# Veri - Understand What You Eat — user reviews > 80 indexed App Store user reviews of Veri by Human Engineering Health Oy, rated 4.11/5 from 396 ratings. - Source: https://appshunter.io/ios/app/veri-understand-what-you-eat/id1496181267/reviews - App overview in markdown: https://appshunter.io/ios/app/veri-understand-what-you-eat/id1496181267.md - Rating breakdown: 5★ 260 · 4★ 36 · 3★ 32 · 2★ 19 · 1★ 49 ## What do users think of Veri? Overall sentiment: neutral **Pros** - 🚀 Helpful for understanding blood sugar - 👍 Easy to use - 🤝 Great customer support - 💡 Provides useful insights into metabolic health **Cons** - 💰 Expensive subscription - 🐛 Inconsistent glucose readings - 🔍 Limited food/meal tracking capabilities - 🔗 Poor integration with other health apps **Commonly reported bugs** - Sensor issues and failures - Syncing problems between app and CGM - Clunky user interface with bugs **Most requested features** - Ability to add custom foods/meals - More detailed analysis and guidance - Improved integration with Apple Health - Overnight mode to avoid missing readings ## Newest reviews (14 of 80) ### 3/5 — Subscription only *2024-07-22* Only works with a subscription **Developer response:** Hi Zack, Thank you for sharing your thoughts. Veri is currently a subscription service, though we would love to release a 'freemium' option in the future! Please do reach out to our Support team on care@veri.co if there is anything that we can help with now or in the future. Wishing you all the best! Team Veri ### 4/5 — Helpful guide *2023-12-19* I’ve started using a Freestyle Libre 2 sensor to try and gain an understanding of how my food intake, sleep (I suffer from insomnia) and lifestyle in general affect my blood glucose levels. Initially, I was just using the LibreLink app and couldn’t make heads or tails of the data. After a couple of days, I discovered the Veri app and although it implied an extra cost on top of the already expensive CGM, I decided to go for it: best decision ever! The Veri app allows me to understand the data from my CGM and be more relaxed about changes I my blood glucose. My only criticism so far is that I just don’t fully understand some of the evaluations of the food I eat: why are certain foods better than others in their view, particularly in light of the fact that no quantities are entered and no further details about the quality of the food? Ground beef appears to be optimal but burgers (home made!) are not. Isn’t yogurt (again, homemade) supposed to be good for my microbiome and, therefore, for my blood glucose levels? That said, I think this is an incredibly helpful app for those people who’d like to understand the data from their CGMs but have no healthcare professionals to guide them through the process. **Developer response:** Thank you so much for the kind words, we are glad you have enjoyed using the Veri app! Do reach out to us via the in-app chat or by emailing us at care@veri.co if anything is unclear and our team will be happy to help answer any questions you have! To top health, Team Veri ### 2/5 — Not worth it *2023-08-25* The app works without too many technical problems, but it's not worth the money. You won't get too many insights from wearing a sensor, and the sensor itself isn't cheap. **Developer response:** Hi vadimandronov, thanks for your feedback. We are continuously improving our app to ensure the insights gained are useful and valuable and lead to positive long-lasting habit changes. If you are able to source the sensors yourself you can opt-in to use just the Veri app. We hope to see you again with us! Team Veri ### 2/5 — overpriced for limited monitoring *2023-08-22* The sensors are only provided for 4 out of 12 weeks of the subscription. i didn’t realize in advance that the app is not worth much without the sensors . it is just place to log meals and weight and activity without the sensor . it has nutritional information that is available elsewhere . The use of the sensors is helpful feedback, but the app basically rewards intermittent fasting and low carb meals . That’s it. ### 2/5 — Product fell off once and broke once - horrible customer support *2023-08-22* I got 2 sensors. My first fell off with a few days to go, so they sent me another, which I really appreciated. The replacement had a problem with the applicator so it never stuck in my arm. It was frustrating to have to deal with customer support again, but I did appreciate that they sent me another. But I asked them to extend my app usage because of these problems. They agreed to, didn’t, and then charged me for another subscription. I reached out asking for them to cancel/refund within a few hours of seeing the charge and was told they would not refund me. So no matter what happens- this company will not refund you which seems like a scam. Also, the sensor is through LibreLink which has wonderful