# VIA App — user reviews > 35 indexed App Store user reviews of VIA App by Kramer Electronics Ltd., rated 1.40/5 from 44 ratings. - Source: https://appshunter.io/ios/app/via-app/id883509803/reviews - App overview in markdown: https://appshunter.io/ios/app/via-app/id883509803.md - Rating breakdown: 5★ 3 · 4★ 1 · 3★ 0 · 2★ 1 · 1★ 39 ## Newest reviews (16 of 35) ### 1/5 — Streaming other iPad apps *2022-11-09, version 3.3.0622.736* Automatically disconnects when you try to use another app, which should be a feature as even discord has that feature ### 1/5 — don’t like *2022-11-02, version 3.3.0622.736* for such a simple idea this thing is so frustrating to use. like geez… ### 1/5 — Does not work *2022-08-15, version 3.3.0622.736* I cannot get this app to work, and I cannot get Via Reveal app to work either. Both of them acknowledge the existence of VIA systems in the building, but when I try to connect to them I get a spinning icon which is eventually followed by an error message. ### 1/5 — Absolutely Terrible *2022-05-20, version 3.3.0222.726* Broken interface and outdated method for accessing files. When I could pull a document up it constantly switched between size formats with no way to stop it. ### 1/5 — Literal trash *2022-05-10, version 3.3.0222.726* Doesn’t work. Trash. Don’t even bother ### 1/5 — Terrible *2021-06-08, version 3.1.1020.695* App is terrible Does NOT work ### 1/5 — Useless App *2021-05-11, version 3.1.1020.695* We have had 10 of the VIA Go devices for over a year and it’s been nothing but issue after issue. The app is horrible because you can only function while inside the app. Unlike with AirPlay you can use different apps. When trying to use on the computer, it always says “server can’t be reached.” I think we are glitz switch to Crestron ### 1/5 — Hopelessly restricted and buggy *2020-02-25, version 2.6.0120.658* If you are expecting to do a business presentation and see this in the room, find an alternative. If you want to show your personal pictures or a word document on Dropbox you might be ok. Anything else, forget it, the app closes (or crashes) if you switch to any other app on your phone. Shame on Crowne Plaza for installing this in all your business meeting rooms. ### 1/5 — Problems need to be fixed *2020-02-17, version 2.6.0120.658* Same problem. App connects but as soon as you leave the app it disconnects and nothing can be loaded within the app either, so it’s actually useless. ### 1/5 — Still Terrible *2019-09-27, version 2.5.0819.633* School just installed these and the AirPlay functionality has never worked on 4 different VIAs and the app always crashes after pressing the home button once connected from the app. Just a garbage app ### 1/5 — Junk *2019-04-16, version 2.4.1018.594* Will not work on new update of 12.2. Waste of time. ### 1/5 — Issues *2019-02-26, version 2.4.1018.594* App does not work like laptop. It exits each time you go to the home screen on iPhone. ### 1/5 — Doesn’t work on IPhone like it used to *2018-11-14, version 2.4.1018.594* Worthless ### 1/5 — Pretty useless app *2018-11-04, version 2.4.1018.594* Tried to use it to display a presentation or upload a document to present it. Rather than offering to use the iOS files upload menu it starts a useless FTP server. When you try and mirror the iPhone’s screen it will disconnect when you leave the via app. You can’t present from your phone. Utterly disappointing user experience. What is the purpose of this application? ### 1/5 — Not great *2018-06-25, version 2.3.0218.556* App on PC kept saying it was out of date and needed to be updated. That was just I installed it. The iPhone app won’t mirror the display unless it is in their app I.e. the browser has to be theirs. You can’t show any other apps. ### 1/5 — Does not work with iOS *2017-10-06, version 2.2.0717.510* Works from my laptop perfectly but not with iPad. Should of bought Airmedia, Clickshare Soltice or wePresent. Fix your issues or I am going else where. ## Most critical reviews (10 lowest-rated) ### 1/5 — App? *2026-01-26, version 4.2.955* “App” is a misnomer for