# VeriFLY: Fast Digital Identity — user reviews > 456 indexed App Store user reviews of VeriFLY by Daon Inc., rated 4.56/5 from 503,185 ratings. - Source: https://appshunter.io/ios/app/verifly-fast-digital-identity/id1522957424/reviews - App overview in markdown: https://appshunter.io/ios/app/verifly-fast-digital-identity/id1522957424.md - Rating breakdown: 5★ 410,470 · 4★ 36,295 · 3★ 15,284 · 2★ 8,156 · 1★ 32,929 ## What do users think of VeriFLY? Overall sentiment: negative **Pros** - 🚀 Smooth and efficient check-in process - 👍 Easy to use and follow instructions - 🚀 Saves time at the airport - 🚀 Streamlines travel documentation **Cons** - 🐛 Inconsistent document verification - 🐛 Buggy and glitchy app experience - 🤔 Unclear how the app integrates with airlines - 🤔 Redundant information entry - 🤔 Lack of customer support **Commonly reported bugs** - App loses trip data - Fails to recognize connecting flights - Inconsistent time zone handling - Rejects valid COVID test results **Most requested features** - Allow editing of personal information - Improve integration with airline apps - Provide clearer instructions and guidance - Offer 24/7 customer support ## Newest reviews (15 of 456) ### 1/5 — Why? *2026-07-16, version 1.4.0* I have no idea what the purpose of this app is or why it’s necessary and that annoys me that I have to waste time using it instead of just checking into my flight on the airlines app. ### 1/5 — This sucks *2026-07-16, version 1.4.0* This sucks ### 1/5 — Terrible *2026-07-11, version 1.4.0* Very difficult to navigate wasteful of time ### 1/5 — Dumb and waste of time *2026-07-08, version 1.4.0* Don’t understand why we have to download an additional app. ### 1/5 — Dread *2026-07-07, version 1.4.0* Why do we still have to use this covid era app? @americanair please stop this. I can’t take a photo of a required travel document on my phone. The help desk’s suggested solutions make zero sense. Please get rid of this. ### 1/5 — Horrible!! *2026-07-05, version 1.4.0* No clear instructions and too much time wasted ### 1/5 — More paperwork *2026-07-02, version 1.4.0* Useless app that just wasted more time filling out same old information… ### 1/5 — Forced by capitalists yet again *2026-06-30, version 1.4.0* Garbage app required by garbage companies to sell your data. ### 1/5 — Confusing doesn’t work *2026-06-24, version 1.4.0* Still no boarding pass. Provided all information requested. Still pending and incomplete!! Flight shortly with no resolution. Old system with AA worked !! This doesn’t!! ### 1/5 — Difficult to use and does not synch with American Airlines *2026-06-23, version 1.4.0* I found the entire process very convoluted and difficult to use and does not synch with American Airlines. I wanted to register an international flight with a companion and it was very unclear what was needed at each step. Still not able to check in. Showing as incomplete for one passenger in American, when Verifly shows both passengers active and complete. ### 1/5 — Why *2026-06-19, version 1.4.0* No idea why this app is necessary ### 1/5 — Awful, just awful *2026-06-15, version 1.4.0* Not sure why we need this ### 1/5 — Stupid *2026-06-08, version 1.4.0* American Airlines could have informed me way before check in that I needed this stupid app to complete check in. I have 18 friggin people going. I don’t have everyone here with me to take their friggin pictures! ### 1/5 — Useless *2026-06-06, version 1.4.0* Absolutely no idea what the point of this app is. it's completely utterly useless, duplicative and cumbersome. It's not easy to use, especially adding extra travelers in your party. What is the point of it? And American Airlines makes you use it. It's just utterly useless. ### 1/5 — Privacy Invaded *2026-06-06, version 1.4.0* Another attempt to steal personal information for no good reason. Nothing was gained by being forced by American Airlines to use this app and be forced to share my personal information. ## Most critical reviews (10 lowest-rated) ### 1/5 — The developer should use this app *2026-08-30, version 1.4.0* This app requires me to scan a QR code which I get from a website and to which I take a screenshot. WHY does it want to scan a PRINTED copy of it??? How about a simple “attach from photo album” button??? ### 1/5 — Make non sense *2026-08-27, version 1.4.0* Doing Double work ### 1/5 — Dread *2026-08-27, version 1.4.0* Why do we still have to use this terrible covid era app? @americanair please stop using this. I can’t take a photo of a required travel document, which is stored upon my phone. The help desk’s suggested solutions make zero sense. *Please* get rid of this app. ### 1/5 — Frustration Overload *2026-08-22, version 1.4.0* This is the most ridiculous app I’ve ever used. It took 3 hours to get boarding passes. ### 1/5 — worst app ever *2026-08-15, version 1.4.0* completely unnecessary ### 1/5 — Date of birth *2026-07-30, version 1.4.0* No option to edit error. ### 1/5 — Nobody Asked for This *2026-07-26, version 1.4.0* Another completely unnecessary step. Hate it! Now have to give our personal information over to yet another third party app. Who knows what they will do with our data. We flew fine before this stupid add. Do not want. Do not need. Screw this ### 1/5 — Poor design *2026-07-24, version 1.4.0* How is a solo traveler expected to scan a QR code using just a single smartphone? Should be able to cut and paste the code. Delta’s verification process allows cut and paste. ### 1/5 — Not User Friendly *2026-07-23, version 1.4.0* This app isn’t user friendly. It doesn’t provide clear instructions and how can someone scan a code from the app or from a picture on your phone. 😡 ### 1/5 — Useless *2026-07-21, version 1.4.0* I don’t understand what I have to add this or sign in to this just to check in to my flight so so stupid I don’t understand it at all. It makes the presses so much more difficult and useless ## Most praised reviews (10 highest-rated) ### 5/5 — Easy *2026-07-13, version 1.4.0* Easy ### 5/5 — La mejor app *2026-07-10, version 1.4.0* Muy buena ### 5/5 — Verify *2026-06-15, version 1.4.0* Easy ap to navigate. ### 5/5 — Easy To Use *2026-06-12, version 1.4.0* App is easy to understand and use! No confusion at all. Wish everything was this easy! ### 5/5 — Good *2026-06-07, version 1.4.0* Buen app ### 5/5 — It works ! *2026-05-02, version 1.4.0* I used for my trip to Punta Cana , I was not able complete the check in because I don’t have a American passport but thanks to this app I don’t have to make the big line in the airport , and I have my boarding passes from the airline app. Thanks !!! It works ### 5/5 — Great *2026-02-10, version 1.4.0* Outstanding application ### 5/5 — Easy steps *2026-01-25, version 1.4.0* Easy step by step process ### 5/5 — Nice *2025-12-04, version 1.4.0* Amaizing ### 5/5 — Fast! *2025-10-26, version 1.4.0* Fast service! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*