# Vhi — Vhi Mobile Health Assistant > Mobile health assistant for Vhi policyholders to manage insurance and access medical services. (iPhone/iPad app by Vhi Group Services Designated Activity Company.) - Source: https://appshunter.io/ios/app/vhi/id1266282746 (this page in markdown: same URL + `.md`) - Developer: [Vhi Group Services Designated Activity Company](https://appshunter.io/developer/1266282745) - Category: Medical - Price: Free - Rating: 4.51/5 from 75 App Store ratings · 75 written reviews indexed - Age rating: 4+ - Requires: iOS 15.6 · 138 MB - Languages: English - Released: 2017-08-22 - Data updated: 2026-08-26 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/vhi/id1266282746/reviews.md ## What is Vhi? Your Vhi Healthcare team are accessible through the app, making day-to-day health queries quick and seamless. Whether you need to check the details of your plan or claim back an expense, you can do it easily from our app. Whenever you need us, we’re there. Current Features: Snap & Send Claim your everyday medical expenses, anytime, anywhere. Am I Covered? Chat directly with an Irish based advisor to have policy, benefits, and claims questions quickly answered. Online Doctor Face to face video consultations with experienced doctors, based in Ireland. Parkrun Get rewards for your parkrun with the Vhi parkrun rewards programme. Symptom Checker A feature that helps you find safe information so that you can make the best choices for your health. My Policy Keep track of your Vhi policy information at the touch of a button. Medical Book a health screening, speak to a nurse 24/7, and find your nearest Swiftcare clinic. Download your Vhi Mobile Health Assistant today! Important Information You need to have an active Vhi policy to use this app. Feature availability depends on your policy coverage. Log into the app using your registered email address and password. If you haven’t set up an account yet, register in the app using your policy number. Vhi Healthcare DAC trading as Vhi Healthcare is regulated by the Central Bank of Ireland. ## Key features - Snap & Send expense claims - Chat with policy advisors - Online doctor video consultations - Symptom checker - View policy information - Book health screenings - 24/7 nurse support ## What do users think of Vhi? Overall sentiment: mixed **Pros** - 👍 Easy to use - 🚀 Quick and fast - 👍 Simple navigation - 👍 Straightforward claims process - 👍 Convenient user experience - 👍 Easy claim submission - 👍 User-friendly - 👍 Efficient - 👍 Great UI - 👍 Secure - 👍 Handy for submitting claims - 👍 Intuitive **Cons** - 🐛 App crashes on opening - 🐛 Difficult scroll options - 🐛 Claims function is unclear - 🐛 Cannot check claim status - 🐛 Cannot get paperwork for denied claims - 🐛 Poor user experience - 🐛 Difficult for older users - 🐛 Authentication bugs - 🐛 Time-consuming for less common scenarios - 🐛 App crashing after login **Commonly reported bugs** - App won't open, requires cookies to be enabled - App crashes when opening on iPhone 13 Pro - App requires update to latest version when already on latest version - Snap and send feature no longer works, upload error occurs - App crashing all the time after logging in - Authentication keeps bugging, requires multiple registrations - IPhone app doesn't receive SMS text notifications **Most requested features** - Ability to check claim status within the app - Access to paperwork for denied claims - Improved navigation for mobile scrolling - More features beyond just submitting receipts - Ability to look up policy inclusions - Guidance through the snap and send process - Fix for SMS text notification issues on iPhone - Fix for authentication bugs requiring multiple registrations - Ability to add multiple receipts to the same claim ## Recent user reviews (10 of 75) All indexed reviews: https://appshunter.io/ios/app/vhi/id1266282746/reviews.md ### 5/5 — Easy to use *2026-07-31, version 5.4.8* I have found the app easy to use for any claim submissions and for online services. It is much more convenient than the website as I can upload receipts (via photos etc) easily. ### 5/5 — Easy to use *2026-03-13, version 5.4.5* Simple and clear navigation ### 4/5 — VHI APP *2026-03-05, version 5.4.5* Quick & Easy ### 5/5 — Good App *2026-02-11, version 5.4.5* Good flow ### 1/5 — Not even able to