this, since it is unable to be applied. It simply doesn’t work. Don’t waste your time downloading and troubleshooting it, unless you are into masochism. ### 1/5 — Doesn’t work *2025-11-24, version 4.2.955* This is the only screen-mirroring presenting app my college uses and it rarely works. If you try it from the app on your phone, it will mirror the app, but as soon as you try to switch to what you want to present, it stops mirroring. For laptops, it says it’s connected but doesn’t mirror anything. ### 1/5 — Embarrassing *2025-09-10, version 4.2.955* I thought Kramer made quality products but would seem they’re just expensive. Do not purchase Via, it just doesn’t work, it will make you look incompetent. ### 1/5 — Really bad *2024-08-19, version 4.1.934* You can’t display out of the app 💀 ### 1/5 — Would give 0 if possible *2024-03-23, version 4.0.3.906* App seems like it was made by a 12 year old. it’s absolutely atrocious and the airplay feature literally never work ### 1/5 — Does Not Work *2024-03-12, version 4.0.3.906* What is the point of this app? It does not work. VIA is useless if you plan on using an iPad for presenting content. I don’t understand how this company has managed sell their VIA product without tablet compatibility. Avoid at all costs. ### 1/5 — Impossible to use *2023-11-22, version 4.0.3.906* Horrible and outdated product. Would NOT recommend ### 1/5 — I just don't understand... *2023-09-07, version 4.0.3.906* The app has ONE thing to do, present stuff. And it can't seem to do that. With something like opening a document from OneDrive, Google Drive, etc, it seems like it would be a central hub for things to project. It presents multiple service icons to tap after you connect... Except that it doesn't really do anything. Tapping OneDrive doesn't open the file picker API or my OneDrive app, it tries to load a web interface to log into a service to grab something directly from OneDrive (which your company may not allow). Also, why should I expect users to re-log into every service inside of this app (and ONLY this app)? iOS has a native file manager. Use it. Switching to any other app IMMEDIATELY kills the VIA connection, so you cannot first connect and then share from another app. What you can try to do is use your device's built-in AirPlay to connect to the VIA device. That allows you to actually share your screen or open a document from OneDrive or Dropbox or something. Basically, the app itself is beyond useless. The VIA device itself is also pretty terrible, as the AirPlay functionality keeps crashing and freezing the device, preventing all incoming connection attempts. Does this company not test their own products? The hardware is crappy and the app is useless. The terrible grammar and engrish inside of the app also makes it clear they don't care about any professional appearance. ### 1/5 — Complete Garbage *2023-08-18, version 4.0.3.906* Recommended to our customer because Kramer typically has good AV products…this was a bust. Garbage. ### 1/5 — Keep crashing *2022-12-02, version 3.3.0622.736* Useless. ## Most praised reviews (6 highest-rated) ### 5/5 — Trash *2021-08-30, version 3.1.1020.695* Haven’t used it yet but I heard is trash here’s 5 stars tho ### 4/5 — Actual Garbage *2019-09-08, version 2.5.0719.629* This app is terrible. Just thought you would value a higher review. Would give -4 stars ### 4/5 — cool? *2017-05-13, version 2.1.0217.440* 4yt ### 3/5 — Google Team Drive? *2018-09-20, version 2.3.0218.556* You can display files in your Google Drive, but there doesn’t seem to be a way to access Team Drives. ### 2/5 — Works okay *2019-01-11, version 2.4.1018.594* Would like more support for other O365 applications built into the app. ### 2/5 — Not taking code *2016-03-09, version 1.9.0215.315* The app was working fine with 1.8. Just updated to 1.9 - connects to VIA, put in code, login - just clears the code field and sits there. Keep entering code from display- nothing. Don't update until they fix this, broken app-tried on several VIAs --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*