# Vianet Nepal — user reviews > 24 indexed App Store user reviews of Vianet Nepal by VIANET COMMUNICATIONS PRIVATE LIMITED, rated 1.64/5 from 36 ratings. - Source: https://appshunter.io/ios/app/vianet-nepal/id1292162597/reviews - App overview in markdown: https://appshunter.io/ios/app/vianet-nepal/id1292162597.md - Rating breakdown: 5★ 4 · 4★ 1 · 3★ 1 · 2★ 2 · 1★ 28 ## Newest reviews (12 of 24) ### 1/5 — चुत्थो सेवा *2019-09-03, version 2* चोर-ठग-माफियाको सन्जाल ! जडान गर्नु अगाडि दिनमा १० पटकसम्म फोन गरिस्, जोडेर गएदेखि समस्या छ, कहिलेकाहीं ठीकै चल्छ, धेरै समय कि स्लो चल्छ कि चल्दै चल्दैन । तेरो चाल मैले बुझेको छु, जव ठिकै चल्छ त्यही मौका छोपेर ‘सर नेट कस्तो छ हजुरको ?’ भन्छस् । त्यसको केही समयपछि फेरि उस्तै । एकवर्ष दिनका दिन तलाई फलो गरेर बस्न सकिन्न । १. कि राम्रोसंग सेटअप गर्दे २. कि पैसा फिर्ता गर । १८ हजार तेरो लागि सानो रकम होला, मेरो लागि ठूलो हो । त्यो फिर्ता लिन मैले जानेको छु । ### 1/5 — Poor internet *2019-03-08, version 2* Worst internet service in Nepal. Frequent disruption and slow connections made us to change to other. It is a total waste of money. ### 1/5 — Need complete overhaul of the app *2019-01-30, version 2* Vianet app doesn’t need a hybrid approach in developing their apps. It’s a lazy approach that adds no value whatsoever for the customers. They can just go to the mobile site instead of using this hybrid app. Let’s get real. Vianet doesn’t have a bazillion features like most of the popular social media apps and shopping apps to warrant a hybrid approach in order to save costs from cross platform development. Therefore, native apps are the way to go. ### 1/5 — Needs Immediate Improvement (Both app & their service) *2019-01-10, version 2* Vianet is definitely not for Online Gamers and Movie/Youtube downloaders/uploaders. Internet Disconnects/Disrupts continuously. Support isn’t the best in town as they give you ridiculous excuses to cover up their inability to solve your Internet Problems. App is mediocre, shows “online” even when your internet is not working or offline. Probably a marketing gimmick to show they give continuous service, when actually they continuously annoyingly disrupt/disconnect their internet services. Opening ticket is the worst. They get back to you only the next day after you have extra-patiently waited for many many hours. ### 1/5 — Worst apps in ISO *2019-01-03* We cannot open in iso iPhone its totally updated but aslo this apps is not working. ### 1/5 — Worst service! *2018-12-22, version 2* I upgraded data plan as per the advice given by Vianet but having 20 Mbps unlimited data plan I can't have smooth Skype. Pathetic customer service and no reliability on the service. ### 1/5 — Doesnt Launch *2018-09-14, version 2* The app crashes on opening. Havent got to use after updating it. Useless. ### 1/5 — Crash *2018-08-11* App crashes on 6S+. Waiting for update. ### 1/5 — The upgrade is just horrible *2018-08-07, version 1.2* Couldn’t get all the information, looks like a copy of wlink app but needs to give user all the information possible- can’t fine NETTv bills nor its subscription the setting and the he button leads to the same page - i doubt even the payment is possible? ### 1/5 — Needs a lot of improvement. *2018-07-20, version 1.2* I cannot see the amount that I should pay without opening esewa on payment confirm page. I don’t see my nettv subscription too. I don’t see my payment history. Payment doesn’t show up when bills are paid from esewa using vianet app. Had to pay from esewa app only to pay. ### 1/5 — Unable to function *2018-07-09* Joined vianet for a year but this apps doesn’t function. Have reported the issue, received calls from the company several times assuring that they will look into the matter but the problem still remains. ### 1/5 — Keep on crashing *2018-05-21, version 1.1* Please do something. This app opens and keeps on crashing in 5 seconds ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst application *2024-01-02, version 6.3.0* 1) Once you login it don’t update hiw many days your plan is remaining in real time… you need to logout and logo in 2) it keeps crashing when opens 3) slow down, not responding, etc other issues ### 1/5 — Crash *2023-02-04, version 4.6* Suddenly app is getting crash during launching ### 1/5 — Not working after the latest update in ios *2023-01-28, version 4.6* After the latest update of the app, the app keeps crashing when i open it. ### 1/5 — Highly Dissatisfied Customer *2022-12-06, version 4.6* Worst customer service. Can’t regret enough why I even thought of subscribing you guys. Wake-up Via net. Zero rating on customer service. ### 1/5 — Crashes all the time *2022-05-31, version 4.3* Very poor app it crashes every time need to fix the issue ### 1/5 — Mediocre app *2022-05-07, version 4.2* Internet quality and support service is good but this app is extremely bad. Nepali lai banaunu nai naako ki investment chaina nepali app haru ma ### 1/5 — Jun jogi ayeni kanai chireko *2021-11-25, version 3.5* Timi pani gedai jasto xau vianet😂 ### 1/5 — Nothing works *2021-10-22, version 3.5* Could not even load anything. ### 1/5 — Via tv for ios user *2021-09-07, version 3.5* Why there is no via tv app for ios user ### 1/5 — This is fake app *2021-05-11, version 2* Just found out that vianet dont have ios app and this is definitely fake so dont download it ## Most praised reviews (2 highest-rated) ### 5/5 — Perfect ISP of nepal *2018-06-22, version 1.1* Vianet is the one of the best ISP of nepal n fastest growing as well. Im proud to be connected with vianet. Thanks for ur service and immediate response. ### 3/5 — Service *2021-07-28, version 3.1* Well the service is good enough for 4-5 member family. Use LAN for better connection. But sometimes speed of internet isn’t as promised. Customer care is also not very responsive. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-09.*