# Via 313 Pizza — user reviews > 42 indexed App Store user reviews of Via 313 Pizza by Savory Via 313, LLC, rated 4.70/5 from 2,213 ratings. - Source: https://appshunter.io/ios/app/via-313-pizza/id6465896209/reviews - App overview in markdown: https://appshunter.io/ios/app/via-313-pizza/id6465896209.md - Rating breakdown: 5★ 1,955 · 4★ 116 · 3★ 49 · 2★ 23 · 1★ 70 ## What do users think of Via 313 Pizza? Overall sentiment: negative **Pros** - 👍 Friendly staff - 🍕 Delicious pizza - 🚀 Easy to order **Cons** - 🐛 Discount not applied - 🤔 Confusing UI - 🔒 Difficult sign-in process - 💰 Excessive fees **Commonly reported bugs** - Password reset not working - Previous orders not saved **Most requested features** - Apple Pay integration - Ability to customize toppings - Option to add extra sauce ## Newest reviews (10 of 42) ### 3/5 — Why am I asked to tip for online order that charges $4 convenience fee? *2026-08-02, version 48.0.20* Convenience fees and tips are getting out of control. ### 3/5 — Points expire after 90 days *2026-03-14, version 1.1.6* The food is great every time. The service is hit or miss, but this point system they have is ridiculous. Your points expire after 90 days. You 1 point per $. We always get the Detroit style carnivore and that requires 500 points. Deleting the app. ### 3/5 — App didn’t include the discount offered *2025-10-05, version 1.0.9* The app says it i would get a $10 discount but didn’t include it. ### 4/5 — One by everybody knows the rules *2025-09-27, version 1.0.9* One bite pizza reviews I rate the gluten-free cheese pizza 7.6 one by everybody knows the rules ### 3/5 — Not necessarily a fan *2025-09-21, version 1.0.9* Downloaded the app because friends and family wanted this pizza. App promised a discount for the first order after downloading it: did not deliver though. No discount. Pizza is OK. App is not easy to use though ### 5/5 — Pick up APP *2025-07-06, version 1.0.9* Jeremy was very patient in helping me place my order! Thanks ### 1/5 — Needs improving *2025-06-03, version 1.0.9* Too much “friction” just to order a pizza. Even with just using apple pass code to sign in they make you create an account. Not very user friendly compared to other food apps ### 2/5 — Confusing UI *2025-06-02, version 1.0.9* It’s not clear when ordering how to get your toppings on the whole pizza. My pizza turned out with them on only half, I guess I did it wrong. ### 5/5 — BEST GF PIZZA EVERRRR *2025-05-29, version 1.0.9* Title says it all! Their Detroit gluten-free is absolute heaven. ### 2/5 — Needs better UI *2025-03-15, version 1.0.8* It took me about 10 minutes to apply the $10 off promo. Too many unnecessary clicks. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not easy *2026-05-04, version 48.0.20* The app offers you a free breadsticks but it's impossible to apply. ### 1/5 — Wonky *2026-05-03, version 48.0.20* App is so confusing and all over the place ### 1/5 — Ridiculous *2026-04-05, version 1.1.6* Had to download an app, create an account, recreate my entire order in order to use a gift card. Ridiculous. ### 1/5 — Discount *2026-02-24, version 1.1.6* Wouldn’t let me apply the 15% disc. For order. ### 1/5 — Fix Forgot Password Flow *2025-12-18, version 1.1.6* Downloaded for $10 discount. Tried to create new account but apparently had an account already. Went thru Forgot Password flow several & never received email to reset (yes, I checked spam). ### 1/5 — Janky App *2025-11-29, version 1.1.5* Works to order, but that’s about it. Offers / promo codes don’t work well. The initial $10 for signup didn’t work for me, then later a different promo also didn’t work for me. The loyalty program doesn’t give any real rewards until you’ve spent hundreds and the points reset every 90 days. ### 1/5 — >:( *2025-10-25, version 1.1.3* My card is fine it has money in it stop saying it’s unverifiable ### 1/5 — No free 10 USD as promised by add *2025-08-30, version 1.0.9* No free 10 USD as promised by add ### 1/5 — Junk *2025-08-23, version 1.0.9* This app is trash ### 1/5 — Payment options are terrible *2025-08-09, version 1.0.9* Use ApplePay or allow my phone to pull in memorized cards. Anything is better than an antiquated payment system! ## Most praised reviews (10 highest-rated) ### 5/5 — Gluten free option! *2026-06-06, version 48.0.20* My three celiac kids love this pizza so much! Thank you for the safe gluten-free option ### 5/5 — Love the updated app! *2026-06-05, version 48.0.20* New app so much easier to navigate. I figured out the old one eventually but it was a struggle at first and we are a computer programmer family. New version much appreciated. Pizza always fire! 👍🏻👍🏻 ### 5/5 — So much better! *2026-06-05, version 48.0.20* Finally they updated their app and it is wayyyy easier to use 🙌 ### 5/5 — Love *2026-05-29, version 48.0.20* Love the staff. They’re my “Cheers” location, just with punk rock playing in the background. Food is always spectacular, and drinks are not too sweet, and do no skip the booze. ### 5/5 — My hero *2026-04-29, version 48.0.20* I love via. Thank you. ### 5/5 — This Jew App Rox! *2026-04-28, version 48.0.20* This app is super easy to use! ### 5/5 — 360 degrees of greatness *2026-02-03, version 1.1.6* A truly customer focused restaurant! Friendly, attentive staff, always accommodating, excellent dine in atmosphere, super attentive take out staff. The mobile app is easy enough to navigate quickly. Oh, and of course the salads and pizza are “Like totally to die for!” Yummy, delicious! ### 5/5 — QuickSlick *2026-01-07, version 1.1.6* MoTown Cool App! EasyPeasy to pick custom ingredients and checkout - took about 3 minutes. NICE! ### 5/5 — Detroit Style Pizza in Utah *2025-11-29, version 1.1.5* As a Detroit native, I absolutely love this place. Great pizza (just like home) and great service! ### 5/5 — Best gluten-free Troy pizza in Utah *2025-11-14, version 1.1.4* App was quick and even gave a $10 coupon for free. Will appreciate being able to order and pick up within 30 minutes. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*