customer support. So avoid Veri and use a different app that has a better customer support team. **Developer response:** Hi 1297mkld, so sorry to see the issues you had, it seems something has gone wrong here on our part. If you could please email us at care@veri.co and mention that we asked you to do so, our management team will be able to review your case and see how we can fix this! To top health, Team Veri ### 4/5 — Good but expensive *2023-06-24* I’ve been using the Veri app for a couple of days now without any technical issues so far. I’m using the Libre3 sensors and did have a few initial problems on setup as the Veri instructions are a little outdated. You do NOT need to download the LibreLink app if youalready have the LibreView 3 app - you just add the Veri ID to the Share With Practioner in the connected apps. I struggled unnecessarily for quite a while trying to link Veri with LibreLink. I’m enjoying the app but honestly the price per month is too much for what you get - and what you DONT get, such as Veri being able to write to Apple health. Veri can only read from Health, so your sleep etc. At €39/month I won’t be renewing as I’ve found the Libre3 app, although not as elegant, still functional enough. If Veri brought their price inline with most other apps that charge that amount for an annual subscription then I would keep it. However if you have the funds to spare then go for it. It’s a nice app. ### 3/5 — Missing Data *2023-06-15* This is a nice easy to understand app that provides great insights into your health. I have two complaints though. First is missing data. I see the data in Freestyle Libre but Veri will show a 6 hour gap with no data. Eventually Veri will catch up but it’s frustrating. This doesn’t happen frequently but it happens enough to be annoying. I’ve seen it occur about 6 times in the last 2 weeks. I’ve already reached out to Tech Support. Second is the pricing. Remember you’re only getting 2 sensors for the 3 month subscription. So that’s a total of 1 month of sensors as each one lasts 2 weeks. That means you’ll have 2 months of your subscription where you’ll have no sensors which makes the app pretty useless. You can buy more sensors but that adds to the cost. So at face value Veri looks cheap compared to Levels or Nutrisense but once you factor in buying additional sensors the cost savings is wiped out. **Developer response:** Hi there, Thanks for the feedback! With any issues with the app, sensor or data, please reach out to our team via the in-app chat and our team will be happy to troubleshoot! There should not be any gaps in the data if the sensor is scanned at least once every 8 hours, so we hope our team has been able to resolve the issue for you! We aim to keep our pricing competitive with the market and offer a membership based on the natural usage frequency of our customers (most people want to take breaks from monitoring). For those who wish to use the CGM's continuously, we offer additional sensors at-cost. We are continuously building our app to provide as much value as possible whether or not you are currently using a CGM. To top health, Team Veri ### 3/5 — Charged me a $20 cancellation fee *2023-03-25* The app did not provide added value to my health goals. I wrote to Veri asking for consideration to cancel my contract after using the app for only 5 days. My contract was $25 a month. The customer service person parroted the contract terms like I was trying to get out of an apt lease and said they would release me from the contract for a charge of $20. Have never had this type of experience with an app. Much less one that adds so little value to one’s health journey. Update: the company reached out and waived the cancellation fee. **Developer response:** Thanks for your feedback. We offer different types of plans, where some have a more affordable price point for a longer commitment period. We are continuously improving our service to ensure we offer the best value to our customers. To top health, Team Veri ### 3/5 — Pls remove BMI *2022-12-13, version v1.37.9* I loved this app for nearly three months. I like that the logging of meals is ingredient focused and not about calories or micros/macros or anything that could trigger an eating disorder. Today I find that there is a new addition to monitoring health and that is BMI rating. Not only is this unnecessary to the app and system, it is UNHELPFUL for those trying to make actual sustainable changes for their health. The BMI is trash. Get educated on the origins of this outdated system and please remove it from your metrics. ### 3/5 — Good idea but the developers are poor at getting user feedback *2022-12-06* The idea of this app is really good, and it has helped me understand which foods spike my blood sugar. The main issue is that Veri make major changes to the app without real feedback from a