# vHealth (Worldwide)

> Global telehealth service for Aetna International members offering doctor consultations. (iPhone/iPad app by Teladoc Health International SA.)

- Source: https://appshunter.io/ios/app/vhealth-worldwide/id1374400631 (this page in markdown: same URL + `.md`)
- Developer: [Teladoc Health International SA](https://appshunter.io/developer/1656738978)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 1.70/5 from 24 App Store ratings · 19 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 130 MB
- Languages: American English, European Spanish
- Released: 2018-05-21
- Data updated: 2026-08-22
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/vhealth-worldwide/id1374400631/reviews.md

## What is vHealth (Worldwide)?

Created especially for Aetna International members, vHealth (Worldwide) provides access to doctors anytime, anywhere.Please note, other vHealth apps are available. If you reside in India, Dubai or Thailand  you may wish to check you are downloading the correct vHealth application. Your employer or Aetna representative can assist.

vHealth doctors will take the time to understand your health needs and guide you to the best possible solution. Wherever you are in the world, you can feel confident you & your family is receiving the right care. If you are eligible, consults are free and available as often as you require.Two types of services are available:

(1) Video Consultations: schedule a video appointment at a time that suits you. Available in English and Spanish.
(2) Phone Consultations: request a phone consultation on a call back basis. The doctor will typically return your call within 2 – 4 hours. Available in English, Spanish, French, Mandarin, Japanese, German, Hindi, Cantonese, Hungarian, Portuguese, Malay, Korean, Thai, Arabic and Italian’

## Key features

- Video consultations
- Phone consultations
- Global access
- Free for eligible members
- Multiple languages

## Recent user reviews (10 of 19)

All indexed reviews: https://appshunter.io/ios/app/vhealth-worldwide/id1374400631/reviews.md

### 1/5 — Waste of time

*2023-06-12*

Cannot believe how worthless this service was.  I used Teledoc when I lived in the US and was wonderful.  This is the opposite experience.  Very frustrating to have bothered with it at all.

### 4/5 — No doctor attended my scheduled call

*2022-11-30, version 3.5*

The app works but no physician attended my scheduled appointment. I waited for twenty minutes, and then I was booted out of the waiting room. Rating of 1 star given.

Edited: Around 30 minutes after my appointment time, I was seen by a polite, professional doctor. Changed rating to four stars.

### 1/5 — Poor app

*2022-09-23*

The app crashes, so the medical note I was issued by the physician to be excused from work is worthless.

### 1/5 — Didn’t load

*2021-11-28*

The app sits at the splash screen with their logo and doesn’t load. Entirely useless.

### 1/5 — What is my access code

*2021-11-28*

App ask me for my access code to register but doesn’t tell me what it is or where to find it. I tried the number on my insurance card but that didn’t work.

### 1/5 — Current version won’t load.

*2021-08-17*

This is a critical tool to connect to doctors when they are not available locally. We have used in the past without issue, but last night when a serious medical issue came up the app wouldn’t load on either my iPhone XR or my wife’s iPhone 12 mini. I tried everything I could think of but finally downloaded the Android version on an older device and it worked as expected. Unacceptable for this sort of app. Thankfully we were able to connect to the doctor on the Android.

### 1/5 — Dr canceled two minutes before scheduled time

*2021-08-16*

First use. Scheduled a 2pm consultation. Just as I was entering waiting room, received a message that Dr cancelled because had tried to reach me three times. This was 1:58 pm, and first attempt was apparently 1:55pm. Really? With a Dr like that I am sure the consultation would have been rushed and a waste of time anyway.

### 1/5 — App won’t even open!

*2021-03-06*

I can’t open the app. On their website the virtual assistant can’t help at all. And the customer service phone number to call says it’s not connected at this time. How in the world are we supposed to reach this service? Frustrating. 
We had used this before and it worked well.
So now it’s double frustrating.

### 2/5 — Very glitchy. Cannot schedule video consultation (time function does not work)

*2021-02-04*

App should allow for range of times for phone consultations. I received calls at 4 am despite noting time zone location. Could not schedule video consult because time function does not work.

### 1/5 — App crashes everytime you get to the submit page

*2020-11-30*

App always crashes after I have filled everything out on all of my apple devices.

## Frequently asked questions about vHealth (Worldwide)

### How do I know if I'm eligible for free consultations with vHealth?

Eligibility for free consultations is determined by your employer or Aetna representative. If you are eligible, consults are free and available as often as you require.

### What languages are supported for vHealth consultations?

Video consultations are available in English and Spanish. Phone consultations are available in English, Spanish, French, Mandarin, Japanese, German, Hindi, Cantonese, Hungarian, Portuguese, Malay, Korean, Thai, Arabic, and Italian.

### How long does it take to get a callback for a phone consultation with vHealth?

For phone consultations, the doctor will typically return your call within 2 to 4 hours. This service is available on a call-back basis.

### What is the age rating for vHealth (Worldwide)?

vHealth (Worldwide) has an age rating of 17+, indicating it is intended for mature users. This is common for medical applications.

### How often is vHealth (Worldwide) updated?

The latest version of vHealth (Worldwide) is 3.6, last updated on May 27, 2025. This suggests a relatively frequent update cycle for the application.

### What devices are compatible with vHealth (Worldwide)?

vHealth (Worldwide) is supported on iPhone, iPad, and iPod devices. This ensures accessibility for a wide range of Apple users.

### What is the user sentiment for vHealth (Worldwide) based on its rating?

vHealth (Worldwide) has a rating of 1.7 stars from 23 ratings. This indicates a generally negative user sentiment, suggesting potential areas for improvement in user experience or service delivery.

### Are there different vHealth apps for specific regions?

Yes, other vHealth apps are available. If you reside in India, Dubai, or Thailand, you may need to check you are downloading the correct vHealth application for your region.

## Version history (last 5 releases)

### 5.0.2 — 2026-06-08

This update includes minor bug fixes and improvements to ensure compatibility with the latest OS version.

### 5.0.1 — 2026-04-30

Error corrections.

### 5.0.0 — 2026-04-27

New design and user experience

### 3.6 — 2025-05-27

- Latest fixes and minor improvements

### 3.5 — 2022-11-29

- Latest fixes and minor improvements

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## More apps by Teladoc Health International SA

- [Clínicum Videoconsulta](https://appshunter.io/ios/app/clinicum-videoconsulta/id1326141222)
- [Mobil Doktor](https://appshunter.io/ios/app/mobil-doktor/id1453059087)
- [Global Virtual Care](https://appshunter.io/ios/app/global-virtual-care/id1470660146)
- [Smart Health by AIG](https://appshunter.io/ios/app/smart-health-by-aig/id1474584706)
- [Doctor Please!](https://appshunter.io/ios/app/doctor-please/id1488419347)

All apps by Teladoc Health International SA: https://appshunter.io/developer/1656738978

## Related topics

[vhealth](https://appshunter.io/ios/topics/vhealth)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*