# ViaMichelin GPS, Route Planner — user reviews

> 275 indexed App Store user reviews of ViaMichelin GPS, Route Planner by ViaMichelin, rated 4.60/5 from 303 ratings.

- Source: https://appshunter.io/ios/app/viamichelin-gps-route-planner/id443142682/reviews
- App overview in markdown: https://appshunter.io/ios/app/viamichelin-gps-route-planner/id443142682.md
- Rating breakdown: 5★ 230 · 4★ 44 · 3★ 11 · 2★ 6 · 1★ 12

## What do users think of ViaMichelin GPS, Route Planner?

Overall sentiment: negative

**Pros**

- 🚀 Accurate routes
- 👍 Helpful for planning journeys
- 🚘 Useful for motorhome/caravan owners
- 🍽️ Good for finding restaurants
- 🗺️ Excellent maps and route options

**Cons**

- 🐛 Crashes and bugs after updates
- 🔍 Difficult to use, not intuitive
- 🚗 Missing vehicle options (e.g. motorhome)
- 📍 Inaccurate location/address search
- 💾 Cannot save routes/itineraries

**Commonly reported bugs**

- Route planning errors and failures
- Incorrect unit conversions (miles/km)
- Speed limit display issues
- Ads causing app to freeze or crash
- Unreliable location tracking

**Most requested features**

- Add CarPlay/Android Auto integration
- Allow saving of routes and itineraries
- Improve vehicle profile options
- Provide offline map and navigation capabilities
- Add public transit routing information

## Newest reviews (16 of 275)

### 4/5 — Lots of great features but ine annoying issue

*2026-08-14, version 16.0.3*

The app has lots of great features including toll costs for different routes and information about stop off points.  Layout is clear and mid-navigation you can jump to an overview map instead of just a list of instructions (something Apple maps doesn’t do). My only gripe is that the on-screen speed limit display is hidden under the Carplay menu on the right. Please fix this!

### 4/5 — Apple CarPlay

*2026-06-22, version 15.5.0*

This is my go-to app for route planning and when I'm the navigator.  Please make it compatible with Apple CarPlay, not having this interface seriously limits its usefulness.  Even if this made it a paid app it would be a much-needed improvement.

### 3/5 — Helpful but ad-ridden

*2026-05-03, version 15.4.1*

Useful to find * restaurants and scenic routes but the numerous adds are a burden on iPhone.

### 3/5 — Not apple car play compatible

*2026-04-09, version 15.4.1*

Love this app for planning a route. But will not use it for navigation as it won’t work with Apple car play. If they sort this it will be an amazing app.

### 3/5 — Great alternative to other maps apps

*2026-02-14, version 15.2.7*

It’s good to have an alternative with curated POIs etc - my biggest issue with this is full screen adverts with no option to remove them, I’d happily pay a subscription to a better, curated map app - I don’t want to be interrupted by full screen ads in a map app, it’s a bit egregious honestly.

### 2/5 — It’s ok for a quick guide and cost, but,

*2026-02-10, version 15.2.7*

Trying to plan a summer getaway.
1 Motorhome is not an option. (Found nearest match) 
Campsites is missing.
Having planned a itinerary I could not save it which I used to be able to do.
It is a shame as this has great potential

### 3/5 — CarPlay and Ads

*2025-11-01, version 14.17.1*

Please add CarPlay functionality for when you have selected a route, it seems an obvious addition.
Also, is there a way to get rid of adverts? This should be an option, even if paid for.
The map functionality on the web is fantastic by comparison.

### 4/5 — CarPlay

*2025-09-02, version 14.17.1*

No CarPlay integration, annoyingly

### 2/5 — Still No Carplay

*2025-04-24, version 14.14.2*

An OK route map app if rather fussy but still no Apple Carplay which makes it difficult to use while driving.

### 2/5 — Great accurate app

*2025-04-23, version 14.14.2*

The ‘discovery’ routing option was great! Loss of that renders this almost pointless. Version 14.14.1 has bought back ‘discovery’ as a route suggestion, but you can’t ask for a scenic route to be generated.

### 2/5 — Not working well

*2025-04-21, version 14.14.1*

Just like YorkshireJumbo I had used the web version previously and it was very good. However, both the app and the current web version are very poor. 
Whilst you can get a route identified on the web version, it does not allow you to save this. The app is even worse! It would not allow me to enter an itinerary at all, even though I had logged in!
Michelin: get the app and web version sorted!

### 3/5 — Navigation verbesserungsbedürftig

*2025-04-14*

Eigentlich eine gute App was Bedienung und Funktionsumfang betrifft. 
Allerdings sind die Staumeldungen sehr unzuverlässig. Mal sind sie alle da und man wird zuverlässig um den Stau in der Stadt herum geführt und am nächsten Tag ist angeblich alles frei und man steht ein paar Minuten später mitten drin. Ruft man dann schnell Apple Maps oder google auf, sieht man den Stau auf der Route. Das ist extrem frustrierend und dafür 1 Stern Abzug.
2. Stern Abzug gibt’s für die zum Teil völlig veraltete Verkehrsführung an manchen Stellen. Ein Beispiel: Vor ungefähr 4 Jahren wurde eine Zufahrt zu einer Hauptstraße so umgebaut. Daß man nur noch in Fahrtrichtung auf die Straße fahren kann. Viamichelin möchte noch jedesmal dort entgegen der Fahrtrichtung abbiegen lassen… was natürlich nicht geht, da dort in der Mitte der Fahrbahn eine Abgrenzung ist. Leider sind solche Stellen keine Ausnahme…

### 4/5 — Sympa mais il manque CarPlay

*2025-04-12, version 14.13.1*

Sympa, mais il manque CarPlay pour être parfaite

### 2/5 — No CarPlay

*2025-03-15, version 14.13.1*

What’s the point?