broad range of customers. They don’t seems to understand what customers want which is why so many of the changes are unsuccessful. They could possibly use an upvote system for changes rather than guessing. There is a recent change that now requires you to go to another app to record your blood sugar. This is really clunky and a poor experience which is likely to lose them many customers. ### 2/5 — DO NOT BUY! Competitors are MUCH better *2022-11-04, version v1.34.0* App is super clunky and buggy. Doesn’t sync very very well with Libre. You have to SCAN in libre and the import to Veri. Totally useless. Just use Libre for free. Customer service is whack. Had a broken sensor and they refused to help fix the situation. If you have ANY issue be prepared for them to not help and continue to charge you. ### 2/5 — Walled Garden *2022-10-27, version v1.34.0* This reads data from Apple Health, but it doesn’t sync data back. ### 2/5 — Constant spam email *2022-09-22* I’ve asked multiple times that they remove me from their email list, still getting junk mail. Reported to ICO as there is no way to get them to stop. Also, the app is good, but save your money and just get the Abbot Libre. Veri say you pay £129 for the app and the Abbot Libre but when you take out the cost for Abbot Libre - what app is worth £34 per month? **Developer response:** Hi Melisa, We're very sorry to hear this. There must be a mistake or misunderstanding somewhere and we would love to investigate further and ensure your email is completely removed from all our communication. Please email us via care@veri.co and we're happy to honour your request. Our team has tried to search for your messages with the first name as shown in this comment but sadly no relevant result was found. Again, we're sorry for the inconvenience created. Always at your service, Team Veri ### 3/5 — Not impressed *2022-09-22, version 1.29.0* Customer service somewhat lacking from across the pond. Can’t access account via the app without an OTP, but can’t get to my email to read the OTP. Endless loop. Hopefully I can find a U.S.-based equivalent soon. Really need U.S.-based equivalent. Payment for subscription was taken out last week, but I haven’t received my shipment. Then, subscription cycle/app access ends in three weeks. Great info, but disappointing service ## Most critical reviews (10 lowest-rated) ### 1/5 — Save your money *2024-08-18* Was very disappointed with this app. It uses the Freestyle Libre 3 cgm monitor and you have to use that devices app continuously, Veri the imports from that app. Veri does little more that Fresstyle Libre’s app already does. Yes, it gives you a score for each meal you input but i never got below an 8 out of 10, which I find very hard to believe consider times when I ate sugary or starchy foods. Save your money and just find a source to buy the cgm from. If you tell your doctor you are wanting to do research on your blood sugar, they can often help you order one at cost or through your insurance. **Developer response:** Hi there, Thank you so much for sharing your experience here, though I am really sorry to hear that you have not had a helpful experience with Veri. The Veri app offers a number of additional features compared with Libre's free app. Veri is designed to bring all of your exercise, sleep and nutrition data in one place, so you can understand how your glucose reactions are affected by each of these pillars of health. The Metabolic Health Score is designed as your North Star metric, and Stages of the Veri Program are designed so that you can focus on whichever piece of the puzzle will have the greatest effect on your health. It sounds as though you probably already have a very nutritious diet, which is great! If you would like to receive meal scores based on your glucose response ONLY (i.e. not taking food quality into account) you can do so by not entering individual ingredients into your meals. We are always keen to hear from our users on where/ how you think we could improve. If you have any further feedback or points that you'd like to discuss, please do reach out to our Customer Support team on care@veri.co or via the in-app chat service. We wish you all the best on your health journey! Team Veri ### 1/5 — Waste of Money- Don’t do it. *2023-11-16* This isn’t live data. You have to scan the sensor. Getting a hold of anyone in customer service is nearly impossible. I had a sensor that kept giving me urgent lows that didn’t come anywhere near my BG values. I took off the sensor. Then I contacted customer service, but no response. Also found out that the plan that I’m on is for 2 sensors on a payment plan of 3 months… so I’m paying 300 for 2 sensors which I used for a total of 7 days. That plan isn’t even an option when I check their site. I requested a refund. I don’t they’ll issue one, but they should because this is