# VendElectric

> Find and pay for EV charging without network subscriptions. (iPhone/iPad app by Rolec Services Ltd.)

- Source: https://appshunter.io/ios/app/vendelectric/id1492980500 (this page in markdown: same URL + `.md`)
- Developer: [Rolec Services Ltd](https://appshunter.io/developer/1573027441)
- Category: Navigation
- Price: Free
- Age rating: 4+
- Requires: iOS 12.0 · 38 MB
- Languages: American English
- Released: 2022-05-24
- Data updated: 2026-09-10
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/vendelectric/id1492980500/reviews.md

## What is VendElectric?

Quickly find an EV charge point close to where you are or on your route and start a charge effortlessly without the need to subscribe to a network. 

- PAYG EV charging with no membership or subscription required.
- Map or list view to find your closest charge point
- Filter between public, private and available charge points
- Quick find search bar for point ID or location. 
- View a live status of your charge session and power rating.
- Charge session history
- Favourite your regular charge points
- Wallet balance and easy top-up
- Report faults and send feedback

## Key features

- Pay-as-you-go EV charging
- No membership or subscription needed
- Map and list charge point views
- Filter by public, private, and availability
- Live charge session status
- Charge session history
- Favorite charge points

## What do users think of VendElectric?

Overall sentiment: negative

**Pros**

- 👍 Worked perfectly (rare)
- 👍 Refunded excess money (eventually)
- 👍 Charged overnight (sometimes)

**Cons**

- 🐛 App doesn't work
- 🐛 Chargers don't work
- 🐛 Takes money, doesn't charge
- 🐛 Poorly designed app
- 🐛 Unresponsive support
- 🐛 Difficult sign-up process
- 🐛 Frequent errors
- 🐛 App crashes
- 🐛 No Apple/Google Pay
- 🐛 Charges by time, not kWh
- 🐛 Double charging
- 🐛 Withholding funds
- 🐛 Unintuitive UI
- 🐛 No customer care outside hours
- 🐛 Useless error messages
- 🐛 Can't cancel charge
- 🐛 Offline chargers
- 🐛 Inaccessible locations
- 🐛 Expensive rates
- 🐛 Prepay required
- 🐛 App logs out frequently
- 🐛 Password reset broken
- 🐛 No billing history
- 🐛 Phantom charge sessions
- 🐛 Requires personal details repeatedly
- 🐛 No RFID/contactless
- 🐛 Charging stops unexpectedly
- 🐛 App doesn't remember details
- 🐛 Payment failures
- 🐛 No guest charging option
- 🐛 Outdated interface

**Commonly reported bugs**

- App hangs with blank screen
- Charger shows unavailable when in use
- App doesn't connect to charge
- Money taken but not applied to balance
- Charger offline in app
- Car stopped charging after partial charge
- App signs out unexpectedly
- Password reset not working
- Buttons don't respond
- No password reset email
- Error after error
- App freezes
- App doesn't accept card details
- App doesn't take Apple Pay
- App shows charging from multiple stations incorrectly
- App doesn't allow adding funds
- App crashes repeatedly
- App doesn't remember car details/favourites/payment
- App doesn't allow guest registration
- App fails to save preferences
- App timer ticks down without delivering electricity
- App doesn't allow cancelling charge without losing prepaid amount
- App doesn't show live status of kWh added or battery %
- App shows 'taking longer than expected' indefinitely
- App shows phantom charge sessions
- App doesn't remember password
- App doesn't support Apple Pay/Google Pay
- App requires personal details each time
- App doesn't work for guest or registration
- App makes it impossible to cancel a charge
- App doesn't allow charging past 8 hours
- App doesn't remember card details
- App frequently fails to start charge
- App is slow and clunky
- App doesn't work with special characters in password
- App doesn't allow anonymous charging
- App doesn't support contactless payment
- App doesn't allow charging anonymously
- App doesn't allow guest use
- App doesn't allow guest registration
- App doesn't allow guest use
- App doesn't allow guest use
- App doesn't allow guest use

**Most requested features**

- Replace current provider
- Improve app design
- Provide responsive customer support
- Implement contactless payment
- Support Apple Pay/Google Pay
- Allow anonymous charging
- Improve error message clarity
- Add live kWh status
- Add billing history
- Allow saving charger details
- Improve password reset functionality
- Integrate with Octopus Energy or Zapmap
- Offer RFID card option

## Recent user reviews (10 of 77)

All indexed reviews: https://appshunter.io/ios/app/vendelectric/id1492980500/reviews.md

### 1/5 — Can’t register

*2026-06-26, version 1.2.5*

Can’t Register on the app …

### 1/5 — Delete account

*2026-04-23, version 1.2.5*

Where is the option to delete my account? I can’t even figure out how to contact your support as none of the options on the support page relate to account or app support. Please allow users that no longer use your app or chargers to delete their accounts. Very poor app and poor support options

### 1/5 — How to annoy your customers

*2025-06-17, version 1.2.5*

Charged my card £15 three times for a total of £45 and didn’t apply any of the credit to my account so unable to charge at Center Parcs. Not responsive when requesting the money back so going to have to do chargebacks. Quite literally the worst EV charging company I have ever used. Center Parcs need to replace them with someone who actually cares about their customers.

