# Verity Credit Union Mobile — user reviews > 193 indexed App Store user reviews of Verity Credit Union Mobile by Verity Credit Union, rated 4.60/5 from 1,481 ratings. - Source: https://appshunter.io/ios/app/verity-credit-union-mobile/id992941403/reviews - App overview in markdown: https://appshunter.io/ios/app/verity-credit-union-mobile/id992941403.md - Rating breakdown: 5★ 1,153 · 4★ 180 · 3★ 56 · 2★ 34 · 1★ 58 ## What do users think of Verity Credit Union Mobile? Overall sentiment: positive **Pros** - 🚀 Easy to use - 🔒 Secure and reliable - 👍 Convenient features - 🚀 Smooth and efficient - 👍 Helpful customer service **Cons** - 🐛 Occasional login issues - 🐛 Inconsistent check deposit functionality - 🐛 Slow loading times - 🔋 Frequent app crashes **Commonly reported bugs** - Scheduled payments being canceled without notification - Repeated log-outs during check deposit process **Most requested features** - Improved bill pay options - Ability to manage business and personal accounts together - More customization options for the home screen ## Newest reviews (18 of 193) ### 4/5 — Works well *2026-08-08, version 23.0.260500* Straightforward and straight shooting ### 4/5 — Connection issue *2026-07-27, version 23.0.260500* The App itself is a 5 star but the connection lately is questionable (I’m getting connection error pop-up messages every time I login now) so I’m giving 4 stars rating only ### 4/5 — App works well *2026-07-12, version 23.0.260500* The Verity App works well. in years past I hae been downloading disappointed with the Credit Union services, that were due in n part to its smaller size, but I am still with them after 25 years. ### 5/5 — Bill Nash *2026-07-06, version 23.0.260500* Great app! ### 5/5 — Love this app *2026-07-06, version 23.0.260500* Easy to use. ### 5/5 — User friendly! *2026-07-05, version 23.0.260500* Verity’s app is much less cluttered and complicated than the apps from other banks/credit cards. Pure intuitive sense! ### 5/5 — Verity mobile app *2026-07-04, version 23.0.260500* Verity's mobile app is intuitive, logical, easily used, secure, and rivals other platforms. Long time fan here! Kym Member 1991- ### 5/5 — 5 stars *2026-07-02, version 23.0.260500* The app is very user friendly. ### 2/5 — App organization *2026-07-02, version 23.0.260500* Good look but functionality is difficult. The different accounts keep moving and never stay in place so I have to constantly reorganize them. Any time you touch them they move to the bottom of the list making it hard to stay organized. ### 5/5 — Great app easy to use! *2026-07-02, version 23.0.260500* Everything you need is at your fingertips. I use it almost everyday. ### 5/5 — Love it! *2026-07-01, version 23.0.260500* I love the app for Verity! It is so easy to check my transactions, interest, and put in checks! I also love that I can check my credit score and other things. So easy and user friendly. ### 5/5 — Best banking app ever! *2026-07-01, version 23.0.260500* This app does everything so efficiently and without any stress! Yay Verity!!!!! ### 5/5 — What’s not to love? *2026-07-01* I always choose credit unions. So far, Verity has been the easiest to work with, and the various locations for branches is wonderful. I believe in the community support they provide, plus every experience I have had with customer service over the phone or at a branch has been professional and personable. ### 5/5 — Five Stars All The Way! *2026-07-01, version 23.0.260500* Works great. Easy to use. Good support. Love Verity! ### 5/5 — Great credit union, Great app! *2026-06-30, version 23.0.260500* The app works great for me. It does what it needs to do and works seamlessly. I love my credit union! ### 5/5 — Best credit Union *2026-06-30, version 23.0.260500* 5 stars ### 4/5 — Works well *2026-06-11, version 23.0.51000* Works well for depositing checks. I don’t have to go to bank or mail in a check. The camera pics of checks is a little tricky tho, sometimes takes 2 or 3 tries to get the right images ### 4/5 — Better than the desk top program *2026-05-07, version 23.0.51000* I gave the review in the title I despise these constant requests for reviews. The app is still easier for me than the desktop program. And it seems to me once I have give a review software update could stop asking for reviews. ## Most critical reviews (10 lowest-rated) ### 1/5 — Super hard to unlock *2026-08-17, version 23.0.260500* I was locked out for days. Not very happy with your on line service. ### 1/5 — It only partially works *2026-07-09, version 23.0.260500* I enjoy Verity, but the banking app is weak and limited. ### 1/5 — Limited CS hours *2025-07-24, version 23.0.51000* Super disappointed in the lack of customer service hours. A charge I’ve had before is declined. Fraud alert doesn’t show it and tells me to call my branch but I literally can’t check out. Branch doesn’t open for another 3 hours!!! What’s the point!? ### 1/5 — Unreliable *2025-01-17, version 23.0.5908* I’ve initiated 2 transactions that have been deducted from my account yet never showed up where I transferred the money to. Verity came back and said it wasn’t done through digital banking. I personally made the