# VIAWEB mobile

> Remote control and monitoring for VIAWEB alarm systems with secure encryption. (iPhone/iPad app by S I - Sistemas Inteligentes Eletronicos Ltda.)

- Source: https://appshunter.io/ios/app/viaweb-mobile/id633559815 (this page in markdown: same URL + `.md`)
- Developer: [S I - Sistemas Inteligentes Eletronicos Ltda](https://appshunter.io/developer/633475957)
- Category: Entertainment, Utilities
- Price: Free with in-app purchases
- Rating: 3.70/5 from 3 App Store ratings · 54 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 70 MB
- Languages: American English, European Portuguese, European Spanish
- Released: 2013-05-11
- Data updated: 2026-08-23
- Monetization: freemium
- User reviews in markdown: https://appshunter.io/ios/app/viaweb-mobile/id633559815/reviews.md

## What is VIAWEB mobile?

VIAWEB Mobile "The safest". AES 128 encryption. And now compatible with IPv6!

Free features:
  . Status of the alarm system (activated / deactivated, etc);
  . Display of cameras that are associated with the alarm system;
  . Event report.
  . Arm / disarm the alarm system;
  . Enable / Disable automations.
  . 30-day event history.

Paid features (1 license required for each alarm system):
. Notifications.
. Transfer of licenses between alarm systems.
. Exclusive icons for zones and PGMs.
. Different notification sounds for different events.
. Exclusive long-lasting notification sounds.
. Partition filter for events.
. Event history for 365 days.

Full access of up to 10 alarm systems on your smartphone or tablet.

Another excellent reason to purchase a VIAWEB alarm system.

With the VIAWEB mobile application you can operate the alarm of your residence, company, office, beach house, via smartphone or tablet which starts to function as a mobile keyboard.

Notifications: You receive a warning in case your alarm triggers, activation or deactivation, at last you are informed of any changes in the system at the moment it occurs.

The VIAWEB system offers two ways to access the alarm (s) through the application:

VIAWEB mobile with DIRECT technology - Direct connection between the smartphone and the alarm.

VIAWEB applications are highly secure because they use 128-bit AES encryption technology, with unique cryptographic password for each alarm.

Compatible with VIAWEB IP, VIAWEB GPRS + IP and VIAWEB IP MINI modules.

Notifications available in modules version 1.90 or higher. Update the firmware of the module if necessary.

VIAWEB mobile with CLOUD technology - for GPRS modules.

There is no need to set up modems or routers to access your alarm system from anywhere in the world via smartphone or browser.

The VIAWEB mobile application with SERVICE technology is compatible with the entire line of VIAWEB equipment monitored via the internet.

Main application functions for Direct or Service:

. Send notifications: Receive warnings on your smartphone if your alarm goes off or there is a change in the system and you can see a list of events from the last 30 days (365 days in the paid version);
. arm or disarm your alarm (s) from wherever you are;
. control several alarms with a single application (residence, work, beach house, etc.);
. configure automation areas within the application, made through VIAWEB programmable outputs (PGMs);
. operating the automations remotely (for example: turning on the lights in the garden, operating a gate, etc.);
. inhibit your alarm sectors remotely;
. verifying in real time the status of the alarm as a whole, the status of system partitions and supervisions;
. access the alarm via WI-FI or 3G;
. in the exchange of device you do not lose the settings.

Important notes:

The notification system is managed by the manufacturer / maintainer of your smartphone's operating system and is therefore subject to failures, delays, or interruptions. It means that one or more notifications may not be delivered. Keep this in mind during use and consider a monitoring company to increase security and ensure that your alarm events are attended to.

## Key features

- Monitor alarm system status
- View associated cameras
- Arm and disarm alarm
- Enable/disable automations
- Receive event notifications
- 30-day event history (free)
- 365-day event history (paid)

## Pricing and in-app purchases

Base price: Free.

**One-time purchases**

| Purchase | Price | Type |
| --- | --- | --- |
| Plus Subscription | $7.99 | one-time |


## Recent user reviews (10 of 54)

All indexed reviews: https://appshunter.io/ios/app/viaweb-mobile/id633559815/reviews.md

### 1/5 — Já fui prejudicado por não conseguir armar meu alarme. Só quero armar e desarmar sem pagar. Nada mai

*2026-07-08*

Aplicativo esconde a área onde é para ligar ou desligar o alarme obrigando o consumidor a fazer uma assinatura. Absurdo. Já passei vários riscos devido a isso.

### 1/5 — Sem Titularidade

*2026-03-19*

A empresa de monitoramento pode se apropriar e transferir, após o cancelamento de seu contrato, o prazo restante para terceiros sem reembolsos (minha assinatura tinha mais de um ano para encerrar).

### 2/5 — Suporte, me ajude:

*2025-07-18*

Aguardo contato do suporte para me explicar porque levo mais de 4 minutos para armar 8 partições.