### 4/5 — Charged and refunded

*2025-06-01, version 1.2.5*

The reviews here are so awful I didn’t think it would actually work at Center Parcs. The app is poorly designed with some annoyances but I was able to download and create an account before a trip, loaded some money, started a charge when I got there (which turns on properly at 11pm) and had the excess money refunded shortly after the stay.

### 1/5 — VendElectric have no interest in their customers

*2025-05-24, version 1.2.5*

I really don't know how this company is still in business. There chargers never work. You contact them to tell them the charger is not working and they are not interested. One charger was not working for six months. I contacted them 22 times and then it worked for 20 days and stopped working again. They have no interest in their customers as shown when you speak to them over the phone

### 1/5 — Center Parcs Fixing Issues

*2025-05-22, version 1.2.5*

So many 1-star reviews! Ouch. Good news is that Center Parcs are changing providers and will move to Monta from late June 2025.

### 1/5 — Doesn’t work

*2025-05-10, version 1.2.5*

Various problems.
1 doesn’t show charge points on the map, but enter the location or the Chargepoint number and it shows on the list.
2 trying to use the QR code caused the app to hang.with a blank screen of death.
3 Chargepoint appears to be ok but shows as unavailable on the app even though someone is charging successfully.
4. Doesn’t connect to charge when I try through the app.
5. No support available outside office hours if you can find a number to call.

Odd, because I’ve been successful in the past, but only after similar angst.
The only function that seems to work smoothly is taking your money to build your credit on your account.

### 1/5 — Nothing but hassle.

*2025-05-07, version 1.2.5*

If your at whinfell centre parcs and have issues like I had getting the app/charge point to work just wait till after 11pm and it should work fine.

### 1/5 — Centre Parcs Longleat

*2025-04-20, version 1.2.5*

Abysmal. Did not work, did not refund money added to app when requested, definitely avoid this.

### 1/5 — Terrible Experience

*2025-04-18, version 1.2.5*

Staying at Center Parcs and after several daily attempts I didn’t manage to charge my car once. Spoke to others who were having similar issues. And when paying 49p kWh it makes the move to electric pretty much inefficient. Good job I’ve got a hybrid.

## Frequently asked questions about VendElectric

### What does VendElectric do?

VendElectric helps you find electric vehicle (EV) charging stations near your current location or along your planned route. It allows you to start and manage charging sessions without requiring any network subscriptions, offering a pay-as-you-go model.

### How do I find a charging station?

You can find charging stations using the map view or a list view within the app. There's also a quick find search bar where you can enter a point ID or location. You can filter results to see public, private, or currently available charge points.

### Is there a cost to use VendElectric?

The app itself is free to download and use. You pay for the electricity you use to charge your EV on a pay-as-you-go basis. There are no membership fees or subscriptions required. You can top up your wallet balance within the app to pay for charging sessions.

### What information can I see about my charging sessions?

The app provides a live status of your current charge session, including the power rating. You can also view your charge session history to keep track of past charges. You can also favorite your regular charge points for quick access.

### What if I encounter an issue with a charging station?

If you experience any problems with a charging station, you can report faults directly through the app. You can also send feedback to help improve the service. The app also allows you to view your wallet balance and easily top it up.

## Version history (last 5 releases)

### 1.2.5 — 2023-10-26

Security Update - Email Verification

### 1.2.2 — 2023-02-21

-- UX improvements and bug fixes

### 1.2.1 — 2022-05-26

-- Auto wallet top ups now available in account
-- UX and UI improvements
-- Bug fixes

### 1.2.0 — 2022-03-23

- Update your personal account information
- Return your wallet balance
- Better user account persistence when logged in
- Priority given to payment via wallet if you have positive balance
- Additional feedback when scanning QR code
- Bug fixes and UI improvements

### 1.1.6 — 2021-12-17

UX and UI improvements

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## More apps by Rolec Services Ltd

- [BerthVend](https://appshunter.io/ios/app/berthvend/id1573027439)
- [QUBEV Smart](https://appshunter.io/ios/app/qubev-smart/id1670415083)
- [Rolec EV Connect](https://appshunter.io/ios/app/rolec-ev-connect/id6443904281)
- [Rolec EVO](https://appshunter.io/ios/app/rolec-evo/id6740137069)
- [Rolec Connect](https://appshunter.io/ios/app/rolec-connect/id6742486045)

All apps by Rolec Services Ltd: https://appshunter.io/developer/1573027441

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*