transfers on this app- where’s my $$? ### 1/5 — It only partially works *2024-11-22, version 23.0.5908* I enjoy Verity, but the banking app is weak and limited. ### 1/5 — I don’t know what to write here? What do you mean by Title *2024-11-03, version 23.0.5908* It seems to control me versus me controlling it. I want control of where and how to list my accounts It seems that how interest is charged has changed. ### 1/5 — Worst CU *2024-10-17* While Verity is a credit union it appears to be one of the worst, engaging in predatory banking practices like heavy and repeated overdraft fees. Like offering higher intreat on checking accounts than savings accounts. And prewriting glowing reviews for you to post in the App Store. I work for a Canadian company and was absolutely shocked at the ineptitude Verity displayed when handling ‘international transactions’ i.e. attempting to receive a wire transfer from a Canadian bank or deposited a check written in Canadian funds. For the first instance their opaque instructions were to send the money to a third party with a note asking them to transfer it to my account, for the latter, at the bank teller, I filled out, by hand, a paper form, handed it over with a check, without any information on the time line for processing or deposit and with out any sort of receipt, I was provided a copy of the paper form after I requested it. The app is functional for banking, but nothing to write home about with a convoluted UI. Did I mention how they transferred my mortgage to a third party processor creating substantial work for me without offering any benefit or improved service? I can no longer see or pay my mortgage in the app. How’s that for functionality? ### 1/5 — Much improved. Still makes me leave app to bill pay *2023-06-10* It’s gotten pretty good again, but I still have to leave the app to deal with bill pay. Also, it has canceled scheduled payments and transfers without reason or notification. One monthly payment functioned perfectly for some 8 months, then simply stopped paying. This put me in arrears with a lender, forcing me to pay the total amount financed immediately. If I hadn’t had the ability, such an error could have been devastating. The app also seemed to successfully create repeating transactions twice, only to have them disappear, without payment. Apparently the third time was the charm, and it has made its first transaction. Remains to be seen if it continues to function. ### 1/5 — Long Time Client *2023-02-15* Mobile App is meager in being helpful. Multiple “sign-off’s” with no initiation - which results in frustration and personal time lost. Being locked out of “your own” financial conduit is fearful. Administrative “assistance” compounds the issue. It’s as if they hope you “just go away”, and where their stock answer is “it must be your phone”. It’s curiously clear that no other application behaves as this one does. Password’s are regularly compromised (again - frustrating) which have caused this “long time client” to start moving monies and seeking more reliable management of financial’s and security. ### 1/5 — Recent app update has bugs *2022-10-25, version 22.0.5723* I was prompted to download the new version of the iOS app and since then, it’s asking me to verify my device every single time I log into the app. I’ve never had this issue previously. It’s very frustrating having to go through these extra steps with each log in. ## Most praised reviews (10 highest-rated) ### 5/5 — Great App *2026-08-13, version 23.0.260500* Excellent service, ALL the time. Easy to use, transfer funds, pay bills and manage accounts. Very also provides one of the best over draft protections I have ever experienced with a credit union. Would recommend 10/10. ### 5/5 — Mobile Banking *2026-07-30* I am pleased with the Mobile Verity Website. It’s easy and convenient. And I like the Facial Recognition feature. I also am thankful for the ability to see my other Bank Financial Account. I am thankful for the privacy, confidentiality, and comfort of having this so available for me. Thank you for this Survey. ### 5/5 — Verity ApP *2026-07-29, version 23.0.260500* Love it! So easy to use! ### 5/5 — Easy to use *2026-07-23, version 23.0.260500* I like the face recognition, easy to get into my account. ### 5/5 — Wonderful banking app *2026-07-19, version 23.0.260500* I can do everything on my phone! Safely and efficiently. ### 5/5 — Convenient banking *2026-07-19, version 23.0.260500* The app informs me of my balance and allows me to pay bills from my cellphone. Win ### 5/5 — Easy & Efficient Banking! *2026-07-17, version 23.0.260500* Verity’s mobile banking is so convenient & if needed, customer service is right on it!! ### 5/5 — Rate Verity Mobile App *2026-07-16, version 23.0.260500* I love this App. 9, times out of 10, when I pull it up, it responds. The only reason it doesn’t is because of either the internet or it is under construction on your end. ### 5/5 — Works great! *2026-07-07, version 23.0.260500* Saves time by not having to make deposits in person. ### 5/5 — All good *2026-07-07, version 23.0.260500* Very convenient always --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*