# Via Travels — user reviews

> 14 indexed App Store user reviews of Via Travels by via.com, rated 1.50/5 from 18 ratings.

- Source: https://appshunter.io/ios/app/via-travels/id1031868049/reviews
- App overview in markdown: https://appshunter.io/ios/app/via-travels/id1031868049.md
- Rating breakdown: 5★ 1 · 4★ 1 · 3★ 1 · 2★ 0 · 1★ 15

## Newest reviews (1 of 14)

### 1/5 — Wastage of time

*2016-05-19*

Wastage of time. Cheating with customers and making them fool.. Showing something else in the offers and while redeeming it's coming different..plz don't waste your time..

## Most critical reviews (10 lowest-rated)

### 1/5 — No flight error  glitch team can you help please first time seeing this

*2025-08-25, version 8.0*

Via.com showing me no flight not just for multiple times on different destinations as well strange

### 1/5 — Cheated by Via team_Deeply disappointing

*2022-10-26, version 7.0.19*

Hi all and via team, I have been cheated by your team by not refunding the amount after cancellation. It was clearly said that i will get refund if i cancel the ticket for an emergency situation even after paying cancellation fee. Is this a new scam in India? Are you guys planning to expand this to a new scale? If not, refund my amount back to my account.

### 1/5 — Poor design

*2019-08-04*

Horrible design, wont process my card, can’t change the language, I can’t call anyone.  So far this is the WORST booking experience I have ever had trying to book a flight.

### 1/5 — The worst!

*2019-06-29*

Don’t even try to get anything from this website,  such a scammer!

### 1/5 — Pathetic cancellation policy.

*2019-06-07, version 7.0.5*

Pathetic cancellation policy. They charge more than the price you booked . Book from Via only if you will traveling on this ticket, don’t plan to by any ticket as back up seeing refundable option.

### 1/5 — Awful

*2019-05-30*

Customer service, terrible. 
Interface, terrible. 
Chat interface, terrible.
Awful company, with awful service and Awful tech.

### 1/5 — Stupid  all Thai instructions with English

*2018-09-18, version 7.0.5*

Can not rate as in Thai

### 1/5 — Unhelpful

*2018-04-16*

موقع وبرنامج فاشل جداً واتوقع غير مضمون!! م يردون على الشات ومضيعه للوقت.

They never answer and it’s been awhile trying to get contact with them and it’s still fruitless and wasting my time tbh!!

### 1/5 — Over charged misleading to fraud

*2018-04-06*

I booked my ticket from singapore to Lahore , at time of booking that shows 670 is total but after getting statement from my bank in Singapore they charged me 730. That is totally unfair and sort of fraud with users.

### 1/5 — Poor customer service

*2018-03-03*

No response to any chat, email or calls! Buy direct!!!!

## Most praised reviews (3 highest-rated)

### 4/5 — I expect more features

*2017-04-25*

I expect more features

### 4/5 — It works

*2017-03-16*

It works, it finds and books flights.
I booked a rt flight Chicago to Singapore. Did it perfectly and at a good price. No complaints.

### 3/5 — Still not so refined

*2019-02-11*

This app offered me a good deal but booking from them is such a hassle
I was not able to deduct the coins I have from the final amount neither I could add my identity related details on the website.

Also due to some bug I cannot add my ticket to my Apple wallet! 👎 

A good customer care and a stable platform will fetch you growth!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*