# VIAtrans > Accessible paratransit transportation booking and real-time tracking for San Antonio residents. (iPhone/iPad app by RideCo Inc..) - Source: https://appshunter.io/ios/app/viatrans/id6756674931 (this page in markdown: same URL + `.md`) - Developer: [RideCo Inc.](https://appshunter.io/developer/1097869971) - Category: Travel, Utilities - Price: Free - Rating: 2.70/5 from 3 App Store ratings · 1 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 34 MB - Languages: American English - Released: 2026-01-26 - Data updated: 2026-08-13 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/viatrans/id6756674931/reviews.md ## What is VIAtrans? VIAtrans: Accessible Transportation Made Simple VIAtrans is a paratransit transportation service for people with disabilities, provided by VIA Metropolitan Transit in the San Antonio area. This shared-ride, curb-to-curb service promotes independence and expands access to opportunity through convenient, reliable mobility. To use VIAtrans, individuals must first apply to determine eligibility. Once approved, customers receive a VIAtrans ID number used to book rides. To learn more or apply, visit VIAinfo.net/viatrans-paratransit or call (210) 362-5050. The VIAtrans app makes booking rides easier than ever for registered customers. Rides can be scheduled from one to four days in advance. Behind the scenes, smart technology optimizes scheduling and operations—improving the overall experience with more accurate pick-up and drop-off times. Real-time tracking allows vehicles to be monitored and adjusted as needed, with updates shared directly through the app. Each ride costs $2.00 each way. Customers can conveniently pay by credit card through the app or with cash or a ticket at the time of pick-up. ## Key features - Book accessible rides - Real-time vehicle tracking - Schedule rides in advance - Convenient payment options - Optimized scheduling technology ## Recent user reviews (1 of 1) All indexed reviews: https://appshunter.io/ios/app/viatrans/id6756674931/reviews.md ### 2/5 — APP SOMEWHAT works *2026-08-01* Today is Aug 1 - was able to schedule a reservation with somewhat ease. I Like that you are given several times to choose from HOWEVER you CANNOT make another reservation until you RATE THE LAST RIDE the APP wants you to rate the last driver I do NOT want to rate every single element of my rides unless I choose to and it should NOT BE MANDATORY before you can book another reservation ! Today Thursday - Finally received link to reset password , was successful in opening APP & signing in HOWEVER the APP does NOT allow me to book a trip for tomorrow Friday or Monday??? These days are time limits within the APPs guidelines So had to call VIA reservations to schedule trip. APP STILL DOES NOT WORK I will gladly return & amend my rating if & when progress in fixing APP is made. I’ve downloaded this app, I’ve updated my information and I’ve tried to sign in 3 times and I am unable to do so because it says credentials are invalid. Contacted VIA customer service as the website says but they don’t know what to do except refer you to the VIAtrans reservation number and then they refer you back to customer service I’ve called them 4 times and nowhere closer to working APP. I’ve tried to RESET the password 3 times and am STILL waiting to receive a link to reset the password. Yes the APP is new don’t make excuses FIX IT IF AND WHEN this APP is fixed and working then I will gladly re-evaluate and update rating ## Frequently asked questions about VIAtrans ### How do I become eligible to use VIAtrans? To use VIAtrans, individuals must first apply to determine eligibility. You can learn more or apply by visiting VIAinfo.net/viatrans-paratransit or calling (210) 362-5050. ### What is the cost of a VIAtrans ride? Each ride with VIAtrans costs $2.00 each way. Payment can be made conveniently by credit card through the app or with cash or a ticket at the time of pick-up. ### Can I schedule rides for multiple days in advance with VIAtrans? Yes, the VIAtrans app allows registered customers to schedule rides from one to four days in advance, providing flexibility for your transportation needs. ### How accurate are the pick-up and drop-off times with VIAtrans? VIAtrans utilizes smart technology to optimize scheduling and operations, aiming to provide more accurate pick-up and drop-off times. Real-time tracking further assists in monitoring and adjusting vehicle movements. ### What devices is the VIAtrans app compatible with? The VIAtrans app is available for iPhone, iPad, and iPod devices, ensuring accessibility for a wide range of Apple users. ### How often is the VIAtrans app updated? The latest version of the VIAtrans app is 4.13.0, and it was last updated on August 6, 2026, indicating regular maintenance and improvements. ### What is the age rating for the VIAtrans app? The VIAtrans app has an age rating of 4+, making it suitable for a broad audience. ### Does VIAtrans have ads? No, the VIAtrans app does not contain advertisements, providing an uninterrupted user experience. ## Version history (last 5 releases) ### 4.13.0 — 2026-08-06 This version includes several UI and performance improvements. ### 4.12.0 — 2026-06-10 This version includes several UI and performance improvements. ### 4.11.0 — 2026-04-09 This version includes several UI and performance improvements. ### 4.9.1 — 2026-03-05 This version includes several UI and performance improvements. ### 4.9.0 — 2026-02-26 New features, improvements, and bug fixes. ## Apps similar to VIAtrans | App | Rating | Price | Category | | --- | --- | --- | --- | | [UTSA The ‘Runner](https://appshunter.io/ios/app/utsa-the-runner/id1176676982) | 1.4 (43) | Free | Travel | | [zTrip](https://appshunter.io/ios/app/ztrip/id559861547) | 1.9 (417) | Free | Travel | | [SAPark](https://appshunter.io/ios/app/sapark/id1455670375) | 2.4 (38) | Free | Travel | | [Wridz](https://appshunter.io/ios/app/wridz/id1530393053) | 3.9 (136) | Free | Travel | | [Visit San Antonio TX](https://appshunter.io/ios/app/visit-san-antonio-tx/id6736532934) | 4.9 (377) | Free | Travel | | [VIA goMobile+](https://appshunter.io/ios/app/via-gomobile-plus/id1567568960) | 2.7 (68) | Free | Travel | ## More apps by RideCo Inc. - [RideCo Waterloo](https://appshunter.io/ios/app/rideco-waterloo/id983311848) - [VIA Link](https://appshunter.io/ios/app/via-link/id1454555018) - [Ride Well](https://appshunter.io/ios/app/ride-well/id1463720051) - [Guelph Transit On-demand](https://appshunter.io/ios/app/guelph-transit-on-demand/id1465338470) - [Calgary Transit On Demand](https://appshunter.io/ios/app/calgary-transit-on-demand/id1469425337) - [Okotoks On Demand Transit](https://appshunter.io/ios/app/okotoks-on-demand-transit/id1475109619) All apps by RideCo Inc.: https://appshunter.io/developer/1097869971 ## Related topics [via essorr events](https://appshunter.io/ios/topics/via-essorr-events) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*