# Verizon Home — user reviews > 472 indexed App Store user reviews of Verizon Home by Verizon Wireless, rated 4.40/5 from 19,512 ratings. - Source: https://appshunter.io/ios/app/verizon-home/id6478310386/reviews - App overview in markdown: https://appshunter.io/ios/app/verizon-home/id6478310386.md - Rating breakdown: 5★ 15,246 · 4★ 1,116 · 3★ 623 · 2★ 396 · 1★ 2,131 ## What do users think of Verizon Home? Overall sentiment: negative **Pros** - 🚀 Fast internet - 👍 Nice app features **Cons** - 🐛 Doesn't work - 🔒 Login issues - 🔍 Can't manage devices - 🤔 Useless app **Commonly reported bugs** - Login doesn't work - App crashes or freezes - Doesn't detect router/devices **Most requested features** - Add advanced options - Fix account/login issues - Improve device management ## Newest reviews (15 of 472) ### 2/5 — Speed is an Deception *2026-08-18, version 2.4.4* Very unstable internet speed ### 3/5 — Parental *2026-08-14, version 2.4.4* I set time frames for the Internet to pause on the devices my daughter is using and then come around the time it’s supposed to turn on it’s not -so I have to physically go in manually and pause the Internet instead of being able to rely on the time schedule I set and saved ### 2/5 — My tv *2026-08-11, version 2.4.4* Several times while I am watching it just turns off. ### 3/5 — Parental control *2026-08-09, version 2.4.4* The connection is the best. The only problem I have is that I can’t control connected device in parental control. That needs attention ### 2/5 — Parental internet settings *2026-08-06, version 2.4.4* I set a timer for my kids internet to turn off and it never works!! ### 2/5 — Boss *2026-08-06, version 2.4.4* Keep going in and out ### 1/5 — WiFi extender *2026-08-05, version 2.4.1* Poor need to communicate with a person ### 1/5 — Waste of money *2026-08-03, version 2.4.1* Absolutely horrible it used to be good but past few months it’s so slow you can’t even stream movies on Netflix ### 1/5 — Slow and sloppy *2026-08-02, version 2.4.1* The app takes over 90 seconds to load and then times out while I sitting in my home. Additionally the app looks dated and often is incorrect. Parental controls are a joke. Time limits set in parental controls don’t work. Ie time of day shut down set yet does not limit activity. ### 1/5 — Intermittent service *2026-08-02, version 2.4.1* Signal failure ### 1/5 — Verizon fios sucks *2026-08-02, version 2.4.1* I pay for 2 gig internet and I can’t play my ps5 online without lag. Might have to switch providers soon ### 1/5 — No control over which wifi connections go to closest box. *2026-08-02, version 2.4.1* I have two computers with weak signal because I can't direct them to the closest router. ### 1/5 — Horrible service *2026-08-01, version 2.4.1* 0 ### 1/5 — Out of sync constantly *2026-07-31, version 2.4.1* The app and router desync whenever there is an update. The router will say ZERO DEVICES mean while theres multiple wireless devices connected and for whatever reason a wired connection does kot work ### 3/5 — Speed *2026-07-31, version 2.4.1* Pretty surprising Fair enough for the price ## Most critical reviews (10 lowest-rated) ### 1/5 — Parental control sucks *2026-08-28, version 2.4.4* Worst parental control.. don’t work Schedule setting up is easy but don’t work.. you have sleep time setup but wifi still accessible from ur kids devices ### 1/5 — Zero functionality. Zero star app and company *2026-08-27, version 2.4.4* Speed test is a fake gimmick joke! Nothing went into app other than you have internet. Still have no idea what is purpose of app. Gimmicky signal finder that doesn’t work. Zero troubleshooting features that amount to fixing issues. Redirects to internet for most basic task. App is bs. Dismal 3rd party overseas sourced out customer service, barly comprehending English ### 1/5 — Service *2026-08-25, version 2.4.4* Service is terrible. Still awaiting in 48 hr callback! ### 1/5 — Parental Controls Doesn’t Work *2026-08-24, version 2.4.4* The parental control feature does not work. When Enroll is clicked on, it opens up a checkout page, which doesn’t have the parental controls in the cart, and there’s no way to add it. ### 1/5 — De mal en peor *2026-08-19, version 2.4.4* Pésima señal ### 1/5 — Parental control doesn’t work properly *2026-08-18, version 2.4.4* The schedule for WiFi access control doesn’t work properly. When a device is added in the profile and a schedule created the device WiFi access doesn’t work according to schedule and totally looses WiFi access ### 1/5 — WiFi *2026-08-18, version 2.4.4* My WiFi is very costly and unreliable ### 1/5 — Send Push Notification Ads without Permission. Can’t opt out. *2026-08-15, version 2.4.4* This app is supposed to be a utility for Verizon customers to manage their network. Instead Verizon uses their captive audience to send unwanted push notifications containing up-sale advertisements. There’s no way to opt out. The only way to avoid these ads is to turn off notifications for the app altogether which defeats the entire purpose of having the app. These dark patterns are coercive and unacceptable and they’re against Apple’s rules for apps listed in the App Store. ### 1/5 — Horrible *2026-08-13, version 2.4.4* It’s very slow or it never works ### 1/5 — Second slowest internet I’ve had *2026-08-07, version 2.4.4* Second slowest internet I’ve had without a doubt I will be changing back soon ## Most praised reviews (10 highest-rated) ### 5/5 — Internet Service *2026-08-27, version 2.4.4* So far so good! ### 5/5 — Parental Controls Don’t Work Well *2026-08-18, version 2.4.4* And so apparently it’s a whole thing - you can block the YouTube app and every website variation individually and the kids can still access it because it’s clown shoes. Deep dove Reddit on the matter. So there’s that. Enjoy the brain rot. 🥳 ### 5/5 — Dependable *2026-08-17, version 2.4.4* Great Service ### 5/5 — The best yet! *2026-08-06, version 2.4.4* Thank you for being as great as you are! Since joining Verizon I’ve had ZERO phone or internet issues! Thank you guys for saving me from those thieves! ### 5/5 — Love it *2026-08-05, version 2.4.1* 100 ### 5/5 — Amazing *2026-07-04, version 2.4.1* Amazing ### 5/5 — Not bad at all *2026-07-03, version 2.4.1* Better than anticipated honestly ### 5/5 — What it should be. *2026-06-20, version 2.4.0* Simple, fast and easy to access. ### 5/5 — Are you Ma’ Bell *2026-05-25, version 2.2.2* Because I feel it in the service. A mother knows how to care for her people and Verizon does it so well ### 5/5 — Verizon 100% *2026-05-25* I have switched to Verizon for both home & mobile. I am provided another service for only $50 per month required as part of my rent, tried it, dropped my Verizon internet & very quickly picked it back up. There’s no comparison for the WiFi service and also their customer service is so knowledgable, friendly & helpful. Fast helpful. I had one bad experience in one store but they made it right. I use Verizon 100%! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*