# Vert: Trail Running Coach — user reviews

> 90 indexed App Store user reviews of Vert by Vertrun INC, rated 4.40/5 from 72 ratings.

- Source: https://appshunter.io/ios/app/vert-trail-running-coach/id1560376613/reviews
- App overview in markdown: https://appshunter.io/ios/app/vert-trail-running-coach/id1560376613.md
- Rating breakdown: 5★ 56 · 4★ 3 · 3★ 5 · 2★ 1 · 1★ 7

## What do users think of Vert?

Overall sentiment: positive

**Pros**

- 👨‍🏫 Expert coaching from world-class athletes
- 📋 Well-designed personalized training plans
- 💬 Strong community engagement features
- 🎯 Effective race preparation and goal achievement
- 💰 Affordable pricing for quality coaching
- 🤝 Responsive and supportive coaches
- 📱 User-friendly app interface
- 🏃 Specialized focus on trail and ultra running
- 📊 Easy progress tracking and workout logging
- 🔗 Strava integration for activity syncing
- 💪 Comprehensive strength and cross-training content
- 🎓 High-quality educational resources and videos

**Cons**

- 🐛 Frequent app crashes and technical glitches
- 🔐 Login and authentication issues
- ⚠️ Unreliable app stability
- 🔄 Plans fail to load or display properly
- 📞 Inconsistent coach communication and support
- ⏱️ Slow app performance
- 🔗 Broken integrations with fitness devices
- 💸 Expensive for unreliable service
- 🎯 Generic training advice despite personalization claims
- 📱 Outdated technology and poor UX design
- 🔄 Plan restart functionality doesn't work
- ⚡ App freezes and disappears during use

**Commonly reported bugs**

- App crashes frequently during use
- Login errors with Apple and Google authentication
- Training plans fail to load or display
- Workout times show different values in week vs day view
- Strava integration sends duplicate activities
- iOS app cannot transfer workouts to Garmin
- Plan restart feature doesn't function
- Challenges don't pick up Strava data
- App freezes and becomes unresponsive
- Date of birth year selection requires tedious scrolling
- App shows 'Join now' buttons after login

**Most requested features**

- Calendar integration like competitor apps
- More comprehensive nutrition and diet content
- Better device integration (Garmin, Suunto)
- Improved year selection for date of birth input
- Better workout recording options (partial completion tracking)
- More articles and educational content
- Advanced analytics and performance metrics
- Ability to modify activity visibility to Strava

## Newest reviews (16 of 90)

### 2/5 — Problemi con iOS

*2025-04-13, version 4.2.9*

Non riesco più a trasferire a Garmin gli allenamenti dall’app su iOS. Devo per forza farlo dal computer.

### 3/5 — crashes sometimes

*2025-03-17, version 4.2.5*

nice app but crashes sometimes

### 5/5 — Best coaching for running

*2025-02-13*

Amazing app with awesome coaching services and fully dedicated for trail runners. I have finished 100% of the races I have trained for with Vert!

### 5/5 — Vert will help you reach your goals

*2025-01-22, version 4.1*

Knowledgeable coaches, lots of plans to choose from and great schedule layout

### 2/5 — Overrated

*2024-10-07, version 3.9*

The app is very slow. It is expensive.

The run program feels generic and the advice something that a bot would give.

Buy yourself a Garmin and follow their plans. Much better.

### 3/5 — Problems with login

*2024-07-15, version 3.1*

I’m having issues in the login after the update. The app is very useful and the coaches are prepares and always at disposal.
Please solve the login problem

### 5/5 — You need this

*2024-07-12, version 3.1*

I would have to say this App changed my life. The layout is fantastic. The training sessions are spot on for anyone’s level of fitness.
The coaches treat you like a friend rather than a number.
Best fitness/trail running app out there!

### 5/5 — Great training app

*2024-07-06*

I’ve been using Vert for a couple of years but this new version of the app is amazing. Love the dashboard and how everything has been redesigned. Keep up the great work.

### 5/5 — Early user of vert.run

*2024-07-03, version 2.77*

Been a user of the app since the early days. It is incredibly well made, a perfect mix of community and training, and helped me achieve my running goals.

### 5/5 — I trained and I was ready for the race with them!

*2024-07-03, version 2.77*

This is the solution if you dream or if you had thought abou doing a running race in your life. Vert.run makes it possible because of the quality and support of their coaches. Highly Recommended!