### 3/5 — App não abre

*2024-10-27*

Troquei de aparelho e o app não abre mais. Fica travado na tela “sua casa em suas mãos”

### 3/5 — Melhorias

*2024-01-25*

Adicionar a possibilidade de criar automações com a Siri, como pedir pra ela desligar ou ligar um alarme específico ou ativar o botão do pânico. Adicionar widgets também melhoraria muito a experiência.

### 1/5 — Não funciona

*2023-10-29*

Até o ano passado não tive problemas. Esse ano, quase que diariamente tenho que tentar várias vezes para armar e desarmar. Por ser uma ferramenta de segurança isso é péssimo.

**Developer response:** Olá Mariana, entre em contato com nosso suporte via Whatsapp. Podemos te ajudar.
https://wa.me/+554188684756

### 5/5 — App não está funcionando

*2023-04-01*

Me app não abre mais

**Developer response:** Olá g3chico, entre em contato com nosso suporte para podermos ajuda-lo com o aplicativo. www.viawebsystem.com.br/suporte .

### 3/5 — Preciso de ajuda!

*2023-03-30*

Desde ontem meu App só fica aparecendo Aplicativo Inativo e não consigo mais acionar meu alarme

**Developer response:** Olá Maranho, entre em contato com nosso suporte para podermos ajuda-lo com o aplicativo. www.viawebsystem.com.br/suporte .

### 5/5 — Aplicativo muito bom

*2023-03-12*

Fácil manuseio.

**Developer response:** Olá, que bom que gostou. Ficamos muito felizes e agradecemos seu contato.

### 1/5 — Aplicativo não conecta

*2022-09-09*

Muito ruim, o aplicativo nunca conecta

**Developer response:** Olá Giovani, entre em contato com nosso suporte para podermos ajuda-lo com o aplicativo. www.viawebsystem.com.br/suporte

## Frequently asked questions about VIAWEB mobile

### What is VIAWEB mobile?

VIAWEB mobile is an application that allows you to remotely control and monitor your VIAWEB alarm system from your smartphone or tablet. It offers features like checking system status, arming/disarming, and managing automations.

### Is VIAWEB mobile free to use?

VIAWEB mobile offers a range of free features, including status monitoring, camera display, event reports, and basic arm/disarm functionality. Paid features are available for enhanced functionality like notifications and extended event history.

### What kind of security does VIAWEB mobile use?

VIAWEB mobile utilizes highly secure 128-bit AES encryption technology with a unique cryptographic password for each alarm system, ensuring your data is protected.

### How often is VIAWEB mobile updated?

The latest version of VIAWEB mobile is 3.6.2, and it was last updated on November 12, 2025. Updates ensure continued compatibility and feature enhancements.

### What devices is VIAWEB mobile compatible with?

VIAWEB mobile is compatible with iPhone, iPad, and iPod devices. It is designed to function on smartphones and tablets.

### Can I control multiple alarm systems with VIAWEB mobile?

Yes, you can control up to 10 alarm systems with a single VIAWEB mobile application, making it convenient for managing multiple properties like residences and offices.

### What are the paid features of VIAWEB mobile?

Paid features include advanced notifications with different sounds for various events, exclusive icons for zones and PGMs, a partition filter for events, and an extended event history of 365 days.

### What is the age rating for VIAWEB mobile?

VIAWEB mobile has an age rating of 4+, making it suitable for a wide range of users who need to manage their home security systems.

## Version history (last 5 releases)

### 3.6.4 — 2026-07-21

- Removed the direct click for purchasing licenses from the home screen. The alarm screen will open instead of the purchase screen.

### 3.6.2 — 2025-11-12

- The user list on the login screen is now sorted for easier location.
- A magnifying glass has been added to this screen to search/filter users from the list.
- A new option allows a regular user to change/reset their own password without needing to enter the old password or the master password.
- All regular users now share the same settings in the app.
- A special form has been developed to invite new users and facilitate registration.
- New shortcut to directly open the Studio Web (alarm programming).

### 3.6.1 — 2025-07-23

- Don't create the default partition table for users who can't edit their settings.
- Bug fix: On the Access screen, the "User" Access Level was displayed as blank.

### 3.5.9 — 2025-07-08

- New geolocation lock functionality for CPE doors: the door will only open if the user is within a maximum of 50 of the door.
- Changes in the Terms of Use and Privacy Policy to include the use of the user's location.
- Replacement of several names on the screens to facilitate and guide the use of the app.

### 3.5.8 — 2025-06-16

- New type of automation using Electronic Gate Controllers (CPE).
- Changed the flow of screens and messages to facilitate subscription renewal.
- Bug fix: swiping down on the message screen was not loading local events.
- Bug fix: multi-threaded access to the various device statuses could cause the app to crash.

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## More apps by S I - Sistemas Inteligentes Eletronicos Ltda

- [AlarmeNET.com](https://appshunter.io/ios/app/alarmenetcom/id1156568219)
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All apps by S I - Sistemas Inteligentes Eletronicos Ltda: https://appshunter.io/developer/633475957

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*