30 per hour!
Vélhop bike-sharing is an A-A system: the bike has to be returned to the starting station. The maximum period of rental is 24 consecutive hours.

## Key features

- Rent shared bikes
- Over 30 rental stations
- 24/7 availability
- Quick and intuitive rental process
- Sustainable mobility option
- Hourly rental plans

## Recent user reviews (10 of 36)

All indexed reviews: https://appshunter.io/ios/app/velhop/id6466035528/reviews.md

### 5/5 — Bien

*2026-08-26, version 1.1*

Tres facile

### 5/5 — Tourist Use

*2026-06-19, version 1.1*

Great way to get around the city. Easy to use. Just down load the app prior to use to allow for registration teething issues. Unlike my idiot mate Gibbo

### 1/5 — Awful

*2026-06-05, version 1.1*

The app never sent me a PIN as requested. Tried several times and then it gave me an error that I had requested too many. Completely useless.

### 1/5 — App developers didn’t think too long do they?

*2026-05-28, version 1.1*

Please can we just think critically. What is the reason I would need to rent a bike? Probably because I’m not from where I’m trying to rent the bike. This means I probably won’t have a phone number where I’m trying to rent the bike. Why is the only possible way to verify my identity by using my phone number then???

### 5/5 — Découvrir la ville

*2026-05-25*

Quel meilleur moyen de découvrir Strasbourg qu’à vélo avec Velihop. Tout est fait pour faciliter la prise en main que l’arrêt temporaire ou le retour. Seul bémol: pourquoi ne pas avoir le droit de le déposer à n’importe quelle station au retour… Merci Velihop et merci Strasbourg.

### 5/5 — Fun ride

*2026-05-21, version 1.1*

If you have a US number, call customer service so they can send the code to your phone. After we got the code, we found the bikes, and had a great ride. The address on the map was not correct, but we found it just one block over. The parking feature charged us a fee, but when I called customer service, they were super helpful and reversed it. Fun service, so grateful that you have that available for us to use.

### 1/5 — Aucune utilité si il faut rendre le vélo à la station d’origine.

*2026-05-14*

Qui a besoin d’un vélo pour se déplacer si il faut le rendre au point de départ ? Personne 😂 on se déplace d’un point À à un point B, c’est la seule ville de France avec un système aussi mal fait….

### 5/5 — Top ! Bon vélo et pas cher

*2026-05-03*

Le plus compliqué, ça a été d’en trouver un car les week-ends de beau temps un peu compliqué de choper un vélo, ils sont pratiques maniable avec sept vitesses. Il faudra en mettre plus à disposition sur strasbourg.

### 5/5 — Parfait et facile d’utilisation

*2026-04-25*

Vélos en bon etat, facile d’utilisation et pas très cher quand on garde le vélo tout la journée !

### 1/5 — Unusable for Americans

*2025-09-29, version 1.1*

Visiting Strasbourg from the states. Thought that it’d be cool to bike around the city however this app is not for Americans. You cannot register with an American number. Shame.

## Frequently asked questions about Vélhop

### How do I rent a bike with Vélhop?

To rent a bike with Vélhop, download the app, sign up, add your payment method, and then scan the QR code on the desired bike. You can rent bikes 24/7 from over 30 stations.

### What is the cost of renting a Vélhop bike?

Renting a Vélhop bike costs from €0.30 per hour. The pricing is designed to be affordable for short-term, sustainable travel within the Eurometropole.

### Where can I return a Vélhop bike?

Vélhop operates on an A-A system, meaning the bike must be returned to its starting station. This ensures a consistent availability of bikes at all designated locations.

### What is the maximum rental period for a Vélhop bike?

The maximum period for renting a Vélhop bike is 24 consecutive hours. This allows for flexibility for longer trips or day-long use.

### What devices is Vélhop available on?

Vélhop is currently available on iPhone and iPod devices. Users with these devices can access the bike-sharing service conveniently.

### How often is Vélhop updated?

The Vélhop app was last updated on December 13, 2023, with version 1.1. This indicates regular maintenance and potential feature improvements.

### What is the age rating for Vélhop?

Vélhop has an age rating of 4+. This suggests the app is suitable for a wide range of users, including younger individuals with adult supervision.

### Does Vélhop have ads?

No, Vélhop does not contain advertisements. Users can enjoy an ad-free experience while renting bikes.

## Version history (last 2 releases)

### 1.1 — 2023-12-13

updated translations

### 1.0 — 2023-10-26

No release notes.

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## Related topics

[strasbourg mobilites velo](https://appshunter.io/ios/topics/strasbourg-mobilites-velo) · [cts transports strasbourg](https://appshunter.io/ios/topics/cts-transports-strasbourg)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*