the worst product experience I have ever encountered. Ridiculous. ### 1/5 — Meal score is useless *2023-08-25* I’ve been using the app for a week. A few things that make the app confusing is that they have two numbers a glucose variability and oscillation. They both sound the same and the descriptions of each confuses rather than clarifies. Also the meal scoring is subpar. Let’s say I ate something poor and my body is getting rid of the excess glucose but then I eat something good (soon after the first meal) and my glucose is still going down from the first meal, my second meal scores poorly because there was no “stable” glucose response. But the second meal did not cause a spike in my glucose, so in fact it should receive a good meal scoring. I certainly won’t use this app again. **Developer response:** Hi there, thanks for the feedback. Let us explain the features in more detail. Glucose variability (as explained in the app) is measuring how much your glucose fluctuates within a given day. Glucose oscillation measures how intense the dips and spikes you experience are. You can read more about these and other measurements we use in the app, and our team is on standby to help with any questions you might have. The meal scores are calculated based on your glucose response within the given timeframe of eating the meal or in this case meals. Looking at the glucose response itself, it is not possible to detect which part of the glucose increase is due to which meal, if the meals are eaten one after another. When eating a multi-course meal, it is recommended to log everything as one to ensure the most accurate scoring. We understand that looking at the graph itself is not the full picture of how our choices impact our health, therefore we have some exciting features coming up to tackle the nuances between highly processed and high glycemic foods and those that are less processed. To gain an understanding of individual meals’ response to your glucose, it is recommended to leave 2 hours between meals to get the most accurate data. You can also pair the meals with some light exercise such as walking after to see if that has an impact on the glucose response. If you want to learn more about different glucose metrics, metabolic health, or any of our other app features, don’t hesitate to reach out to our team and we will be happy to help! To top health, Team Veri ### 1/5 — Does not work and no one willing to assist *2023-02-21* Product defective after one day and they take zero responsibility - just told me to contact their own manufacturer. For the one day that it did work, the app is extremely basic and does not explain anything to you - much better off using free LibreLink app (especially since when something goes wrong they just give you that mailing address to contact them to help…) ### 1/5 — Customer service *2022-11-21, version v1.34.0* Poorest customer service ever!! Do not recommend ### 1/5 — Poor customer service and company *2022-11-04, version v1.34.0* Poor company and customer service that don’t care about their customer at all. All other review saying that they send sensor late is true. They charge my credit card two or three days ago and they don’t send an email at least to said nothing about shipped sensor not tracking information. My sensor expired and theo not even shipped other sensor yet. Look like they don’t know the two sensor have a life of 28 days . This app only does is mimic the real freestyle app. This app don’t give any value information that you can not find in the app from the sensor. I don’t recommend this app or this company to anyone . They are very o responsable company to the least . When I finish my 3 month contract or wherever I will never again look at them. You can go to your local pharmacy and get better deals . **Developer response:** Hi jq-cuba, thank you for your feedback and we are sorry that your experience with us was not as smooth as expected. We always strive to give the best possible service to all our customers, so please do reach out to care@veri.co so we can resolve any issues. We’d also love to get any feedback you have in order for us to improve our app. We operate on a monthly schedule where your billing date is the same day each month. We are always happy to help change your order date to suit your needs, and are looking at different order schedules to suit our customers. We also offer a Membership only-option, where you can get the sensors yourself and access Veri features. We sincerely apologize for any misunderstanding about our operating model and look forward to helping you with your health goals. ### 1/5 — Sticky keys *2022-09-08, version v1.26.5* The app is nonresponsive. Meaning - I can’t scroll to select event times or enter meals. It’s impossible to deal with. I quit the app and it may work if lucky but mostly it doesn’t. I’m on iPhone 12 Pro