### 5/5 — Vert.run - highly recommended for any runner

*2024-07-03, version 2.77*

I have been training with Vert.run since June 2021 - which was not long after they launched. I’m an older recreational runner - in my 60s - and I heard about Vert on a podcast and signed up with them to prepare for my first hundred mile race, as despite being a seasoned ultra runner, over the preceding 18 years, I didn’t really know how to train for such a massive challenge. I started with the free trial and was very impressed so then signed on for the premium package, with elite Nike runner and Vert.run Coach, Francesco Puppi. I succeeded in my hundred mile race and have since prepared for multiple ultra races with Francesco and we quickly built up an excellent and highly communicative coach-runner relationship. The training is tailor-made for me as an older runner and takes into account that I therefore need longer recovery periods after big efforts, and plenty of cross training and strength training as well as running. Vert.run keep up with all the latest sports science related to trail and ultra running and Francesco coaches me with great empathy and understanding of whatever situation I am in, always taking into account if I am under stress or going through challenges in my personal life that can affect my training. I have just run my seventh successful Comrades Marathon in South Africa where I now live, and the third Comrades for which I prepared with Francesco. His carefully planned coaching always ensures that I reached the start line of a race fresh and full of energy, rather than burnt out from the kind of overtraining that is common amongst recreational runners. I highly recommend this training platform to any runner of any kind, I actually run quite a lot of road races as well as trail, so no matter what kind of running you love best, this is an excellent coaching outfit with which to sign up, to receive expert training guidance that follows all the scientific trends that are revealed as time goes by and more and more studies are published on this, the sport we love.

### 5/5 — coaching quality, support and great content

*2024-07-03, version 2.77*

Super useful and 100% suggested app for trail runners, especially beginners, athletes approaching their first trail races, but also athletes looking to improve their performance thanks to great coaching, guidance, smart training plans and content. The best part is the interaction with the coaches, sharing feedback and making informed decisions to maximize the training potential of each athelte

### 5/5 — makes training easy

*2024-07-03, version 2.77*

I had struggled for years finding good training plans for distance running, usually just taking what I could find off the internet. Vert.run has taken all of the guesswork out of training with training plans for every distance and scenario, plus you get paired with an awesome coach who can help modify the plan or pump you up before your race! I could not recommend this app more

### 5/5 — Utilisateur depuis 2 ans

*2024-07-03, version 2.77*

Salut,

J’adore l’application parce qu’elle est facile à utiliser et c’est pour les coureurs de trail. Finalement, une application et des plans qui sont pour une préparation de trail. Elle fait le suivi des kilomètres et du dénivelé. C’est ce que je cherchais.

### 5/5 — Super accompagnement en trail et course à pied

*2024-07-02*

Excellent accompagnement de la part de Vert.run et toute leur équipe ! Programmes d’entraînements pour toutes les distances et tous les profils de coureurs et ultra personnalisé !

### 5/5 — Easy and fun way to prepare for trail races!

*2024-07-02, version 2.77*

I came across vert.run a few years ago and still is daily. I appreciate the focus on simple, straightforward guidance. The latest version of the app is great for preparing for races by logging and tracking workouts using your phone. Overall a great experience with the app, as well as the vert.run team and community!

## Most critical reviews (10 lowest-rated)

### 1/5 — Now just an AI App

*2026-08-14, version 5.10.4*

This used to be the best app around, but now it’s basically an AI platform unless you pay for a personal coach, which is much more expensive than it used to be. Honestly, I wish I would’ve saved the money because I could get the same value out of ChatGPT without having to download another app. I miss the old version. This is certainly a disappointment.

### 1/5 — Needs Updated Technology for a Runner app

*2025-08-02, version 4.9.18*

I had such high hopes for this Running app. I was going to use it for Trail Running. I used other top Running apps, but wanted try a smaller company just starting out. Unfortunately I was wrong. The technology is very outdated and the App. is very not user friendly. For instance, everyone you sign into the App. it shows you the Join now buttons. Also, it does not link to your calendar like other top Running apps. 
Please rethink your Running technology and review other top Running apps.

### 1/5 — Like the content…. The App 🤷‍♂️

*2025-06-12, version 4.9.7*

Disappointed with the app and the reliability. The content and coaches are great. The company does its best to address the issues but still 50-50 if you’ll be able to access your training plan. Want to keep giving them a chance to make it right, so I’ll be sticking with them to see how they handle the newest issues. Again, I want to reiterate, the content and coaches are great, the app 🤷‍♂️.

### 1/5 — Couldn’t get the app to work

*2024-10-20, version 3.9*

Loaded the app, set up the monthly subscription, filled in all my goal races then waited for the plan… but it wouldn’t load, so after lots of Looking around in the settings I found an option to let the coach pick me a plan. But just the act of filling in my date of birth was so tedious I just gave up and deleted the app. 
I was born in 1917, there is no option to choose the year you have to scroll through year by year,I gave up after several minutes… 
Shame the idea is great but this didn’t work for me I’m afraid

### 1/5 — Sadness

*2024-06-05, version 2.77*

I expected some involvement from the coach but apart from a welcome message, no one made themselves heard in 3 days of testing…

### 1/5 — Can’t log in

*2023-11-12, version 2.59*

Tried logging in through the apple option, but getting an error that the account exists and I need to log in with google. The problem the Google button does not exist.

