# Vianet Nepal

> Self-service app for Vianet customers to manage internet, TV, and billing. (iPhone/iPad app by VIANET COMMUNICATIONS PRIVATE LIMITED.)

- Source: https://appshunter.io/ios/app/vianet-nepal/id1292162597 (this page in markdown: same URL + `.md`)
- Developer: [VIANET COMMUNICATIONS PRIVATE LIMITED](https://appshunter.io/developer/1292162596)
- Category: Utilities
- Price: Free
- Rating: 1.64/5 from 36 App Store ratings · 24 written reviews indexed
- Age rating: 17+
- Requires: iOS 13.0 · 123 MB
- Languages: English, Nepali
- Released: 2017-10-05
- Data updated: 2026-06-09
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/vianet-nepal/id1292162597/reviews.md

## What is Vianet Nepal?

Vianet Mobile App is a self-service tool for our Customers.

Vianet Mobile App allows our customers to manage their services, request for support, renew and make payment, order ViaTV, refer to get rewards and much more.

Here are what you can do with Vianet Mobile App and why it’s essential for Vianet customers:

Easily reach out to us for query or support:
-       Create a ticket, view status updates and chat with our customer care team
-       Check your connection status to check your device status, account status, optical power and incidents

Receive quick notifications from Vianet:
-       We notify customers using Vianet App regarding any network issues, maintenance, expiry alerts, offers and more. Download the app to stay connected with us.

Get rewards:
-       You can easily refer using the app and get rewarded for each referral
-       You can use the app to claim or use your reward points.
 
Easy Billing & Payment:
-       View pending or past bills
-       Pay your bills online
-       Renew your services with a press of a button

Manage your account details:
-       Stay on top of your expiry date and package details
-       View your data usage
-       Update your contact information
-       Upload your necessary documents

Control your service:
-       Control your WiFi Router settings such as changing password, monitor the     
         devices connected to your WiFi, change your WiFi Channel and much more

Manage Accounts:
-      Add, edit and delete multiple accounts and view multiple service status using same platform via switch user feature

## Key features

- Manage services
- Request support
- Pay bills online
- Renew services
- Refer and earn rewards
- View usage and account details
- Control WiFi router settings

## Recent user reviews (10 of 24)

All indexed reviews: https://appshunter.io/ios/app/vianet-nepal/id1292162597/reviews.md

### 1/5 — Worst application

*2024-01-02, version 6.3.0*

1) Once you login it don’t update hiw many days your plan is remaining in real time… you need to logout and logo in 
2) it keeps crashing when opens
3) slow down, not responding, etc other issues

### 1/5 — Crash

*2023-02-04, version 4.6*

Suddenly app is getting crash during launching

### 1/5 — Not working after the latest update in ios

*2023-01-28, version 4.6*

After the latest update of the app, the app keeps crashing when i open it.

### 1/5 — Highly Dissatisfied Customer

*2022-12-06, version 4.6*

Worst customer service. Can’t regret enough why I even thought of subscribing you guys. Wake-up Via net. Zero rating on customer service.

### 1/5 — Crashes all the time

*2022-05-31, version 4.3*

Very poor app it crashes every time need to fix the issue

### 1/5 — Mediocre app

*2022-05-07, version 4.2*

Internet quality and support service is good but this app is extremely bad. Nepali lai banaunu nai naako ki investment chaina nepali app haru ma

### 1/5 — Jun jogi ayeni kanai chireko

*2021-11-25, version 3.5*

Timi pani gedai jasto xau vianet😂

### 1/5 — Nothing works

*2021-10-22, version 3.5*

Could not even load anything.

### 1/5 — Via tv for ios user

*2021-09-07, version 3.5*

Why there is no via tv app for ios user

### 3/5 — Service

*2021-07-28, version 3.1*

Well the service is good enough for 4-5 member family. Use LAN for better connection. But sometimes speed of internet isn’t as promised. Customer care is also not very responsive.

## Frequently asked questions about Vianet Nepal

### What can I do with the Vianet Mobile App?

The Vianet Mobile App is a self-service tool that allows you to manage your Vianet services. You can request support by creating tickets and chatting with customer care, check your connection status, pay bills, renew services, view your data usage, and even control your WiFi router settings.

### How do I get rewards with the app?

You can easily refer friends and family using the app to earn rewards for each successful referral. You can also use the app to claim or utilize your accumulated reward points.

### Is the Vianet Mobile App free to use?

Yes, the Vianet Mobile App is completely free to download and use for Vianet customers. There are no hidden charges for managing your services or accessing features within the app.

### Can I manage multiple Vianet accounts with this app?

Yes, the app supports managing multiple accounts. You can add, edit, and delete accounts, and easily switch between them to view the status of different services using the same platform.

### What kind of notifications will I receive?

You will receive important notifications from Vianet regarding network issues, scheduled maintenance, service expiry alerts, and special offers. Downloading the app ensures you stay connected and informed about all relevant updates.

## Version history (last 5 releases)

### 6.3.7 — 2025-09-19

Fixed a critical crash affecting users in the previous version. The app now runs smoothly for all users. Please update immediately.

### 6.3.5 — 2025-04-22

Safe browsing feature added
Bug fixes and improvements

### 6.3.4 — 2025-03-21

Security updates for better protection
Bug fixes and improvements

### 6.3.3 — 2024-05-31

Minor bug fixes

### 6.3.2 — 2024-05-03

Support Ticket - add attachment and minor bug fixes.

## Apps similar to Vianet Nepal

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [NCM Vendor](https://appshunter.io/ios/app/ncm-vendor/id6443842470) | 4.5 (35) | Free | Utilities |
| [WorldLink Wi-Fi](https://appshunter.io/ios/app/worldlink-wi-fi/id1638714406) | 3.0 (2) | Free | Utilities |
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| [Nepal Police](https://appshunter.io/ios/app/nepal-police/id1440979497) | 3.4 (5) | Free | Utilities |

## More apps by VIANET COMMUNICATIONS PRIVATE LIMITED

- [Via TV](https://appshunter.io/ios/app/via-tv/id1580283833)
- [Yak HRM](https://appshunter.io/ios/app/yak-hrm/id6747244861)

All apps by VIANET COMMUNICATIONS PRIVATE LIMITED: https://appshunter.io/developer/1292162596

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-09.*