# VHC Health — user reviews > 33 indexed App Store user reviews of VHC Health by Virginia Hospital Center Arlington Health System, rated 3.96/5 from 74 ratings. - Source: https://appshunter.io/ios/app/vhc-health/id1364057381/reviews - App overview in markdown: https://appshunter.io/ios/app/vhc-health/id1364057381.md - Rating breakdown: 5★ 46 · 4★ 5 · 3★ 5 · 2★ 2 · 1★ 14 ## Newest reviews (10 of 33) ### 3/5 — Missing Apple Health integration *2023-09-19, version 11.1.4* MyChart allows service providers to add Apple health integration so that all health data is in one place. Please enable that option, all my doctor visits, lab results have been synced except for VHC visits. This is a huge deal breaker when selecting my primary care. ### 4/5 — Almost Perfect *2023-03-22, version 11.1.0* The app has great features and is easy to use to obtain all of my account information. If they add FaceID login capabilities, I’d give it 5 stars. The closest option seems to be using a passcode… ### 2/5 — Bare minimum *2020-12-07, version 9.4.5* This app is pretty awful, but usually the core functionality seems to work okay. I’d really love for VHC to integrate with Apple Health. Why is that so difficult? ### 2/5 — No longer can login-prompted to update but none exists *2019-11-15, version 8.5.1* Like others have seen, a modestly useful app has seemingly been ignored until it no longer functions. Releasing an app doesn’t mean you’re set forever. The last version update was a year ago and the developer is silent on this latest bug. ### 2/5 — Mobile app stopped working *2019-11-12, version 8.5.1* Reasonable functionality but only desktop version is functional for me right now. The mobile app worked on my iPhone until Nov 2019. Now, it takes my password and refuses entry until an update is loaded. Problem is — there’s no update in the App Store. Please fix. Stat! ;-) ### 1/5 — “Hooray!” *2019-11-12, version 8.5.1* I try to log in and get a pop up “Hooray! An updated version of the app is available. Please install it to proceed.” But there is no app update and no way for me to gain access. ### 2/5 — Serious bugs *2019-11-11, version 8.5.1* After using the app for a short period of time, I received a message that an update was available and that I’d need to update the app before going any further. Turns out there was no update available but the “update available” message still prevented me from using the app. As an result, it looks like I will have to uninstall and then reinstall the app. I’m not even sure it’ll work after that.... ### 1/5 — An app in name only *2018-10-01, version 1.0* Tons of bugs and nobody cares. They released the app to support “going paperless “, increasing their profits and your frustration. There is no motivation to get it working. Once you see that your best bet is to go back to getting info in the mail. ### 1/5 — Not usable *2018-09-11, version 1.0* App freezes when I try to activate either Touch ID or passcode, so I cannot use it. I am not going to log in using my password every time. Installed app yesterday, and am deleting it today. ### 1/5 — Awful *2018-09-01, version 1.0* Awful. Does not work. Full stop. ## Most critical reviews (10 lowest-rated) ### 1/5 — Poor substitute for live people *2025-11-10, version 11.2.4* Poor internet connectivity, won’t let me schedule appointment, and provides no reason. Just tells me to call. Why not just call in the first place, why the runaround and klugy interface. Someone is being ripped off here paying for this app. ### 1/5 — Screw this app *2025-08-27, version 11.2.4* I’m not putting in credit card information just to download it. Screw you. ### 1/5 — Needs a lot of work *2025-02-03, version 11.2.2* This app is so buggy. The only consistent thing about it is how often it crashes and doesn’t let me log on due to “network issues.” It needs serious work so it actually works! ### 1/5 — Connection to Apple Health app *2024-03-08, version 11.1.7* Is there any way to use this as a source for Apple Health app? All the other MyChart hospitals allow it but VHC doesn’t seem to allow it. ### 1/5 — Latest update not working *2023-08-14, version 11.1.2* Can login but can’t view messages or test results after the last Aug 2023 update. ### 1/5 — It used to work. *2021-04-27, version 10.0.0* With your recent highly touted upgrade, it no longer works. ### 1/5 — Why Bother *2021-04-26, version 10.0.0* All this effort in a new app and you can’t view it in landscape mode I’d using an iPad. You get 1 star since you are apparently incapable of forward thinking. Make me wonder if I even want to use thus hospital. ### 1/5 — App is basically useless *2020-04-27, version 8.9.3* With VHC everything has to go through a bureaucratic wall of telephone tag to do anything. Even within the app scheduling, which should be a simple thing that is fully automated is just a request that goes into someone’s queue and is processed in the most ineffective and time consuming manner possible. There is no physician messaging and no meaningful access to health data both collected by your physician and available from eg. wearables. ### 1/5 — Please fix!! *2019-11-15, version 8.5.1* It keeps prompting to update in the App Store but there’s no update available!! Even tried uninstalling and re installing but no luck 😐 ### 1/5 — App no longer works, no update available *2019-11-15, version 8.5.1* I have used this app for a long time but am no longer able to access it. I enter my password and see a page seeing that an update is necessary, but it will not connect with the App Store and it appears that there is no app update. I tried to uninstall and reinstall, but the same thing happens. I see that at least one other person has had the same experience and it looks like no one is doing anything to address this problem or correct the problem. I am very disappointed that this isn't being fixed. ## Most praised reviews (10 highest-rated) ### 5/5 — Best App by for accessing all you medical records. *2026-04-29, version 11.3.0* By far the best app of its kind on the web for accessing your VHC medical records, medical appointments, and billing. Simple and user friendly. Ignore all the old reviews as this version fixed all issues. Have been using it for 2 years and love it. ### 5/5 — Convenient *2021-09-30, version 10.2.0* Overall convenient and easy to access. I’m able to view all my records across all my doctors and hospital visits in one app ### 5/5 — New VHC app *2021-06-14, version 10.1.1* Great app!! huge upgrade from the previous version ### 5/5 — Awesome new features! *2021-04-29, version 10.1.0* App is great and easy to use. I really like the new “Find my Way At VHC” feature! I’ve always had trouble finding my way around hospitals in general, so it’s a very helpful with finding my way to my appointment and finding my way back to the parking garage! ### 5/5 — Love the new look! *2021-04-29, version 10.1.0* I love VHC and with the new way finding feature, my appointments will be so much easier to find and less chaotic! ### 5/5 — Amazing App! *2021-04-27, version 10.0.0* You can literally get directions thru the hospital and even access the portal as well!! A++ ### 5/5 — Great improvement *2021-04-26, version 10.0.0* I was able to download and use this new updated VHC app. It is waaay better than the previous version. So far it feels more friendly and intuitive, which is super helpful! ### 5/5 — Great Update! *2021-04-26, version 10.0.0* This app lets me schedule video appointments with my Doctor which is helpful during COVID. Also has nice map feature that I use to get around at the hospital. ### 5/5 — No problems *2019-06-29, version 8.5.1* Saw all the negative reviews, but I had no problems. App loaded quickly, easily set up Touch ID and passcode options. Appointments, test results, history, to do, billing, etc, are all now at my fingertips. ### 5/5 — Good *2018-11-13, version 8.5.1* They have fixed some good chunk of login issues so I’m giving them 5 stars for now. This will drop down if I run into some major issue. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-06.*