### 1/5 — Doesn’t seem to work

*2023-07-20, version 2.50*

I signed up and opted for the weekly.  

I set up my plan - couldn’t access the plan for each day they would come up for two seconds then disappear. 

Tried asking the coach and no one responded for three days so missed three days of the plan. 

Reset the plan got a new coach who responded then stopped responding. 

Wanted a ultra trail training app but this didn’t seem to work. 

Plans and training looked good from what I saw just couldn’t access it 

Seemed a bit of a waste of time

### 1/5 — Challenges don’t pick up Strava data

*2022-10-11, version 2.30*

Title says it all…

### 1/5 — Terrible

*2022-09-21, version 2.29*

The app would never record my training and my “coach” never made any effort to figure it out on their end.  The “coach” offered little to no tips or advice beyond being a cheerleader.  I’m training for a 50 miler and he repeatedly treated each long run like I was running a marathon.  It’s worth hiring a personal coach to meet with.  This app is a waste of money.  You can find the same programming for free online and that’s about all that you’re paying for.

### 1/5 — Malo

*2022-08-05, version 2.26*

La app no sirve, se reinicia y no deja iniciar sesión

## Most praised reviews (10 highest-rated)

### 5/5 — Vrai coaching

*2026-08-07, version 5.10.3*

J’aime avoir un coach disponible par texto. C’est possible d’avoir un appel vidéo si on le souhaite pour plus de feed-back. Ça fait trois ans que je l’utilise. Il y a plusieurs améliorations depuis trois ans. L’application est mise à jour régulièrement.

### 5/5 — The best investment I've made for my running and strength training

*2026-07-20, version 5.7.9*

I’ve had an excellent experience with Vert.run. The personalized running plan and strength training have worked together to help me become a stronger, more consistent runner. I appreciate how the training is tailored to my goals and adjusted based on my feedback, making it feel like a truly personalized coaching experience rather than a one-size-fits-all plan. The combination of structured workouts, strength training, and ongoing support has helped me build confidence, stay healthy, and continue improving. I highly recommend Vert.run to anyone looking for quality coaching and a well-rounded training program.

### 5/5 — Great training app and team

*2026-07-17, version 5.7.9*

I’ve been using Vert for a couple of years plus but this new version of the app is amazing. Love the dashboard and how everything has been redesigned. Keep up the great work. Thanks for making running fun.

### 5/5 — Love Vert!

*2026-07-16, version 5.7.9*

I love this app and my coach. Real results and easy to navigate. I love that I get to talk to a real person about all the running related topics! Nothing but support and encouragement! I’ve hit major PB’s because of the plans tailored to me and how I run!

### 5/5 — Enjoy the App!

*2026-07-16, version 5.7.9*

Great programs for trail running ranging from entry level to advanced. Coaches truly help you focus on your goals.

### 5/5 — The training app for trail and road runners!

*2026-07-11, version 5.7.8*

Love the interactive and flexible design. New Ai features are incredible.
Awesome programs and access to coaching, tips and provides motivation, structure and accountability.
Amazing resource for runners of all abilities! Literally from first 5km to seasoned 100milers!
Recommend highly for your next event or beginning a journey into running.

### 5/5 — You need this

*2026-07-11, version 5.7.8*

I would have to say this App changed my life. The layout is fantastic. The training sessions are spot on for anyone’s level of fitness.
The coaches treat you like a friend rather than a number.
Best fitness/trail running app out there!

### 5/5 — Easy and fun to use with simple to advanced workout plans.

*2026-07-08, version 5.7.8*

I appreciate the simplicity and focus the app provides for my training. I’ve run longer and faster with Vert! And it’s easy to make the occasional last minute adjustments to my plan when needed. :)

### 5/5 — Une progression durable et sereine

*2026-07-03, version 5.7.3*

J’utilise Vert.run depuis maintenant 18 mois. Le coaching est vraiment adapté au trail, et malgré 5 entraînements par semaine je ne me suis jamais blessé. Grace a ces entraînements j’ai pu atteindre mes objectifs en gagnant en confiance. Une app fiable, intelligente et motivante que je recommande à 100 %

### 5/5 — True AI coach for trail running

*2025-04-17, version 4.3.4*

Their AI coach features for trail running are a game changer!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*