with newest OS. This is the only app behaving this way. Right now, when I try to add a meal the app does not record the meal and forgets the photograph I uploaded. It feels like it’s an alpha. Pretty unusable for me personally. Also: it doesn’t send glucose to apple health so it’s a data grabber but not data sharer and that makes me feel skeptical of the company. ### 1/5 — Buyer beware! *2022-07-06, version v1.22.3* This is not a cheap program. I applied the first sensor with no problems, and I enjoyed having the info available to make good choices based on my body’s response. The second sensor I applied in the same manner but for some reason it was hurting and jutting out at an odd angle. It eventually pushed its way almost entirely out so I removed it, disposed of it and contacted customer service. They asked a slew of questions and asked for pictures including pictures of the device in my arm, which I had not taken—for safety I had immediately disposed of it in a sharps container. Because I could not provide them with information other than my detailed account they would not send a replacement sensor. Buyer beware, their customer service does not care. ### 1/5 — Awful Customer Service *2022-05-31, version v1.19.4* If you get a faulty sensor, go ahead and light your money on fire. They will encourage you to reach out, then do nothing but tell you “it is fine.” This is a company that makes money off of an app. You pay a premium price for the app. They don’t care even though they see the problem. Shady business. ### 1/5 — Really wanted to like it *2022-05-22, version v1.19.1* I went into this very curious and expecting to find it interesting to see how diet and lifestyle impacted on my blood glucose. It really has been interesting and I’d give the Freestyle Libre sensor 5 stars - it’s easy to use, doesn’t hurt and stays on. The Veri app on the other hand is glitchy and support for all intents and purposes highly lacking. When everything is working the Veri app is alright not the best user experience but OK. When it doesn’t work don’t expect any support. The app stopped recording my data and I got told to use the Freestyle Libre app instead. I was told it stopped reading my data because my reading was too low, but also that the low reading was perfectly normal. If it’s perfectly normal shouldn’t the app work with it? Apparently not. So I paid a lot of money ($169 a month) for a sensor and an app that might work sometimes. And sm using the Freestyle Libre free app instead. Really frustrating. It feels like the Veri app is in beta testing. ## Most praised reviews (10 highest-rated) ### 5/5 — This helps with understanding your blood sugar *2024-09-05* We are all unique to some degree in regards to what makes our blood sugar spike. The Veri app takes the data from Libre3 and presents it beautifully with real information about what is going on. You do have to track your food manually but it then gives you data that you can understand and act on. Their lessons are also helpful for learning about metabolic health. ### 5/5 — So happy with this app! *2024-08-16* I have really enjoyed using this app. It has helped me be really mindful of what I put in my body and how keeping active + a good night's sleep really impacts my body. Customer service is the reason why I am posting this review because they have provided swift responses and have helped me out with a CGM replacement when I needed one. I was worried until I heard back from them! Overall the app has been wonderful. Only issue i've been having is that it doesn't recognize the "trend" of me wearing my CGM and therefore doesn't give me a habit score for my metabolic health. **Developer response:** Hi Sanjidah, Thank you so much for taking the time to share this review. We are so pleased to hear that Veri has been helpful for you to better understand the habits that will have a positive impact on your metabolic health overall. We love to hear that you have had a positive experience with our wonderful Customer Support team as well :) Regarding your Metabolic Health Score - as long as you have at least 7 days' worth of glucose data in Veri, at least one meal logged per day and have completed the lessons of Stage 1 of the Veri Program, your Health Score should populate automatically. If you are not seeing a Health Score, please contact our team who will be happy to help troubleshoot with you. Here's to you taking ownership of your health! Team Veri ### 5/5 — Game Changer *2024-07-11* As prediabetic insulin resistant, I have been trying to get control of my blood sugar levels for years. I did a lot of finger pricking. But cgm and Veri have been eye opening so far. I’m just starting Stage 2 and I’m excited to keep learning about my individual response to foods sleep and activities and finally start making positive changes. **Developer response:** Hi there, Thank