# Veradigm EHR Mobile — user reviews > 25 indexed App Store user reviews of Veradigm EHR Mobile by Allscripts Healthcare Solutions Inc, rated 1.23/5 from 39 ratings. - Source: https://appshunter.io/ios/app/veradigm-ehr-mobile/id1377701851/reviews - App overview in markdown: https://appshunter.io/ios/app/veradigm-ehr-mobile/id1377701851.md - Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 19 ## Newest reviews (14 of 25) ### 1/5 — Worst app in EHR community *2026-04-06* The company needs to seriously consider replacing their app maintenance staff with a group of half decent software specialists. Not even able to log in. Constantly getting error messages after entering the correct credentials, crashing relentlessly. They fix one issue and break 3 things at the same time. The very basic things do not work in this app. I am certain the CEO is or should be (if competent) aware of the issues plaguing the app and yet the app staff still somehow have kept their jobs in the business. ### 1/5 — Awful *2026-04-01* This is literally the worst EMR app I have ever dealt with. Consistently crashes. Bad connections at time. Has not been updated in some time. Support is impossible to work with. ### 1/5 — 0 stars *2025-09-09* Truly deserves zero stars. Crashes constantly. Have to log in over and over if it even recognizes the password you just correctly entered after the first 15 times it crashed. I can not believe my company bought this app. ### 1/5 — Poor EHR *2025-07-31* This EHR is enough to make me want to quit my job! It’s the equivalent of The Oregon Trail that we would play on the original Macintosh computers in the 1980’s. The app always crashes. I can’t order any prescriptions. The actual desktop EMR has stupid quirks such as “opening encounters”. There is no other software that “opens encounters” just for looking at a chart. It is not user friendly. ### 1/5 — 0 stars *2025-06-04* Truly deserves zero stars. Crashes constantly. Have to log in over and over if it even recognizes the password you just correctly entered after the first 15 times it crashed. I can not believe my company bought this app. ### 1/5 — Horrible *2025-03-05* Never works. Has had login issues since downloading it over a year ago. ### 1/5 — Fix the login problem!!! *2024-07-02* I am running Version 23.1.1 Still not able to log in on mobile. Checked correct username and password. Always hit and miss with login. Why can’t this be fixed? Does the developer update this app? Last update was over a year ago… **Developer response:** Hello, thank you for your feedback! Biometric login has been fixed in Version 21.4.0, please update to have this bug fix. ### 1/5 — Login problems!! Fix this! *2024-06-25* Often days I entered the wrong id or password upon login with faceid (even without face id) I have found a fix that works sometimes— look away for a few seconds, then back at the phone. Sometimes it will let you in. But about 75% of the time, login fails no matter what I do. Lots of attempts, fail, force quit, repeat. **Developer response:** Hello, thank you for your feedback! Biometric login has been fixed in Version 21.4.0, please update to have this bug fix. ### 1/5 — Never Works *2024-03-26* The app isn’t very user friendly; leaves a lot to be desired in terms of navigating the EHR. Most of the time, I’m not able to use the app due to repeated errors indicating I’ve entered the wrong password (I haven’t). ### 1/5 — Horrible *2023-08-09* I would give this app 0 stars if I could. Crashes constantly, glitches while in the app, and despite confirming correct password with desktop login the app will often not let me log in. Not to mention when it is functioning “normally” the layout and interface is terrible. As a 28 yo it’s difficult to navigate, I can’t even imagine how some of the older generations could ever utilize this app. ### 1/5 — Broken app *2021-11-22* Touch ID nor Face ID work anymore. Also cannot get login with pin to work either. Every time have to login with full password. Provider don’t want to use full passwords. iPad has been put on a shelf till fixed. **Developer response:** Hello, thank you for your feedback! Biometric login has been fixed in Version 21.4.0, and the login pin has been removed. ### 1/5 — FaceID login not working *2021-10-19, version 21.1.1* FaceID is no longer working, as evidenced by multiple reviews here. When I try to enable FaceID in settings, Inuse EXACTLY the same login credentials as I just used to log into the app, but it says invalid login credentials!! Please fix the app so it allows FaceId logins again. **Developer response:** Hello, thank you for your feedback! Biometric login has been fixed in Version 21.4.0, please update to have this bug fix. ### 1/5 — Face ID *2021-10-15* Urm, nope. Still no Face ID function that I can find. ### 1/5 — Can no longer use Face ID to log in *2021-10-15* Since the update, I can no longer use Face ID to log in. I keep getting “Please Enter a Valid Username and Password.” Allscripts fixed one thing and breaks another. Why can’t we have one update that works like it should?! ## Most critical reviews (10 lowest-rated) ### 1/5 — Used to work *2026-07-06* A few years ago, this App worked at least 50% of the time. Now it’s 0% of the time, been like that for a long time. Not sure why I keep trying to log in. Wish someone would update it so it worked, or better yet, replace it with something useable. ### 1/5 — The Worst *2026-06-05* This app, let alone the EHR is probably one of the major reasons we’ve had providers leave our practice. From indexing , sending a med the user interface. The app itself is an absolute disaster. This company started in the right direction but I see no way they’re ever going to be client friendly. ### 1/5 — Unbelievably bad *2026-06-05* This app is a total disaster. It crashes constantly, and won’t log in. When I’m on call in the middle of the night, the last thing I need is some database error. If I could give all Veradigm products a negative number, I’d create a second Apple account so that I could do it twice. ### 1/5 — Poor EHR *2026-06-01* This EHR is enough to make me want to quit my job! It’s the equivalent of The Oregon Trail that we would play on the original Macintosh computers in the 1980’s. The app always crashes. I can’t order any prescriptions. The actual desktop EMR has stupid quirks such as “opening encounters”. There is no other software that “opens encounters” just for looking at a chart. It is not user friendly. Update: 6/1/26 Still dysfunctional. It constantly kick you out. Half the time you can’t log in. It is still the absolute worst EHR that I have ever used. ### 1/5 — Not a viable product *2026-05-20* This app doesn’t work. Nothing about it works. I can’t even get on the app 80% of the time. Nothing more to say. ### 1/5 — The worst *2026-04-28* This is probably the worst Mobile EHR app in history. The functionality is poor. The ability to add a prescription is virtually impossible. Communication to staff is cumbersome. I cannot recommend unless you have absolutely no other choice. ### 1/5 — Sucks *2026-04-24* This thing never works. I always get incorrect password which is bs. ### 1/5 — Horrible *2026-04-14* To say this app even works is charitable. Poor functionality and very glichy. the worst EHR I have dealt with. ### 1/5 — Worst *2026-04-09* I would give zero stars if I could. During rollout of this EMR to the to our office I showed the Verde staff that it was impossible to login. They briefly tried to fix. It said that that was weird. This was coming up on a year ago, I am still unable to log into this app. I have complained to multiple people. No one from Verde can fix this. I can’t believe we spend money on this. ### 1/5 — Won’t log me in *2026-04-08* The app is horrible. You can’t DO anything from the app. Now it is not letting me login, despite me entering my correct username and password. **Developer response:** Hello, thank you for your feedback! Biometric login has been fixed in Version 21.4.0, please update to have this bug fix. ## Most praised reviews (1 highest-rated) ### 2/5 — Lab. Pro version better *2020-08-23* Pro version could Review and call patient so that could document for nurse to call. Now option is gone and only review or forward. Forward does not include lab results. This is a step BACKWARD. Also when looking at new labs no longer do previous labs show up as did in Pro version. Please fix. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-19.*