# Velvet Cream — user reviews

> 6 indexed App Store user reviews of Velvet Cream by Horizon Managed Services, LLC, rated 3.00/5 from 23 ratings.

- Source: https://appshunter.io/ios/app/velvet-cream/id1495798783/reviews
- App overview in markdown: https://appshunter.io/ios/app/velvet-cream/id1495798783.md
- Rating breakdown: 5★ 11 · 4★ 0 · 3★ 0 · 2★ 2 · 1★ 10

## Most critical reviews (6 lowest-rated)

### 1/5 — Not user friendly

*2023-09-02*

Doesn’t remember information even if choose to save information. Apple Pay not applicable. Hard to find menu options. Definitely needs updates.

### 1/5 — Is there a trick to customizing your order?

*2022-06-19*

I see that you can add stuff to your burger but don’t see a way to remove stuff.  For instance, I don’t like lettuce and tomato on my burger, but I can’t figure out a way to remove it.    What am I missing?  Thanks!

### 1/5 — Account login

*2020-10-11*

I can’t setup a login account on your app because I can’t figure out how to format my mobile number. Please advise.

### 2/5 — Needs order verification

*2022-05-03*

The checkout page should list what ingredients/flavors have been selected for each item. We ordered three shakes that were just listed as shakes. Unfortunately, while we were choosing the flavors they got mixed up in VERY strange concoctions. I would like to verify all of that info before ordering, so there are no mistakes.  The Dip is awesome, but I won’t be ordering again until I can verify what we are getting.

### 2/5 — Unusable

*2021-08-30*

There is no way to register for an account, as error messages pop up for correct email address.

### 5/5 — Love The Dip

*2020-04-06*

I didn’t realize David had created an app for the dip. Shame on you for not telling anyone.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-08.*