# Via Metro STL — On-demand transit in St. Louis

> On-demand shared transit rides for efficient and affordable travel. (iPhone/iPad app by Via Transportation, Inc..)

- Source: https://appshunter.io/ios/app/via-metro-stl/id6736943110 (this page in markdown: same URL + `.md`)
- Developer: [Via Transportation, Inc.](https://appshunter.io/developer/657777018)
- Category: Travel, Navigation
- Price: Free
- Rating: 4.80/5 from 631 App Store ratings · 20 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 134 MB
- Languages: American English, European Spanish
- Released: 2024-10-29
- Data updated: 2026-09-03
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/via-metro-stl/id6736943110/reviews.md

## What is Via Metro STL?

With a few taps, book an on-demand ride in the app and our technology will pair you with other people headed your way. No detours, no delays.
 
How it works:
- Book a ride on your phone.
- Get picked up on a nearby corner.
- Share your ride with others.
- Save cash and reduce carbon emissions. 

What we’re about:
SHARED.
Our corner-to-corner algorithm matches people headed in the same direction. This means you’re getting the convenience and comfort of a private ride with the efficiency, speed, and affordability of a public one.

AFFORDABLE.
Aggregating people into one vehicle brings down prices. Enough said. Eligible users can also pay using pre-tax transit dollars through approved commuter benefit debit cards. 

SUSTAINABLE.
Sharing rides reduces the number of vehicles on the roads, bringing down congestion and CO2 emissions. With a couple of taps, you get to do your part to make your city a little bit greener and cleaner, every time you ride.

Questions? Reach out at support-stl@ridewithvia.com.

Loving your experience so far? Throw us a 5-star rating. You’ll have our eternal gratitude.

## Key features

- Book rides via mobile app
- On-demand pickup
- Shared rides with others
- Affordable fares
- Reduced carbon emissions
- Corner-to-corner matching algorithm

## What do users think of Via Metro STL?

Overall sentiment: negative

**Pros**

- 👍 Decent ride service
- 👍 Helpful app features

**Cons**

- 🐛 Unreliable pickup and drop-off locations
- 🐛 Lengthy wait times for rides
- 🐛 Inefficient app routing
- 🔒 Lack of driver communication
- 🚫 Restrictive mileage limits

**Commonly reported bugs**

- Ride booking issues
- Inconsistent driver arrival
- Incorrect GPS navigation

**Most requested features**

- Improve pickup and drop-off locations
- Reduce wait times for rides
- Optimize app routing
- Enable driver communication
- Remove mileage restrictions

## Recent user reviews (10 of 20)

All indexed reviews: https://appshunter.io/ios/app/via-metro-stl/id6736943110/reviews.md

### 1/5 — Nbf

*2026-04-10*

My rider was down the street and talk canceled my ride n this is the 2nd time this has happened most occasions yall just leave me high n dry and has caused a lot of problems for me so u will hear from a lawyer about some things that happen in ur via have a nice day

### 1/5 — Trash app

*2026-03-10*

Very horrible you need to have a accessibility note just for the car to be on the same street horrible unfair treatment no one should get special treatment for a disability not if they can walk

### 1/5 — Have a limited distance?

*2025-11-26*

I can’t book a ride to work anymore because they have a “limited distance” and it exceeds “the max distance allowed”. horrible

### 5/5 — Ride with Kellen

*2025-11-23*

I had a ride with Kellen. He is a great driver and great human being. He goes above and beyond. Great Service. I”ll give him and this service 100%. Thanks
Charm Knight

### 1/5 — Sad

*2025-09-26*

Doesn’t even work anymore

### 1/5 — Awful app

*2025-09-13*

This app is awful!!! No use for it at all!! I can’t even book a ride for work simply because it’s not in any of the service zones. Which is crazy because you have to pass up my job to get to the service zones they do have available. Don’t waste your time downloading this and creating an account. It has no real use.

### 1/5 — Get better via

*2025-07-28*

I’m so sick of this bruh every time I use this app I’m always late cause they will sit in one spot like we ain’t got some where to be I just had to call off work cause of the driver never came I order my via around 7:22 it’s said it when be to me in 59 mins😒 I waited and waited when she was 9-10 mins away I gotta text saying my ride 5 and it was was still 10 mins out and was riding around and was going the wrong way like I had to drop my my child then head to work could even do that td and I order another one my ride was shower went back to the app it was gone it didn’t let me order another one cause my ride was still on there but could see nothing but wat Yu see when Yu open the app

### 5/5 — Excellent way of transportation

*2025-05-27*

I am so grateful for Via. I don’t know what I would do without them. The price is great and they are great ! Some drivers are friendly and kind, fun to talk to and I am so blessed and happy . Thank you so much !!

