# VIA Rail Canada

> Mobile application for managing VIA Rail train trips and accessing travel information. (iPhone/iPad app by VIA Rail Canada inc..)

- Source: https://appshunter.io/ios/app/via-rail-canada/id1023455499 (this page in markdown: same URL + `.md`)
- Developer: [VIA Rail Canada inc.](https://appshunter.io/developer/1738532374)
- Category: Travel
- Price: Free
- Rating: 4.72/5 from 7,806 App Store ratings · 163 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 85 MB
- Languages: American English, Canadian French
- Released: 2015-08-26
- Data updated: 2026-09-03
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/via-rail-canada/id1023455499/reviews.md

## What is VIA Rail Canada?

Discover the convenience of travelling with VIA Rail.

DAY OF TRAVEL
Enjoy a stress-free travel day with all your essential info right on the home screen.

ARRIVALS AND DEPARTURES
Get real-time status updates on your train and SMS notifications.

MANAGE TRIPS
Easily adjust your seat selection, add travel options, or modify your itinerary.

UPCOMING TRIPS
Access everything you need to know about your upcoming journeys in one place.

BOOK
Search and book your next adventure effortlessly.

TRAIN TRACKER
Follow your train’s progress along the route in real time.

VIA PRÉFÉRENCE
Quickly view your VIA Préférence account, tier progress and points balance at a glance.

DARK MODE
Enjoy a visually comfortable experience that reduces eye strain during nighttime use.

Happy travels!


TERMS, CONDITIONS AND PRIVACY POLICY
By downloading the VIA Rail mobile app, you consent to the installation of the application and updates, which can be automatically installed depending on the default settings of your device or operating system, or the settings you selected. You may withdraw your consent at any time by uninstalling this application.

By downloading and accessing the app, you confirm that you have read and agree to the terms and conditions of use of the VIA Rail application (https://www.viarail.ca/en/terms-and-conditions-mobile). When you use it, any personal information you provide to VIA Rail will be used and protected in accordance with the requirements of the Privacy Act and VIA Rail's Privacy Policy (https://www.viarail.ca/en/our-privacy-policy).

Please contact us with any questions or suggestions you may have concerning our Policy policy: ATIP@viarail.ca

Finally, by downloading and accessing the app, you are also accepting the use of cookies. These are designed to improve your user experience on our site and other media by providing you with targeted advertising based on your interests, collecting traffic statistics, information on your behaviour, and facilitating the sharing of information on social networks. See our Cookie Policy (https://www.viarail.ca/en/cookie-policy) to learn more.

## Key features

- Real-time train status
- Mobile boarding pass
- Book, change, or cancel trips
- View train schedules
- Add trip to calendar
- Share itinerary
- Station and onboard services info

## What do users think of VIA Rail Canada?

Overall sentiment: negative

**Pros**

- ✅ Improved stability - no crashes in recent versions
- 📱 Convenient mobile app alternative to website
- 🎫 Real-time trip status and boarding pass management
- 👍 Simple and straightforward booking process when working
- 🌐 Bilingual support (English/French)
- ⚡ Faster than web-based booking

**Cons**

- 🐛 Frequent crashes and 'something went wrong' errors
- ❌ Payment processing failures and freezing
- 🔐 Login and authentication issues
- 📱 Poor optimization for iPad and larger screens
- ♿ Accessibility problems with font scaling
- 🔄 Session timeouts and unexpected logouts
- 🎯 Unintuitive UI with navigation issues
- 📊 Missing travel information (schedules, maps, prices)
- 💳 Payment confirmation issues after Verified by Visa
- 🚫 Inability to modify bookings without restarting

**Commonly reported bugs**

- App crashes on launch with 'something went wrong' message
- Payment screen hangs after Verified by Visa popup
- Calendar date selection glitches
- Close button overlapped by notch on newer iPhones
- Forms scroll off-screen when adding traveler information
- Email verification codes not working
- Login credentials rejected despite working on website
- Booking confirmation screen remains blank
- Postal code not saved for credit card information
- App logs out unexpectedly, especially day of travel
- Search data resets when exiting search
- Inability to select desired trip from list
- QR codes on black background unreadable by scanners
- Confirmation codes not working in app
- Text scaling broken on larger devices
- App not optimized for iPhone X and newer models

**Most requested features**

- Add trip history to 'My Trips' section
- Social login options (Google, Apple, Facebook)
- Ability to add VIA Preference card to Apple Wallet
- Notifications for trip updates and delays
- Display multiple trips simultaneously for round-trip bookings
- Integration with GO Transit and UP Express
- Softer page transitions and animations
- Permanent navigation button at bottom of screen
- Ability to add existing reservations to app
- Travel time display (beginning to end of trip)
- Better error messages with actionable solutions
- iPad-optimized interface
- Support for rail passes in app
- Improved QR code contrast for scanner compatibility

## Recent user reviews (10 of 163)

All indexed reviews: https://appshunter.io/ios/app/via-rail-canada/id1023455499/reviews.md

### 5/5 — Great Way to Travel this Beautiful Country

*2026-08-11*

I’ve travelled in both economy and business class along the corridor. If you’re not in a rush to get where you’re heading, a window seat with a great view is awesome. Staff are always super nice and if you’re in business class, the meals are pretty good.

