# Veme.ly: Video Subtitles — user reviews > 109 indexed App Store user reviews of Veme.ly by Veme.ly Marketing Inc., rated 4.60/5 from 377 ratings. - Source: https://appshunter.io/ios/app/vemely-video-subtitles/id1249072419/reviews - App overview in markdown: https://appshunter.io/ios/app/vemely-video-subtitles/id1249072419.md - Rating breakdown: 5★ 312 · 4★ 25 · 3★ 11 · 2★ 7 · 1★ 22 ## What do users think of Veme.ly? Overall sentiment: mixed **Pros** - 👍 Easy to use - 🚀 Quick video editing - 💡 Useful features like subtitles and progress bars - 🔥 Great for content creators and social media managers - 😊 Positive user experience **Cons** - 🐛 Bugs and glitches with subtitles and exporting - 💰 Misleading free trial and forced subscriptions - 🤔 Confusing user interface and navigation - 🔍 Limited functionality in free version **Commonly reported bugs** - Subtitles not working correctly - Exporting issues and video not saving properly - Crashes and app not functioning as expected - Compatibility problems with edited videos **Most requested features** - Add music/audio support - Improve subtitle accuracy and customization - Increase video upload length limit - Provide better free trial experience ## Newest reviews (12 of 109) ### 3/5 — No support to sort out issue *2021-05-31, version 4.7* I loved this app before. But since I bought a more expensive subscription I can no longer use the features or access my account. Contacted support and had 1 reply, that was 3 weeks ago and since then nobody seems to want to help me with the issue. ### 3/5 — Subtitles *2021-04-22, version 4.7* When I export the video the subtitles towards the end of my video are removed. I also don’t like that subtitles are in caps lock. I should be able to edit that. Also it doesn’t recognize background music and adds subtitles to the music and I had to manually remove it 🤦🏾‍♀️🤦🏾‍♀️🤦🏾‍♀️ ### 1/5 — Not good *2021-02-09, version 4.7* I downloaded the app about a week and uploading a video of 2:45 length (to add subtitles )it’s impossible without upgrading to a golden membership . I’ve asked for support and they help nothing. ### 1/5 — Not even one try without billing information *2021-01-26, version 4.7* I wanted to try once just to see if the app was what I wanted, but there’s was nothing I could do without giving my billing information. They should at least give you one try, 3 days of trial is good, but I didn’t want to give away my billing information for something I dont even had the chance to see. ### 1/5 — Stay away! No free trial and steals your money *2021-01-09, version 4.7* I came for a free trial, I was automatically subscribed for a year and it’s charging me monthly and I can’t unsubscribe from anywhere. ### 1/5 — Odd app. *2020-12-23, version 4.7* No option to sign up, only sign in. ### 1/5 — Propaganda enganosa *2020-12-09, version 4.7* A gente assina pra fazer as legendas mas não somos avisados que só temos direito a um minuto de legenda! Pra mais minutos precisamos comprar! Exigo um reembolso. ### 1/5 — just don’t do it. *2020-12-09, version 4.7* literally about to cry because i’m so frustrated with this app. followed the tutorial to a t but the subtitles disappear after i wait the two minutes it takes to export. i’ve tried multiple times. ### 1/5 — They force you to update then remove features *2020-11-13, version 4.6* Updated review: Yet again they force you to update and remove features. This is the second time they have done this. Clearly they don’t read reviews. If you are like me and get slightly annoyed when an app forces you to update, and then when you open up the newly updated app it turns out they REMOVED features… Then this app is absolutely not for you. ———- Original review: I hate it when apps suddenly lock you out and force you to update... then when you update the app, you open it up only to find they have removed features. (E.g. even something simple, like cropping a video) I would give this -10 stars if I could. Shame because you can tell they put a lot of thought into this. They just obviously don’t consider the customer and seemingly enjoy bullying people into updating (and then removing things when people comply). Use a different app for video memes, like mematic. They used to be inferior, but now they are better. ### 1/5 — Terrible app *2020-11-07, version 4.6* They force you to buy a subscription in order to add subtitles!! I was trying to make my video accessible for the Deaf and Hard of Hearing but I have to pay?! ### 2/5 — Wonder but a few big things to fix... *2020-11-05, version 4.6* 1. Once my videos get uploaded I have a lip sync lag and so I have to use another tool to extract the audio and correct the problem. 