### 5/5 — Isaiah

*2025-04-27*

The best ride ever

### 1/5 — It keeps getting worse and worse

*2025-02-24*

With each update via service gets worse and worse with longer pick up times, pick up and drop off locations bring several minutes away or in dangerous areas and not allowing long range drop off spots which cuts off 3/4 of locations and screwed over people who now can't get to saint Clair hospital anymore since they discontinued the bus to there. And the app is still the worst routing ever for a ride share app that isn't made for a place like stl.

## Frequently asked questions about Via Metro STL

### What does Via Metro STL do?

Via Metro STL is an on-demand transit service that allows you to book rides through its mobile app. It pairs you with other passengers heading in the same direction, offering a shared ride experience that is both convenient and affordable.

### How does the corner-to-corner pickup work?

After booking a ride, the app will direct you to a nearby corner for pickup. This system is designed to optimize routes and minimize detours for all passengers, ensuring a more efficient journey.

### Is Via Metro STL free to use?

The app itself is free to download and use for booking rides. Fares are charged per ride, and the service aims to be affordable by aggregating passengers into shared vehicles. Some eligible users may also be able to pay using pre-tax transit dollars.

### What are the benefits of using Via Metro STL?

Using Via Metro STL offers several benefits, including affordability due to shared rides, convenience with on-demand booking and nearby pickups, and sustainability by reducing the number of vehicles on the road and lowering CO2 emissions.

### What is the target area for Via Metro STL?

The app is specifically designed for on-demand transit in St. Louis, as indicated by its subtitle and the support email address provided.

## Version history (last 5 releases)

### 4.29.1 — 2026-08-09

Performance improvements and bug fixes

### 4.27.16 — 2026-07-01

Performance improvements and bug fixes

### 4.27.1 — 2026-04-29

Performance improvements and bug fixes

### 4.27.0 — 2026-04-27

Performance improvements and bug fixes

### 4.26.12 — 2026-04-13

Performance improvements and bug fixes

## Apps similar to Via Metro STL

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [RideOn!](https://appshunter.io/ios/app/rideon/id6578455379) | 3.7 (3) | Free | Travel |
| [NextMetroSTL](https://appshunter.io/ios/app/nextmetrostl/id792173523) | 4.8 (13) | Free | Travel |
| [Zeelo](https://appshunter.io/ios/app/zeelo/id1448467180) | 4.7 (756) | Free | Travel |
| [STLtaxi](https://appshunter.io/ios/app/stltaxi/id632809448) | 4.6 (125) | Free | Travel |
| [Obi - Get the cheapest ride.](https://appshunter.io/ios/app/obi-get-the-cheapest-ride/id1081008679) | 4.7 (2,137) | Free | Travel |

## More apps by Via Transportation, Inc.

- [Via — smarter mobility.](https://appshunter.io/ios/app/via-smarter-mobility/id657777015)
- [Via Driver](https://appshunter.io/ios/app/via-driver/id1121194508)
- [ArrivaClick - Powered by Via](https://appshunter.io/ios/app/arrivaclick-powered-by-via/id1200453687)
- [Newcastle Transport On Demand](https://appshunter.io/ios/app/newcastle-transport-on-demand/id1329380356)
- [Keoride NSW](https://appshunter.io/ios/app/keoride-nsw/id1351762596)
- [Shuttle - powered by Via](https://appshunter.io/ios/app/shuttle-powered-by-via/id1409632394)

All apps by Via Transportation, Inc.: https://appshunter.io/developer/657777018

## Related topics

[via stl](https://appshunter.io/ios/topics/via-stl) · [stl metro](https://appshunter.io/ios/topics/stl-metro) · [stl metrolink](https://appshunter.io/ios/topics/stl-metrolink) · [on the run stl](https://appshunter.io/ios/topics/on-the-run-stl) · [metro transit st louis](https://appshunter.io/ios/topics/metro-transit-st-louis) · [metrolink st louis](https://appshunter.io/ios/topics/metrolink-st-louis) · [via](https://appshunter.io/ios/topics/via) · [saint louis metro](https://appshunter.io/ios/topics/saint-louis-metro) · [metro rides](https://appshunter.io/ios/topics/metro-rides) · [metro ride](https://appshunter.io/ios/topics/metro-ride) · [stl area travel survey](https://appshunter.io/ios/topics/stl-area-travel-survey)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*