# Vertus Home — user reviews

> 9 indexed App Store user reviews of Vertus Home by Yardi Systems, Inc., rated 4.00/5 from 5 ratings.

- Source: https://appshunter.io/ios/app/vertus-home/id6443892530/reviews
- App overview in markdown: https://appshunter.io/ios/app/vertus-home/id6443892530.md
- Rating breakdown: 5★ 1 · 4★ 2 · 3★ 0 · 2★ 0 · 1★ 0

## Most critical reviews (9 lowest-rated)

### 1/5 — Not all items are included

*2025-02-11, version 24.6.1*

Not all items are included

### 1/5 — 2 Vertus Apps = Dumb

*2024-09-02, version 24.6.1*

Needing two Vertus apps with two separate logins is honestly lazy and a poor resident experience.

### 1/5 — Terrible

*2024-04-09, version 17.4.0*

Trying to ask for a building to fix noisy pipes. 

App doesn’t allow any options which are remotely relevant to this request. 

I then tried ‘contact’ and this resulted n a phone call which said ‘no one around to help call back later’ 

Not sure why we need two apps, concierge and this.

### 1/5 — Worse than the last two apps

*2024-01-02, version 17.4.0*

3 apps in two years and they are all low on features, poor UX and limited functionality.

### 1/5 — Useless awful

*2023-12-14, version 17.4.0*

Horrendous

### 1/5 — Awful

*2023-12-03, version 17.4.0*

Not impressed

### 2/5 — Slow and limited functionality

*2024-08-25, version 24.6.1*

Usability needs improvement, missing data and the splitting of functions between the 2 apps Vertus has isn’t making it simpler.

### 2/5 — Clunky to use limited functionality

*2023-12-05, version 17.4.0*

It’s not like we have a choice anyway whether to use this app

### 3/5 — Response rate very slow

*2024-11-17, version 24.6.1*

Response for maintenance service requests are very slow. Better to have a number to call than using this app.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*