you so much for sharing your experience, we're so pleased to hear that Veri has been helpful for you so far, and that you are enjoying working through the Stages of the Veri Program. We're so pleased that you have chosen Veri as a partner on your health journey. Wishing you all the best! Team Veri ### 5/5 — Great support! *2024-07-09* I’m now on my 4th sensor and have learned so much about my metabolic health using the Veri App. The changes I’ve made using the data have helped me to not only feel better, but to start losing weight as well! I’ve had several issues with the app during my time using, but these were all easily resolved by contacting support through the app. The support feature is easy to use. My issues all required a person to get involved - I was contacted quickly and my issue resolved quickly. **Developer response:** Hi Cindy, Thank you so much for taking the time to review Veri! It's great to hear that you are feeling better and are able to make more informed decisions for your health. We are pleased to hear that your Support interactions have been easy, and that any issues have been resolved quickly. We so appreciate you reporting any issues that arise so that our team can work to improve the app for our users. Thank you for your time with Veri so far, we appreciate you as valued member of our community! ### 5/5 — Great help to improve and maintain my health *2024-07-08* The Veri program was instrumental in helping me to understand how various foods and activity affect my health and sugar levels. I was suprised at how foods I though would be unhealthy were actually ok in moderation and when paired with let’s say protein or exercise they were fine to eat. I have lost 10 pounds in 6 weeks by watching what I eat and how it affects my own body via the app. I am not on a diet per se I am on a program to eat and do the right things for my own personal bodies reactions that are monitored and measured real time by Veri. It is eye opening to see in real time and to track the history over time which enables me to make the proper decisions for my own personal situation. Extremely happy with Veri and the results it has provide for me **Developer response:** Thank you so much for your review TomG1516!! We are so pleased to hear that using Veri has been insightful, and that you have been able to make informed decisions about what works best for your body and metabolic health. We with you all the best on your health journey, and thank you again for choosing Veri! ### 5/5 — Amazing insight into your metabolism *2024-01-21* I’ve used Veri service for about a week and learned a ton about my body and metabolism. I’m healthy, thankfully, so got this to learn how to stay that way. Some of my food assumptions were wrong. Everyone will benefit from this personalized knowledge. With diabetes on the rise I can’t believe these CGMs are not given for free to everyone ### 5/5 — Love it! *2023-11-29* I have been using Veri for about 3 weeks and really like it. First of all, customer support is amazing. I had an issue with my first CGM, and they responded quickly to help me figure out how to get it solved. They are very responsive, friendly and helpful. Second, I love having this data, because I have learned several things about what affects my blood sugar that was counterintuitive. For example, my blood sugar gets higher in the morning with the same meal than it does, in the evening, which is opposite of what I expected. Also, I’ve learned how exercise impacts my blood sugar, including learning that I should take a walk after every meal to lower the blood sugar sugar impact. I am very healthy, but have a lot of family issues with diabetes, so having this information helps me feel like I have more control over my health and making sure I don’t get diabetes in the future. **Developer response:** Thank you so much for the great words! Our team is very passionate and happy to help however we can. We are glad the data you have received from Veri has helped you, stay tuned for what we have in store for the future. To the best health, Team Veri ### 5/5 — Good basic system for metabolism data *2022-12-03, version v1.34.0* Limited data, but easy to use. Best for the money, especially for a short term commitment. ### 5/5 — Extraordinary Support *2022-09-01, version v1.26.5* Veri’s support team is top-notch! They are very responsive, courteous, and professional. They could put on a Master Class for the world’s service industries to follow. I am very impressed! They are Extraordinary! ### 5/5 — Helpful *2022-07-27, version v1.23.3* Honestly, I already know what spikes my blood sugar however this tool keeps me accountable and really helps me stay on track with healthy eating, exercise and sleep. Lots of quick easy reads along the way to keep you inspired to stay on track! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*