# Veo Cam — user reviews > 89 indexed App Store user reviews of Veo Cam by Veo Technologies ApS, rated 4.70/5 from 1,534 ratings. - Source: https://appshunter.io/ios/app/veo-cam/id1539653141/reviews - App overview in markdown: https://appshunter.io/ios/app/veo-cam/id1539653141.md - Rating breakdown: 5★ 1,289 · 4★ 130 · 3★ 33 · 2★ 17 · 1★ 65 ## What do users think of Veo Cam? Overall sentiment: negative **Pros** - 🚀 Excellent camera and support - 👍 Clean version - 👍 Useful tool **Cons** - 🐛 Lagging and failing to load footage - 🐛 Unable to connect with kids' team - 🐛 Temperature not displayed after update - 🐛 AirPlay not working - 🐛 App won't start after update - 🐛 Recording stops randomly - 🐛 Unable to connect camera to app - 🐛 Overheating and not recording - 🐛 Connection drops after update - 🐛 Playback issues (stuttering, unable to skip) - 🐛 Bluetooth connection issues - 🐛 Subscription issues (double charges, unable to access) - 🐛 Customer service is poor and unresponsive **Commonly reported bugs** - App crashes after updates - Camera connection issues after updates - Subscription issues (double charges, unable to access) **Most requested features** - Allow players to download and edit games without a camera - Add in-app video playback instead of just browser - Add feature to move players on the field like a palette ## Newest reviews (19 of 89) ### 2/5 — Das letzte Update hat ein Bug *2025-06-04* Temperatur wird nicht mehr angezeigt, fehlerhafte Ware ### 2/5 — Need to be able to pause uploads. *2024-12-08, version 3.3.3* Still baffels me as to why the veo cam has to upload previous recordings while live streaming a game. Just a basic feature request that keeps being ignored. ### 1/5 — Update: latest release does not fix APN settings problem *2024-10-16, version 3.3.2* 3.3.0 not properly tested, as with 3.2.9 and 3.2.10 Release notes are fantasy. 3.2.10 claims to have improved submit requests or feedback, but it removed the functionality altogether. Previously, taking a screenshot would bring up the dialogue, now it doesn't. 3.3.0 did fix preview, but Instant playback is full screen in portrait mode, which is weird, and in landscape it is larger than the phone screen and the on-screen controls and icons drift side to side. It also overlays a second Veo logo. There is an APN settings are but it doesn't do anything. It just shows Default and tapping on it just causes it to flash, and no part of the APN settings allows changes. 3.2.9 broke preview and instant playback. 3.2.10 didn't fix them. See bug report and support request. Preview starts fine but when you open fullscreen mode, instead of switching to landscape, it immediately switches to portrait with a squeezed and distorted image and it does not change if the phone is rotated. For instant playback, it used to immediately switch to landscape now it opens in portrait orientation and does not change as the phone is rotated. Please test all app features before releasing. ### 1/5 — SAV CATASTROPHIQUE *2024-09-26* SAV CATASTROPHIQUE 1 mois et demi et toujours pas d’activation alors que tout est payé (le service encaissement lui fonctionne parfaitement). Le BALMA SC ne peut toujours pas utiliser son matériel. FUYEZ chez la concurrence par exemple PIXELLOT qui eux semblent bien plus professionnels. ### 1/5 — Zahlung ohne Leistung *2024-09-23* Seit 8 Wochen liegen 1.800€ bei VEO und wir können unser Abo noch immer nicht nutzen. Mehrere Anrufe mit dem Vertrieb und Kundensupport führen zu nichts. Anscheinend ist unser Ticket auf der höchsten Eskalationsstufe. Seit Wochen passiert nichts. Eine riesen Frechheit! ### 1/5 — Veo 3 bekommen ohne SIM Card toom *2024-09-21* Ich versuche seit Wochen jemanden zu erreichen. Es fehlt der SIM Card Schlitten. ### 1/5 — 3.3.0 not properly tested, as with 3.2.9 and 3.2.10 *2024-09-18* Release notes are fantasy. 3.2.10 claims to have improved submit requests or feedback, but it removed the functionality altogether. Previously, taking a screenshot would bring up the dialogue, now it doesn't. 3.3.0 did fix preview, but Instant playback is full screen in portrait mode, which is weird, and in landscape it is larger than the phone screen and the on-screen controls and icons drift side to side. It also overlays a second Veo logo. There is an APN settings are but it doesn't do anything. It just shows Default and tapping on it just causes it to flash, and no part of the APN settings allows changes. 3.2.9 broke preview and instant playback. 3.2.10 didn't fix them. See bug report and support request. Preview starts fine but when you open fullscreen mode, instead of switching to landscape, it immediately switches to portrait with a squeezed and distorted image and it does not change if the phone is rotated. For instant playback, it used to immediately switch to landscape now it opens in portrait orientation and does not change as the phone is rotated. Please test all app features before releasing. ### 1/5 — Customer service is terrible! *2024-09-13, version 3.2.10* Waited on the phone on hold for an hour just to be asked to leave a message. Trying to get our camera connected we have a clubhouse. We have a camera. The app tells us that we cannot connect that camera to the clubhouse. Tried calling to talk to somebody, they made you think that you were going to talk to someone by saying you are CALLER number 19 you are calling her number five. You are call her number two as soon as you are the person to talk to they send you to voicemail. ### 1/5 — 3.2.9 broke preview and instant playback. 