### 2/5 — Far too complicated to get started, plus the options are useless for us

*2025-01-16, version 14.11.1*

I remember using ViaMichelin via the website many, many years ago. It worked well then and we used it frequently. 

I thought I’d try it as an app, but it was soooo painful to use. Setting up required going to the website. Then I tried entering our details, but it didn’t have our car - after all it’s only been available for 3 years!

The route planning was useful and eventually gave good information after I’d input our route across France. But I went to check an address on another app and all my work had disappeared! It forced me to start again from scratch!!

It might have good information, but the app is so user-hostile that I can’t see myself ever using it again. Such a shame!

### 3/5 — Why not add Motorhomes

*2024-11-04, version 14.10.1*

Great app to plan a route, but my issue is I can’t add the correct vehicle, i.e Fiat Ducato 2019, rather than just an older model up to 2006. 
or that it is a motor home, or for eks. your average  milage consumption. Many Motorhome owners use this app. I appreciate it can only be a guide.

## Most critical reviews (10 lowest-rated)

### 1/5 — NEW ADS

*2026-07-08, version 15.5.0*

How do I remove or stop all these new ads that I DON’T want to see!!

### 1/5 — Unusable and dangerous

*2026-06-30, version 15.5.0*

Do not use this as a gps in France 
It continually tries to take you down small road, dirt tracks, dead ends and even roads that are not existent

I have now deleted

### 1/5 — Waste of time

*2025-12-16, version 15.1.1*

This app does not display locations of Michelin star restaurants on the map. It only shows a list. There is no reason to use this app.

### 1/5 — Still can’t save routes!!

*2025-06-09, version 14.15.0*

Why can’t Michelin understand that the unique selling point of this app is that it allows planning of interesting routes  - but then you can’t save them or export them!

### 1/5 — Still No Carplay

*2025-05-14, version 14.14.3*

An OK route map app if rather fussy but still no Apple Carplay which makes it difficult to use while driving.

### 1/5 — Outdated App

*2025-04-26, version 14.14.3*

I tried to add my car to the app to figure the gas costs, but it doesn’t allow me. I own a 2023 BMW and the model is not even an option. It only allows to select a year 2013-2016.   Developers please update that section.

### 1/5 — Was great

*2025-04-23, version 14.14.2*

Bring back the old app, it was great. This one is a waste of time

### 1/5 — If it ain’t broke, don’t tinker!

*2025-02-20, version 14.12.1*

The Michelin app used to be great but it has been ‘improved’ to be quite useless as a rapid journey planning tool. By all means add bug fixes and maintain security, but please stop making it increasingly hard to use.

### 1/5 — So good before. Not now.

*2024-12-23, version 14.11.1*

Sad that the latest release is so much worse. For example, no access to previous plans that were there under “history “. And the old version can’t find a server. It used to be great, but I’ll be deleting it.

### 1/5 — Not working

*2024-08-27, version 14.8.5*

No longer works on ipad

## Most praised reviews (10 highest-rated)

### 5/5 — Overall, good navigation app.

*2026-08-15, version 16.0.3*

A good tool, for travellers.
Can input details of vehicles and learn the price of every journey.

### 5/5 — So far so good

*2026-08-11, version 16.0.3*

New here but finding it helpful and interesting

### 5/5 — Never using google maps again

*2026-07-26, version 16.0.2*

I found this by accident while looking up some traffic conditions in France. I appreciate that this is just, simple. (I also appreciate that it is not google maps) It lets me toggle on and off what I want to see, calculates gas estimates. It’s no frills gets me from point A to B like a good old paper map used to do. In a world over saturated with too much noise, too much clutter, too much tracking and data selling- this is on point. My retro, analog heart was pleased.

### 5/5 — Detaillierte Maut Aufschlüsselung

*2026-07-24*

Berechnet die voraussichtlichen Maut Kosten. Das Feature fehlt in Google Maps/ Apple Maps/ Volkswagen Navi komplett, da steht nur dass Kosten anfallen. Waze nennt die Summe, aber ViaMichelin schlüsselt detailliert auf. Heute bin ich die Südroute gefahren an Milano vorbei, um vom Lago Maggiore zum Montblanc zu kommen. Navi hatte das so empfohlen um 30min. Stau auf der Schweizer Route zu vermeiden. Was er mir nicht gesagt hat: da kommt 100€ obendrauf für Mt. Blanc Tunnel und die Mautstrecken in Italien. Kein Beinbruch aber hätte ich gern für was anders verschwendet.

### 5/5 — This was a great app!!!

*2025-11-05, version 15.0.4*

Always used this app to check routes and variations. It was easy to use and straightforward. Not anymore, it’s still has a lot of info but not easy to use which is what made it so good.

### 5/5 — Cruiser

*2024-06-17, version 12.5.2*

Google maps doesn’t compare.

### 5/5 — C’était mieux avant

*2024-05-17*

Beaucoup plus lent et il y a plus le mode ( caravane )

### 5/5 — This was a great app!!!

*2024-04-26, version 14.0.0*

Always used this app to check routes and variations. It was easy to use and straightforward. Not anymore, it’s still has a lot of info but not easy to use which is what made it so good.

### 5/5 — Just amazing

*2024-04-20, version 13.0.0*

to discover nice places and great restaurants

### 5/5 — Good

*2024-04-19, version 13.0.0*

All good, they fix the missprice on the French motorways.
I like it a lot!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