use the app *2026-01-27, version 5.4.5* Won’t even allow me to open the app, requires me to allow cookies for the app to function…. They are enabled. Needs fixing as we’re paying near €3,000 for VHI, we’d expect a functioning app with real reviews. Have reinstalled it multiple times and it appears this app has a critical bug and is not functional on my device. I have read the reviews and portion of them do not seem genuine as all make the same general statement “Easy to use”. Quite contradictory to my experience and many others I have seen in the real reviews. ### 5/5 — Excellent redesign *2026-01-21* Having just moved back to Ireland from the United States, I have to highly commend the Vhi for making the claims process, so simple and straightforward. The app provides a very convenient and excellent consumer experience. **Developer response:** Thank you so much for your positive review! Warm Regards, Vhi App Support Team. ### 5/5 — Wow! So Easy *2025-11-26, version 5.4.3* This app made claim submission very easy! ### 5/5 — Very easy to make a claim *2025-11-09, version 5.4.3* Very easy to make a claim ### 5/5 — Great! *2025-08-15, version 5.3.5* Easy and fast to upload claims ### 4/5 — Douglas Pye *2025-08-06, version 5.3.5* Better than it was before ## Frequently asked questions about Vhi ### What does the Vhi Mobile Health Assistant app do? The app allows Vhi policyholders to manage their health insurance, submit claims for everyday medical expenses, check their policy details, and access various medical services. It provides a convenient way to interact with the Vhi Healthcare team and find healthcare information. ### What are the key features of the Vhi app? Key features include the ability to 'Snap & Send' expense claims, chat with advisors for policy and claims questions ('Am I Covered?'), book face-to-face video consultations with online doctors, use a symptom checker for health information, and access policy details ('My Policy'). It also offers booking health screenings and 24/7 nurse support. ### Is the Vhi app free to use? The app itself is free to download and use. However, to access most of its features and services, you need to have an active Vhi policy. The availability of certain features may also depend on the specifics of your policy coverage. ### Who can use the Vhi Mobile Health Assistant? This app is designed for individuals who have an active Vhi health insurance policy. You will need to log in using your registered email address and password, or register in the app using your policy number if you haven't set up an account yet. ### How can I get help with my Vhi policy or medical queries? You can get help through several features in the app. The 'Am I Covered?' feature allows you to chat directly with an Irish-based advisor for policy, benefits, and claims questions. Additionally, you can speak to a nurse 24/7 for medical support. ## Version history (last 5 releases) ### 5.4.8 — 2026-06-30 This release includes; • Minor bug fixes and amendments ### 5.4.7 — 2026-06-10 This release includes; • Updates to the Snap & Send feature to allow adult dependants to claim for under 18's as well as the policy holder • Copy updates to the Positive Minds and Urgent Care features • Minor bug fixes and amendments ### 5.4.6 — 2026-03-22 This release includes: - Updates to the Dental sales funnel to conform with new Consumer Protection Code (CPC) regulations - Updates to the copy of both the Positive Minds and Midwife Support Service features respectively - Minor bug fixes and amendments ### 5.4.5 — 2026-01-27 This release includes; • Updates to the Dental sales funnel to make this fully accessible • Updates to the Midwife Support service • Minor bug fixes and amendments ### 5.4.4 — 2025-12-03 This release includes; • The addition of a Dental sales funnel to allow members to purchase Dental policies in the App • Minor bugs and amendments, including to Snap & Send ## Apps similar to Vhi | App | Rating | Price | Category | | --- | --- | --- | --- | | [Webdoctor](https://appshunter.io/ios/app/webdoctor/id992503509) | 3.0 (2) | Free | Medical | | [Connect Patient](https://appshunter.io/ios/app/connect-patient/id1448468137) | — | Free | Medical | ## Related topics [hi pyx](https://appshunter.io/ios/topics/hi-pyx) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*