3.2.10 didn't fix them. *2024-09-05* See bug report and support request. Preview starts fine but when you open fullscreen mode, instead of switching to landscape, it immediately switches to portrait with a squeezed and distorted image and it does not change if the phone is rotated. For instant playback, it used to immediately switch to landscape now it opens in portrait orientation and does not change as the phone is rotated. Please test all app features before releasing. ### 1/5 — Arnaque Totale! *2024-08-30* Caméra reçu ce jour. Impossible de lancer un enregistrement ou une preview malgré le caméra est reconnu par mon iPhone 15 pro et mon iPad Pro M2. Aucun technicien n’est disponible! Le vendeur fais le mort! Aucun suivi! Dégoûter 2300€ dans les fesses! ### 1/5 — Kamera nicht einsatzfähig *2024-08-28* Ich habe die Kamera vor 3 Wochen erhalten und kann sie immer noch nicht nutzen, da die Registrierung im Vereinsheim nicht funktioniert. Trotz Telefonat mit Hotline und zahlreichen Chats wird man nur mit „das Problem wird bearbeitet“ vertröstet! ### 2/5 — Great camera, horrible company *2024-08-17, version 3.2.8* The camera, software, analytics, ability to make and share highlights are all awesome when they work. Their costumer service is horrible. It took a week or so to get my first camera to work. That camera fell in the wind and broke and I had to pay (a lot) to have it replaced. The camera I got did not work after a software update. I spend 2 months trying to get veo to help me fix the issue. They gave me the same trouble shooting steps over and over for 2 months. I missed probably 30 games over that time while parents kept questioning me while they were paying for a subscription for a camera that doesn’t work. I didn’t realize until recently that veo charged me 2x for my subscription and I let them know last week and it has not been fixed. My subscription was also not prorated for the time I missed while my camera did not work. It worked well for the rest of the soccer season. Then in June I contacted VEO because my account was listed as a “team plan” but I paid for a more expensive “club plan” to accommodate all of my teams. In July of this year I got a message that my subscription had auto renewed, and I paid for it. But at the same time my account says I will be charged again on August 18th. I only have one account and one camera. The subscription worked for a few days then stopped. When I check my account it says I was billed 2x for my subscription but only one charge has shown up on my credit card thankfully. I contacted veo again on Sunday because despite the bill saying I paid for 2 club subscriptions, I am locked out for having 0. I called twice and was dismissed, saying they will get to it when they get to it. I am again in a place where the parents of the players on my team are complaining about paying thousands of dollars for technology that doesn’t work. Most IT would have an issue fixed immediately especially something like a wrong subscription or a double charge. VEO needs to get their stuff together or I will buy a trade and will recommend trace to my club and opponents. ### 1/5 — Camera doesn’t connect through app *2024-08-15, version 3.2.8* Support is a joke on phone for an hour, chat webpage closes ticket saying the problem had been solved before ever connecting me to an agent ### 1/5 — Useless *2024-05-19, version 3.2.6* Absolutely does not work. At all. Same for Android. We’re looking at league fines because we relied on this garbage to record our matches. Don’t waste your time or money. ### 1/5 — Full of flaws *2024-02-15, version 3.2.2* In the last few weeks something has changed with an automatic update. Now I can’t start a recording on the app. Veo have asked that I send the camera back to have a look. Although they can’t repair if it’s broken. They can only decommission it 😂.Well that’s fabulous. Why don’t I just decommission it myself by chucking it in the bin. LESS THAN A YEAR OLD and bought in good faith by funds raised from parents of a boys football club. ### 1/5 — Don’t buy this product *2024-02-14, version 3.2.2* Had a veo for 3 months it stops working during games and training sessions, customer service is poor and unhelpful ### 2/5 — App isn’t worth it *2024-02-10, version 3.2.2* For players this app is I where near worth it. You might as well go to the website because it just takes you there. Please make it accessible to watch games in the app. ### 1/5 — Customer Service Lacking *2024-01-11, version 3.2.0* Camera and software works okay when the camera actually operates correctly. Data tracking shouldn't even exist for possession or passing related data points it says it takes. I've fact checked by manually tracking possession and passing string stats and it misses several moments of the game. One of our cameras overheats and doesn't even record. It