### 5/5 — Vacay Week

*2026-08-09*

Really great service ❤️❤️❤️

### 5/5 — Easy on the App

*2026-08-03*

The app is easy to follow. I like the way the options flow from one to the other and are easy to follow.

### 5/5 — Love it great

*2026-07-27*

Love it great. Just wish we could actually change itinerary on it.

### 4/5 — Stations

*2026-07-26*

I found it difficult to look up station and the name of the stations.

### 5/5 — Voyage en train

*2026-07-23*

J’ai toujours eu un très bon service avec VIA Rail Canada lors de mes voyages Drummondville/Ottawa et Ottawa / Drummondville

### 1/5 — Latest update unusable

*2026-07-19*

Come on guys. Is there no QA?

### 5/5 — Great

*2026-07-11*

The best train app well organized

### 5/5 — Epic

*2026-07-09*

I recommend everyone to travail via rail Canada

### 2/5 — Will never get 5 stars for making travel inaccessible

*2026-06-15*

Staff are quite nice and journey is fine. However, Via rail jacking up prices so sharply is just distasteful you can’t have a monopoly on passenger travel by train and expect to not be hated on

## Frequently asked questions about VIA Rail Canada

### What can I do with the VIA Rail app?

The VIA Rail app allows you to manage your train trips on the go. You can check your train's status in real time, obtain your mobile boarding pass, book, pay, change, or cancel trips, view train schedules, and add your trip to your calendar.

### How do I get my boarding pass?

You can obtain your boarding pass directly within the app. Once obtained, you have the option to add it to your Passbook for easy access during your journey.

### Is the VIA Rail app free to use?

Yes, the VIA Rail app is free to download and use. There are no charges for using the app itself to manage your travel plans.

### What information is synced to the app?

When you log in with your existing VIA Rail traveller profile or VIA Préférence account, your profile preferences, upcoming trips, and rail passes information will be synced to the app, providing a personalized travel experience.

### What are the common use cases for this app?

Common use cases include checking real-time train status before departure, accessing your mobile boarding pass for quick boarding, making last-minute changes to your booking, and viewing your complete itinerary and station information all in one convenient location.

## Version history (last 5 releases)

### 2.27.0 — 2026-09-01

Update your app to enjoy the latest features and improvements.
What’s new in this release?

- We continue to fix bugs and enhance the overall user experience.
- Improved stability and performance throughout the app.

Have a question? Don’t hesitate to use the feedback form in My Profile or send us an email to application@viarail.ca

### 2.26.0 — 2026-08-24

Update your app to enjoy the latest features and improvements.
What’s new in this release?

- We continue to fix bugs and enhance the overall user experience.
- Improved stability and performance throughout the app.

Have a question? Don’t hesitate to use the feedback form in My Profile or send us an email to application@viarail.ca

### 2.25.0 — 2026-07-23

Update your app to enjoy the latest features and improvements.
What’s new in this release?

- We continue to fix bugs and enhance the overall user experience.
- Improved stability and performance throughout the app.

Have a question? Don’t hesitate to use the feedback form in My Profile or send us an email to application@viarail.ca

### 2.24.0 — 2026-07-15

Update your app to enjoy the latest features and improvements.

What’s new in this release?
- We continue to fix bugs and enhance the overall user experience.
- Improved stability and performance throughout the app.

Have a question? Don’t hesitate to use the feedback form in My Profile or send us an email to application@viarail.ca

### 2.23.0 — 2026-06-09

Update your app to enjoy new features and improvements.

What’s new in this release:
•	All new Home Screen: A completely redesigned home experience with simpler, more intuitive navigation.
•	Dedicated Trips Page: Your upcoming and past trips now have their own space for easier access.
•	PressReader Fix: Resolved an issue where PressReader wasn’t accessible on return Business class trips.
•	General Improvements: Enhanced stability and performance across the app.

Have a question? Don’t hesitate to use the feedback form in My Profile or send us an email to application@viarail.ca

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*