2. The subtitles are great but so often the full stops are in the wrong place and many little things to correct. Honestly great but I hope you keep working on this. ### 1/5 — É golpe! Não baixem *2020-11-04, version 4.6* Dizia que eu teria alguns dias de degustação e se cancelasse não seria cobrada. Cancelei poucos minutos depois de usar o app porque ele é horrível e ainda assim me cobraram um mês de assinatura. ## Most critical reviews (10 lowest-rated) ### 1/5 — No good *2024-05-10, version 4.7* No good ### 1/5 — THEY WILL CHARGE YOUR ACCOUNT *2023-06-02, version 4.7* DO NOT DOWNLOAD THIS APP THEY WOLL CHARGE YOUR ACCOUNT $79.99 for the yearly subscription. THIS APP should be deleted from the App Store and with 376 reviews that will be my job to have it removed! ### 1/5 — Cheater *2022-05-15, version 4.7* You said its 3 days free trial,when i gave card,instantly cut the amount and after that did not provide me proper work ### 1/5 — Complicated and not good *2022-04-26, version 4.7* Inflexible, inaccurate and you can’t do a thing with subtitles. Too many steps etc etc… AND they charged me 5 seconds into the ‘free trial’. Total rip off. ### 1/5 — Says you get 5 video credits to use before paying… *2022-01-19, version 4.7* Then doesn’t allow you to use them?????? God awful software anyways save your money. Tik tok does this a million times better, and the only reason i paid for this is because I couldn’t save tik toks with captions included I want my money back ### 1/5 — Don’t download this, seriously *2021-12-07, version 4.7* This app has Extremely misleading information, DONT bother downloading unless you intend on paying ridiculous money for services that are free elsewhere, and there is no free trial even. App won’t let me unlink my Facebook now, and it is tracking my personal information. Tried to unlink it from Facebook and it says ‘error’. Total scam, and impossible to cancel. ### 1/5 — Horrible paid app *2021-11-23, version 4.7* Where to start 1) I couldn’t easily copy and paste the subtitles to put in a word doc. None of the FAQ has any mention of this as they all want to copy it to my cloud drive which is full or a word dox, which wasn’t working. After poking at it for 20 minutes I managed to get it to google drive and copy it over to my google docs. Then came the second problem 2) I was doing reviews of places and the amount of periods, incorrect numbers and overall subtitling was abhorrent. With the amount of time I spent on this I might have well typed it up myself. I can’t believe this is a payed app Overall: ABSOLUTELY NOT WORTH IT ### 1/5 — Not free *2021-05-20, version 4.7* It’s making me pay. I just need to use this app once for a school project and it’s making me pay for it. ### 1/5 — Money! *2021-05-03, version 4.7* Could you at least warn me if it costs or make the app cost itself smh ### 1/5 — No free trial period *2021-02-12, version 4.7* I was charged for 1 month’s subscription on the first day even I thought I had 3 days free trial. It appears that the free trial was only for the year’s subscription. Who on earth would like to purchase an app without trying it first? I even didn’t like it as it was too complicated to use it. ## Most praised reviews (10 highest-rated) ### 5/5 — Great software and really easy to use. *2023-04-07, version 4.7* I like this software. It is so easy to use and does all the basic things I need. I also like that you can buy credits and don’t have to subscribe which is perfect for a casual user like me. ### 5/5 — perfect for any mobile market creator *2022-11-29, version 4.7* This App is INSANE! UNLIMITED POTENTIAL! In a matter of months i was able to create a whole music platform on ig to promote local talent. ### 5/5 — Works great *2022-06-12, version 4.7* It does the job. Very easy and intuitive. Even I can figure it out. ### 5/5 — Amazing user experience *2021-07-02, version 4.7* So many features Super easy to use ### 5/5 — AMAZING customer service!! *2021-02-13, version 4.7* First, this app is SO easy to use. I do social media posts for an internationally known author amd speaker. I use Veme.ly to put borders and a header plus .srt captions file. I have not found ANY other program I could use and get just what I want so easily! Occasionally I run into an issue. I start a help chat amd always get a response. Recently I was having fits and Hassan called me from Canada and had me back on track in around ten minutes. Tell me another developer who does that. I don’t know one. Just fantastic. ### 5/5 — This app is more than subtitles! *2021-01-06, version 4.7* After searching around for several apps, someone recommended this one and I love it! The tutorials are great, it becomes pretty intuitive quickly, and the subtitles are the most accurate I’ve found so far! Plus they’re easy to edit and adjust the time for. I have the intro version now, and will likely be upgrading soon. Plus if you have questions the customer support is unparalleled, they are fast to respond and very nice too. ### 5/5 — The Best *2021-01-05, version 4.7* Easy to use and a high quality app. I will be using this for all of my social media micro-content ### 5/5 — Just gets the job done *2020-12-12, version 4.7* Quick, simple, effective ! ### 5/5 — Love it *2020-07-11, version 4.4.2* Just started using it and really easy to use for making Gary Vee type videos on IG. Loved this app and think others are going to love it. ### 5/5 — Experiência ruim *2020-06-24, version 4.4.1* Paguei anual mas o aplicativo é muito difícil de utilizar. Sempre que finalizo um projeto tenho dificuldade de exportar. Dá erro. E o suporte demora a responder. Estou desde ontem esperando resposta e nada. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-03.*