will be fully charged, in off mode (no lights on whatsoever), only for me to return 5.5 hours later to the battery down to 53% and camera temp at 178 degrees. Have been trying to resolve the issue since April with no solution yet. Was told it was a firmware issue and the camera needed to be updated - that didn't fix it. Was instructed to run several diagnostic tests that take a mimumum 16 hours to complete, and no follow up on resolution. It should not be this difficult for the company to realize the camera is faulty and should be replaced. ### 1/5 — Cannot connect *2023-11-14, version 3.1.0* The camera doesn’t connect to the app then worked fine for a week and now back to no connection. Awful for the price we have paid ## Most critical reviews (10 lowest-rated) ### 1/5 — Error recording *2026-08-30, version 3.5.10* Not let me record was ok before, also deleted and added app back on still not working Help ### 1/5 — No longer connects to recent iPhone update *2026-05-23, version 3.5.8* We use it for streaming games, but is now useless for weeks. No longer connects to iPhone hotspots. Taking waaayyyy tooooo looonnngg to fix the known issue! ### 1/5 — Extremely clunky *2026-04-08, version 3.5.8* This app is difficult to navigate, difficult to use and extremely frustrating. Their web version is not much better. ### 1/5 — Poor quality *2025-12-22, version 3.5.6* Trying to watch footage back all does is lag and fail to load ### 1/5 — Not functional for parents *2025-10-26, version 3.5.5* I can’t connect with my kids team. Boo ### 1/5 — AirPlay not working on Veo *2025-05-05, version 3.5.1* Unable to watch my son’s soccer game via airplay to my Apple TV. Looks like this function stopped working. ### 1/5 — Errors *2025-05-02, version 3.5.1* Unable to use my Veo 2 cam as the app won’t start on my iPhone after the latest update - which was allegedly to fix exactly this problem! Thanks Veo… ### 1/5 — ㅇ *2025-04-15* 개쳐느려서 경기 쳐 안봐짐 ### 1/5 — New update awful *2025-01-25, version 3.4.1* 25/1/25 - new update to app almost caused us to throw the camera in the bin as we thought it was broke . ### 1/5 — Latest IOS fail *2024-11-16, version 3.3.3* Updated my iPhone to the latest model (16) and can’t connect despite going through all the troubleshooting. No help from Veo CS (as usual). Revert back to an old iPhone, connects fine ## Most praised reviews (10 highest-rated) ### 5/5 — Camera and Support Top! *2025-06-25, version 3.5.4* We received our new Veo 3 camera a few weeks ago and could not more pleased with the hardware, setup, onboarding and support process. The Veo app is stable and works as advertised! ### 5/5 — Clean version *2023-08-31, version 3.0.0* Newest version wouldn’t connect to the internet at first, but after restarting both camera and app it’s running smoothly. ### 5/5 — Feedback *2023-06-25, version 2.17.1* Excellent ### 5/5 — Muy bien *2023-05-20, version 2.17.0* Una gran experiencia ### 5/5 — Great but…. *2021-08-27, version 1.7.4* I am rating Veo 5* because it is truly fantastic (when not trying to connect through this app) The app doesn’t connect for me and instead gives me a black screen with a small loading circle that never goes away. Once the app is fixed and connects to the camera immediately and reliably, I’ll be completely happy. There are other ways to connect, but I really wish the app worked. I’m wondering if there’s an update soon to fix this???? Anyway! Keep up the great work Veo. The customer service is brilliant and the software is exceptional. Please however, fix the app connectivity issue :) ### 5/5 — “Choose players” grouping *2021-08-23, version 1.7.4* Is there a way to get a sort of update that allows grouping when choosing players. When you have a team of 33 it would be very helpful to be able to click “defenders” that has 12 girls in it rather than having to select everyone whenever trying to highlight a moment. ### 5/5 — Black screen on device *2021-05-30, version 1.6.0* The camera synced no problems last weekend go to use it today and my phone is just black, no picture from the camera. I tried it on 3 phones with the same issue??? ### 4/5 — download without a veto camera *2023-09-10, version 3.0.1* Hi, is it possible to make the app accessible for players? I would like to download a game on my phone but it’s not possible because you must have an account with a camera. When I press the three dots on the video, there’s only “share” and “close menu”. It would be nice to have a feature where you can add a game to your account and edit/download it from there . Thanks ### 4/5 — Utile *2023-09-05* J’attends l’outil pour déplacer les joueurs un peu comme avec la palette sur canal plus. Pour autant, nous l’utilisons très quotidiennement pour nos entraînements et matchs. Parfois, nous avons du mal à la connecter mais globalement je suis satisfait de l’outil VEO. ### 4/5 — Connection problems *2023-03-26, version 2.16.0* Sometimes It won’t connect to my phone and I have to turn of the camera and turn back on, turn off the wifi and turn it back on and really play with it until it decides it wants to let me connect to it…. It’s a pain sometimes --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*