# VeraBank Mobile — user reviews > 421 indexed App Store user reviews of VeraBank Mobile by VeraBank, Inc., rated 4.70/5 from 3,193 ratings. - Source: https://appshunter.io/ios/app/verabank-mobile/id1638976516/reviews - App overview in markdown: https://appshunter.io/ios/app/verabank-mobile/id1638976516.md - Rating breakdown: 5★ 2,688 · 4★ 250 · 3★ 56 · 2★ 53 · 1★ 146 ## What do users think of VeraBank Mobile? Overall sentiment: neutral **Pros** - 👍 Easy to use - 🚀 Convenient features - 💯 Excellent customer service - 🔒 Secure banking - 🎨 Visually appealing **Cons** - 🐛 Glitchy performance - 🕰️ Slow to update - 🔒 Frustrating login issues - 📄 Complicated interface - 🚫 Restricted functionality **Commonly reported bugs** - Frequent app crashes - Login screen freezes - Inconsistent mobile deposit processing - Delayed transaction updates - Compatibility issues with newer devices **Most requested features** - Customizable app layout - Improved bill pay options - Seamless external account integration - Automatic logout timer - Enhanced mobile deposit capabilities ## Newest reviews (20 of 421) ### 3/5 — Long load times *2026-07-22, version 6.0.260300* I like the app, but just to log in I have to restart the app multiple times, and it takes so long. It’s very annoying and frustrating when I’m trying to check funds in my account and it takes like ten minutes. ### 4/5 — Review *2026-07-14, version 6.0.260300* Just need to have card number with purchase ### 5/5 — Simple *2026-07-10, version 6.0.260300* Accomplishes what I need when I need it - mobile deposits works well ### 5/5 — Brayan *2026-07-08, version 6.0.260300* Brayan10. ### 5/5 — Vera Bank *2026-07-07, version 6.0.260300* Good ### 5/5 — Been With VeraBank since UnionState merged with them. *2026-07-07, version 6.0.260300* VeraBank continues the Dreams of Our UnionState Bank’s Vision for Online Banking. So many great possibilities and exciting features are bound within VeraBank’s framework for those who are interested in excellence, security, and everything to meet our financial needs. Thanks for all you do for us my friends! 🧖🏻‍♂️ great observations🌟 2026🇺🇸wonderful banking! ### 5/5 — Great *2026-07-06, version 6.0.260300* Easy, clear ### 5/5 — Absolutely Great *2026-07-01, version 6.0.260300* Absolutely great app ### 5/5 — App *2026-06-28, version 6.0.260300* It’s Great! ### 5/5 — Bank *2026-06-24, version 6.0.260300* Excellent 5star ### 5/5 — Best thing since sliced bread. *2026-06-16, version 6.0.260300* As a self employed business owner I love not have to run to the bank at the end of the day to deposit check! Thank you for making my life easier!!! ### 2/5 — Bill Pay isssues *2026-06-15, version 6.0.260300* This app is great as long as you don’t have to pay any bills. The interface is clunky and seems like they make changes without any quality checks. And it’s no better on the web browser… Jack Henry, the bill payment component, need to go! ### 5/5 — Owner *2026-06-14, version 6.0.260300* The app works very well ### 5/5 — Use app a lot. *2026-06-11, version 6.0.260300* I like it ### 5/5 — Love it *2026-06-09, version 6.0.260300* Amazing ### 5/5 — Great *2026-06-06, version 6.0.260300* User friendly ### 5/5 — Very user-friendly! *2026-06-05, version 6.0.260300* Excellent ### 5/5 — Garrett *2026-06-05, version 6.0.260300* Load ### 4/5 — Businesses Need categories to tag expenses for taxes etc *2026-06-02, version 6.0.260300* This is an excellent app except, 1. because of online payments, businesses need the categorization function on expenses even more than consumers (that have it already) 2. moving the order of accounts is very hard and doesn’t work most of the time. 3. longer time periods to go back for tax purposes. 4. Need work around for older iPhones to see personal accounts. Most companies , even Amazon, have done this for iOS 16. Thanks for an otherwise good functional product. ### 5/5 — Great Banking app! *2026-06-02, version 6.0.260300* Easy to use and navigate! ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t work *2026-05-26, version 6.0.260300* I’d give it a solid 30% access rate. ### 1/5 — Basic functions often not functional *2026-05-21, version 6.0.260300* Needs work. When I ask for help with my mobile deposits, they basically tell me each time to drive 1,700 miles to the bank. ### 1/5 — My thoughts *2026-05-20, version 6.0.260300* I liked the old system better as postings of credit cards was current and didn't take as long ### 1/5 — Horrible *2026-05-03, version 6.0.260300* Don't process your money here . They will rob you ### 1/5 — App *2026-04-30, version 6.0.260300* This is the worst app ever ### 1/5 — Wtf *2025-12-29, version 5.1.251000* The Face ID and passcode feature features require me to reset my password randomly sometimes every couple of weeks ### 1/5 — So slow *2025-12-29, version 5.1.251000* everytime i try to check it never loads or it takes forever to load. it’s every single time! ### 1/5 — Not a good bank to bank with *2025-12-27, version 5.1.251000* I had called to report my information may have been leaked. They locked my account down wouldn’t help in anyway. I had to get a different account at another bank. I would advice don’t tell these people if your information may have been leaked ### 1/5 — Garrett *2025-12-20, version 5.1.251000* Load ### 1/5 — App sucks *2025-12-19, version 5.1.251000* The app won’t even let me onto it, I use to be able to login and see my information and now I can’t even get into it anymore. ## Most praised reviews (10 highest-rated) ### 5/5 — Love it *2026-08-11, version 6.0.260300* Best banking app ever can’t ask for anything more ### 5/5 — Owner *2026-08-10, version 6.0.260300* Excellent ### 5/5 — My Review for VeraBank: *2026-08-01, version 6.0.260300* I have had no issues thus far using VeraBank for my financial troubles! They have amazing customer service and always provide me with the answers I need and they’re definitely worth banking with! ### 5/5 — Miguel *2026-07-27, version 6.0.260300* Un excelente servicio ### 5/5 — My account *2026-07-25, version 6.0.260300* Very convenient and happy to bank there. ### 5/5 — Exceptional *2026-07-25, version 6.0.260300* This app does exactly what I need. It is easy to use and secure. ### 5/5 — Great Service *2026-07-24, version 6.0.260300* We are always pleased with the Staff at the Lakeport VeraBank. They are the most friendly and helpful people we’ve known. They always have a smile on their face. The VeraBank app is so easy to use and we highly recommend it. ### 5/5 — Vera Bank App *2026-07-19, version 6.0.260300* I really like the app, easy to use, great way to manage funds, recognize outstanding balances, etc. I know y’all have a date stamp on the transaction, but what I would like to see also, is the actual time of day it occurred. You time stamp it *ONLY* during the pending mode. I would like to see a time of day stamp *AFTER* it has gone into permanent status. Time of day stamp helps me to eliminate duplicate charges. ### 5/5 — Boss *2026-07-14, version 6.0.260300* I love app verabank ### 5/5 — Cuenta *2026-07-11, version 6.0.260300* Transacción --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*